Kaili is located opposite the shopping centre King Glory Plaza and adjacent to Jinguanhua Business Centre, less than a 10-minute drive from the Shenzhen Railway Station and Luohu Port. It offers, free parking and free internet in rooms. Kaili Shenzhen Hotel is only a 5-minute walk from Guomao Subway Station (Line 1) through which you may easily access Shenzhen Convention Centre, Futian CBD and Shenzhen Civic Centre in 20 minutes. It takes 10 minutes by subway to Luohu Shopping Plaza and Dongmen Pedestrian Street. Heated Tourist Sites as Window of the World, Splendid China Folk Village and Happy Vally lay 30 minutes' subway ride away. The hotel is located a 45-minute drive from Bao’an International Airport. Hong Kong Island, or Tsim Sha Tsui can be reached in 1.5 hours' drive. It takes around 2 hours by car to Hong Kong International Airport. Abundant in natural light, the fully air-conditioned guestrooms at Shenzhen Kaili Hotel feature modern interiors and furnishings. Each room is equipped with a flat-screen TV with cable channels. The private bathroom comes with a hairdryer and free toiletries. Staff at the 24-hour front desk can assist with luggage storage, ticket service and currency exchange. Guests may have fun playing table tennis, or relax at the spa and wellness centre after a day of sightseeing. Kaili Cafe serves a variety of Chinese and Western dishes. Drinks and light refreshments can also be enjoyed here.

Couples particularly like the location — they rated it 8.1 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Situated in the best rated area in Shenzhen, this hotel has an excellent location score of 8.7

Free private parking available at the hotel

Loyal customers

There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 large double bed
1 large double bed
3 single beds
1 large double bed
1 single bed
and
1 double bed
2 single beds
2 single beds
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Guest reviews

Categories:

Staff
7.9
Facilities
7.4
Cleanliness
7.5
Comfort
7.6
Value for money
7.5
Location
8.7
Free WiFi
6.7
Low score for Shenzhen
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Hotel surroundings

Restaurants
1 restaurant on site

  • Restaurant
    • Cuisine
      Asian • International

Facilities of Shenzhen Kaili Hotel, Guomao Shopping Mall

Most popular facilities
  • Free WiFi
  • Non-smoking rooms
  • Free parking
  • Family rooms
  • Spa and wellness centre
  • Restaurant
  • Room service
  • 24-hour front desk
Bathroom
  • Toilet paper
  • Towels
  • Slippers
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Linen
  • Wardrobe or closet
Kitchen
  • Cleaning products
  • Electric kettle
  • Refrigerator
Room Amenities
  • Socket near the bed
  • Drying rack for clothing
  • Clothes rack
Living Area
  • Desk
Media & Technology
  • Cable channels
  • Satellite channels
  • Telephone
  • TV
Food & Drink
  • Breakfast in the room
  • Restaurant
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is possible on site (reservation is needed).
    Reception services
    • Concierge service
    • Luggage storage
    • Tour desk
    • Currency exchange
    • Express check-in/check-out
    • 24-hour front desk
    Cleaning services
    • Daily housekeeping
    • Ironing service
    • Dry cleaning
    • Laundry
    Business facilities
    • Fax/photocopying
      Additional charge
    • Meeting/banquet facilities
      Additional charge
    Safety & security
    • Fire extinguishers
    • CCTV outside property
    • CCTV in common areas
    • Smoke alarms
    • Key card access
    • 24-hour security
    • Safety deposit box
    General
    • Designated smoking area
    • Air conditioning
    • Non-smoking throughout
    • Wake-up service
    • Soundproofing
    • Car hire
    • Carpeted
    • Soundproof rooms
    • Lift
    • Family rooms
    • Non-smoking rooms
    • Room service
    Accessibility
    • Upper floors accessible by elevator
    Wellness
    • Full body massage
    • Hand massage
    • Head massage
    • Foot massage
    • Neck massage
    • Back massage
    • Foot bath
    • Steam room
    • Spa facilities
    • Massage
    • Spa and wellness centre
      Additional charge
    • Sauna
      Additional charge
    Languages spoken
    • English
    • Chinese

    House rules

    Shenzhen Kaili Hotel, Guomao Shopping Mall takes special requests - add in the next step!

    Check-in

    From 12:00

    Check-out

    Until 12:00

     

    Cancellation/
    prepayment

    Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

    Refundable damage deposit

    A damage deposit of CNY 400 is required on arrival. That's about EUR 51. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.

    Children and beds

    Child policies

    Children of any age are welcome.

    Children 18 years and above will be charged as adults at this property.

    To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

    Cot and extra bed policies

    Cots and extra beds are not available at this property.

    No age restriction

    There is no age requirement for check-in

    Pets

    Pets are not allowed.

    Maestro Mastercard Visa UnionPay credit card UnionPay debit card Discover JCB Diners Club American Express Cash Jin Pacific Dragon Peony Greatwall Shenzhen Kaili Hotel, Guomao Shopping Mall accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

    The fine print
    Need-to-know information for guests at this property

    Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.

    A damage deposit of CNY 400 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.

    FAQs about Shenzhen Kaili Hotel, Guomao Shopping Mall

    • Room options at Shenzhen Kaili Hotel, Guomao Shopping Mall include:

      • Double
      • Triple
      • Suite
      • Family
      • Twin

    • Check-in at Shenzhen Kaili Hotel, Guomao Shopping Mall is from 12:00, and check-out is until 12:00.

    • Shenzhen Kaili Hotel, Guomao Shopping Mall is 3.7 miles from the centre of Shenzhen. All distances are measured in straight lines. Actual travel distances may vary.

    • Shenzhen Kaili Hotel, Guomao Shopping Mall offers the following activities / services (charges may apply):

      • Spa and wellness centre
      • Sauna
      • Massage
      • Steam room
      • Hand massage
      • Back massage
      • Foot massage
      • Spa facilities
      • Full body massage
      • Foot bath
      • Neck massage
      • Head massage

    • Shenzhen Kaili Hotel, Guomao Shopping Mall has 1 restaurant:

      • Restaurant

    • The prices at Shenzhen Kaili Hotel, Guomao Shopping Mall may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.