Grand Hyatt Hangzhou
No.28, Hubing Road, Shangcheng, 310006 Hangzhou, China – Excellent location - show map – Metro access
- Swimming Pool
- Free WiFi
- Free parking
- Air conditioning
- Private bathroom
- 24-hour front desk
- Non-smoking rooms
- Safety deposit box
- Luggage storage
- Lift
Located beside the beautiful West Lake in Eastern China, Grand Hyatt Hangzhou is well-equipped with fitness facilities, business centre and rooms with elegant interiors. It is only a 5-minute walk from Longxiangqiao Subway Station. The hotel is a 10-minute drive from Wulin Square. It is a 15-minute drive from Hangzhou Railway Station and a 30-minute drive from Hangzhou East Railway Station. Xiaoshan International Airport is a 50-minute drive away. The 24-hour fitness centre comes equipped with cardio and strength training machines, as well as Power Plate platforms and TRX trainers. There is also a year-round indoor heated pool featuring skylight ceiling, a poolside bar and West Lake view. To relax, guests can laze in the sauna, relax with a massage on site, or enjoy West Lake's music fountain from the rooftop garden. The spacious rooms in Grand Hyatt Hangzhou feature ironing facilities, a flat-screen TV and a minibar. The bathrooms have both a bathtub and hot-water shower facilities. Free toiletries, slippers and bathrobes are also available. The on-site 7 restaurants and bars offer both local flavours and cuisines from around the globe.
Couples particularly like the location — they rated it 9.4 for a two-person trip.
Distance in property description is calculated using © OpenStreetMap
- Indoor swimming pool
- Free WiFi
- Airport shuttle (free)
- Free parking
- Fitness centre
- Spa and wellness centre
- Non-smoking rooms
- Tea/coffee maker in all rooms
- Bar
Availability
Select dates to see this property's availability and prices
Property practices
Categories:
See what guests loved the most:
- Jamila
Australia“I liked the location and the entry was very pretty. The staff we're also helpful. Probably the only helpful people i met whilst in china.” 
Enna
Singapore“Love the location. Faces the Xihu, so if you picked the room with Xihu view, it's lovely from late morning when it's bright and not misty (although there's slight blockage from my room at 5th floor) Shopping area is just 5mins walk, right behind...”
Alvin
Hong Kong“Good location and the staff are really polite and helpful.”
Hotel surroundings
Restaurants6 restaurants on site
- 湖滨28 28 HUBIN ROAD
- CuisineChinese
- Open forLunch • Dinner
- 君悦牛排馆 GRAND HYATT STEAKHOUSE
- CuisineSteakhouse
- Open forDinner
- 咖啡厅 GRAND CAFE
- CuisineLocal • Asian • International • Grill/BBQ
- Open forBreakfast • Brunch • Lunch • Dinner
- 酥园 PASTRY BOUTIQUE
No additional info available
- 青莳 PATIO
- CuisineItalian
- Open forLunch • Dinner
- 大堂酒廊
- Open forHigh tea
Facilities of Grand Hyatt HangzhouGreat facilities! Review score, 8.3
- Indoor swimming pool
- Free WiFi
- Airport shuttle (free)
- Free parking
- Fitness centre
- Spa and wellness centre
- Non-smoking rooms
- Tea/coffee maker in all rooms
- Bar
- Bath or shower
- Private bathroom
- Free toiletries
- Hairdryer
- Wardrobe or closet
- Alarm clock
- Refrigerator
- Walking tours
- HikingOff-site
- Seating Area
- Desk
- Cable channels
- Telephone
- TV
- Breakfast in the room
- Bar
- Minibar
- Tea/Coffee maker
- Valet parking
- Concierge service
- ATM/cash machine on site
- Luggage storage
- Currency exchange
- 24-hour front desk
- Ironing service
- LaundryAdditional charge
- Fax/photocopying
- Business centre
- Meeting/banquet facilities
- Safety deposit box
- Vending machine (drinks)
- Air conditioning
- Non-smoking throughout
- Lift
- Barber/beauty shop
- Ironing facilities
- Facilities for disabled guests
- Airport shuttle
- Non-smoking rooms
- Room service
- Open all year
- Pool with view
- Hot tub/Jacuzzi
- Massage
- Spa and wellness centreAdditional charge
- Fitness centre
- Sauna
- English
- Chinese
Cancellation/
prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.
Refundable damage deposit
A damage deposit of CNY 3000 is required on arrival. That's about JPY 64728. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
Children and beds
Child policies
Children of any age are welcome.
Children 13 years and above will be charged as adults at this property.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
Cots and extra beds are not available at this property.
Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Cash
Grand Hyatt Hangzhou accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
The fine printNeed-to-know information for guests at this property
Guests are required to show a valid government-issued ID card or passport upon check-in.
Please note that smoking is not allowed in all rooms.
Please note that the onsite restaurants, bars and facilities may have limited services until further notice.
According to the new regulations of Zhejiang Domestic Waste Management Regulations, starting from March 14, 2022, the hotel will no longer actively provide single-use items such as toothbrushes, combs, bath wipes, razors, nail files, shoe wipes, etc. For use, please consult the hotel.
In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property currently isn't accepting guests from certain countries, during dates where such guidelines exist.
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.
Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.
A damage deposit of CNY 3,000 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
FAQs about Grand Hyatt Hangzhou
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Grand Hyatt Hangzhou offers the following activities / services (charges may apply):
- Spa and wellness centre
- Fitness centre
- Hot tub/Jacuzzi
- Sauna
- Massage
- Hiking
- Swimming Pool
- Walking tours
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Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.
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Yes, there is a hot tub. You can find out more about this and the other facilities at Grand Hyatt Hangzhou on this page.
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Grand Hyatt Hangzhou is 1.6 miles from the centre of Hangzhou. All distances are measured in straight lines. Actual travel distances may vary.
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The prices at Grand Hyatt Hangzhou may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.
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Yes, Grand Hyatt Hangzhou is popular with guests booking family stays.
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Room options at Grand Hyatt Hangzhou include:
- Triple
- Suite
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Check-in at Grand Hyatt Hangzhou is from 15:00, and check-out is until 12:00.
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Grand Hyatt Hangzhou has 6 restaurants:
- 青莳 PATIO
- 大堂酒廊
- 咖啡厅 GRAND CAFE
- 君悦牛排馆 GRAND HYATT STEAKHOUSE
- 湖滨28 28 HUBIN ROAD
- 酥园 PASTRY BOUTIQUE
