• Swimming Pool
  • Free parking
  • Bath
  • 24-hour front desk
  • Non-smoking rooms
  • Safety deposit box
  • Luggage storage
  • Parking on site
  • Facilities for disabled guests
You're eligible for a Genius discount at Kempinski Hotel Shenzhen - 24 Hours Stay Privilege, Subject to Hotel Inventory! To save at this property, all you have to do is sign in.

Located in Nanshan District, Kempinski Hotel Shenzhen features an indoor heated swimming pool, shopping arcade and 3 dining options. Free internet and parking are provided. It takes a 5-minute drive from Shenzhen Bay Park, a 10-minute walk from Shenzhen Bay Sports Centre and a 20-minute drive from Shekou Cruise Centre. Kempinski Hotel Shenzhen is located at the shopping area of Coastal City. Houhai Subway Station (Line 2 and 11) is only steps away. Shenzhen Bay Immigration Port is 5 minutes' drive away and Shenzhen Nanshan Technology Park is 10 minutes' drive away. Happy Valley of Shenzhen and Shenzhen Window of the World is a 15-minute drive from the hotel. Shekou Port and Shenzhen Sea World are 20 minutes' drive away. Shenzhen Convention & Exhibition Centre is a 25-minute car journey away. It will take 30 minutes by car to Shenzhen Bao'an International Airport. Luxurious rooms at Kempinski Shenzhen feature ocean or city views. Each room has a 50-inch flat-screen TV, coffee, tea and welcome fruit. Featuring a shower and a bath, private bathroom comes with a hairdryer and toiletries. Extras include a safety deposit box. Guests can treat themselves to a massage, or relax in the sauna. The hotel also offers luggage storage service. Seasons Restaurant offers all-day international dining, while Hai Tao Restaurant serves Chinese dishes. Enjoy cocktails and live music at The Lounge. 24-hour room service is available as well.

Couples particularly like the location — they rated it 9.0 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Kempinski
Hotel chain/brand
Kempinski

Property highlights

Top location: Highly rated by recent guests (9.1)

Breakfast info

Buffet

Free private parking available at the hotel

Loyal customers

There are more repeat guests here than most other properties.


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
2 single beds
1 extra-large double bed
2 single beds
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Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
8.8
Facilities
8.5
Cleanliness
8.8
Comfort
8.9
Value for money
8.4
Location
9.1
Select topics to read reviews:

See what guests loved the most:

  • Athanasios
    Greece Greece
    NEED MORE WESTERN BREAKFAST OPTIONS - THE STUFF MUST LEARN ENGLISH . ITS DIFFICULT TO ORDER EVEN YOUR EGGS ..!!
  • Eleni
    Greece Greece
    The lobby is very welcoming. The rooms are spacious. The breakfast helped start the day in an excellent mood.
  • Mahyar
    United Kingdom United Kingdom
    This is a quality hotel, although little dated but still very good.

Hotel surroundings

Restaurants
2 restaurants on site

  • Hai Tao Chinese Restaurant
    • Cuisine
      Cantonese • Seafood • Sichuan
    • Ambiance
      Family friendly • Modern
  • Seasons
    • Cuisine
      Seafood • European • Grill/BBQ
    • Ambiance
      Family friendly • Traditional • Modern • Romantic

Facilities of Kempinski Hotel Shenzhen - 24 Hours Stay Privilege, Subject to Hotel Inventory
Great facilities! Review score, 8.5

Most popular facilities
  • Indoor swimming pool
  • Fitness centre
  • Non-smoking rooms
  • Free parking
  • Family rooms
  • 2 restaurants
  • Room service
  • 24-hour front desk
Bathroom
  • Bath
Living Area
  • Desk
Media & Technology
  • Telephone
Food & Drink
  • Breakfast in the room
Internet
Wired internet is available in the rooms and is free of charge.
Parking
Free private parking is possible on site (reservation is not needed).
  • Valet parking
Reception services
  • ATM/cash machine on site
  • Luggage storage
  • Tour desk
  • Currency exchange
  • Express check-in/check-out
  • 24-hour front desk
Cleaning services
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Fax/photocopying
    Additional charge
  • Business centre
    Additional charge
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Safety deposit box
General
  • Designated smoking area
  • Air conditioning
  • Car hire
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service
Indoor swimming pool
Free!
  • Seasonal
  • Heated pool
  • Fence around pool
Wellness
  • Fitness
  • Spa/wellness packages
  • Spa facilities
  • Massage
    Additional charge
  • Fitness centre
Languages spoken
  • English
  • Chinese

House rules

Kempinski Hotel Shenzhen - 24 Hours Stay Privilege, Subject to Hotel Inventory takes special requests - add in the next step!

Check-in

From 14:00

Guests are required to show a photo identification and credit card upon check-in

Check-out

Until 12:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Refundable damage deposit

A damage deposit of CNY 1500 is required on arrival. That's about EUR 191. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.

Children and beds

Child policies

Children of any age are welcome.

Children 3 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 1 year
Cot upon request
Free
2 years
Cot upon request
Free
Extra bed upon request
CNY 230 per child, per night
3+ years
Extra bed upon request
CNY 230 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

No age restriction

There is no age requirement for check-in

Pets

Pets are not allowed.

Mastercard Visa UnionPay credit card JCB Diners Club American Express Cash is not accepted Kempinski Hotel Shenzhen - 24 Hours Stay Privilege, Subject to Hotel Inventory accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Need-to-know information for guests at this property

Please note that children from 0-1 years old can enjoy free breakfast.

Please be noted that when guests book the 2 minimal or 3 minimal night promotion rate, and if the stay period needs be shortened, the room night price will be count as standard rate.

In order to provide an even better stay experience, from today until February 29, 2024, guests can enjoy 24-hour stay privilege:

Check in from 06:00 to 14:00 can enjoy free late check out until 14:00 upon departure which can enjoy more than 24 hours of stay.

Check in from 14:00 until 21:00 can enjoy free late check out service at same time of arrival day at departure day.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

A damage deposit of CNY 1,500 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.

FAQs about Kempinski Hotel Shenzhen - 24 Hours Stay Privilege, Subject to Hotel Inventory

  • The prices at Kempinski Hotel Shenzhen - 24 Hours Stay Privilege, Subject to Hotel Inventory may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Check-in at Kempinski Hotel Shenzhen - 24 Hours Stay Privilege, Subject to Hotel Inventory is from 14:00, and check-out is until 12:00.

  • Room options at Kempinski Hotel Shenzhen - 24 Hours Stay Privilege, Subject to Hotel Inventory include:

    • Double
    • Suite
    • Twin

  • Guests staying at Kempinski Hotel Shenzhen - 24 Hours Stay Privilege, Subject to Hotel Inventory can enjoy a highly-rated breakfast during their stay (guest review score: 8.2).

    Breakfast option(s) include:

    • Buffet

  • Kempinski Hotel Shenzhen - 24 Hours Stay Privilege, Subject to Hotel Inventory has 2 restaurants:

    • Seasons
    • Hai Tao Chinese Restaurant

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • Yes, Kempinski Hotel Shenzhen - 24 Hours Stay Privilege, Subject to Hotel Inventory is popular with guests booking family stays.

  • Kempinski Hotel Shenzhen - 24 Hours Stay Privilege, Subject to Hotel Inventory is 7.5 miles from the centre of Shenzhen. All distances are measured in straight lines. Actual travel distances may vary.

  • Kempinski Hotel Shenzhen - 24 Hours Stay Privilege, Subject to Hotel Inventory offers the following activities / services (charges may apply):

    • Fitness centre
    • Massage
    • Spa facilities
    • Fitness
    • Swimming Pool
    • Spa/wellness packages