Ideally situated along the Qianjiang River, 5 km from Wushan Square, Sheraton Grand Hangzhou Binjiang Hotel features river views, city skyline, and indoor pool. The hotel has a terrace and views of the river, and guests can enjoy a meal at the restaurant. The property provides free shuttle service from/to West Lake and Hangzhou East Railway Station. West Lake is 6 km from Sheraton Grand Hangzhou Binjiang Hotel, while Lingyin Temple is 10 km from the property. Hangzhou Olympic and International Expo Centre, which is the main venue of the G20 summit, is within 6 km of the hotel. Qianwang Shechao Sculpture is 300 metres away. Hangzhou Xiaoshan International Airport is 23 km away. Inspired by Hangzhou's Ten Scenes of West Lake, each spacious hotel room and suite offers high speed wireless internet and flat-screen TV to keep guests connected, while the comfy bedding and separate rainforest shower ensures a recover from the travel. There is a 24-hour front desk, concierge service, meeting rooms and gift shop at the property. The fully-equipped gym and health facilities are made for workout needs. A rich array of dinning options can be found on site. Asian and international tastes can be enjoyed at Feast Signature Restaurant while Cantonese delicacies are served at Yue Chinese Restaurant. Light dinning is possible to be served at Lobby Lounge.

Distance in property description is calculated using © OpenStreetMap

Sheraton
Hotel chain/brand
Sheraton

Property highlights

Top location: Highly rated by recent guests (8.3)

Breakfast info

Continental, Asian, American, Buffet

Parking available at the hotel


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
2 single beds
1 extra-large double bed
1 double bed
1 extra-large double bed
1 extra-large double bed
2 single beds
1 extra-large double bed
1 extra-large double bed
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.

Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
8.7
Facilities
8.6
Cleanliness
8.5
Comfort
8.6
Value for money
7.9
Location
8.3
Free WiFi
7.5
Select topics to read reviews:

See what guests loved the most:

  • Iris
    Thailand Thailand
    The hotel was new and clean. Club Lounge was nice. Staff were friendly.

Hotel surroundings

Restaurants
3 restaurants on site

  • 采悦轩中餐厅
    • Cuisine
      Chinese
    • Open for
      Lunch • Dinner
    • Ambiance
      Family friendly • Traditional • Modern
  • 盛宴标帜餐厅
    • Cuisine
      Chinese • Pizza • Seafood • Sichuan • Steakhouse • Sushi • Local • Asian • International • Grill/BBQ
    • Open for
      Breakfast • Lunch • Dinner
    • Ambiance
      Family friendly • Modern • Romantic
  • 大堂酒廊
    • Open for
      High tea
    • Ambiance
      Modern • Romantic

Facilities of Sheraton Grand Hangzhou Binjiang Hotel
Great facilities! Review score, 8.6

Most popular facilities
  • Indoor swimming pool
  • Free WiFi
  • Parking on site
  • Family rooms
  • Fitness centre
  • Spa and wellness centre
  • Non-smoking rooms
  • 3 restaurants
  • Bar
  • Breakfast
Bathroom
  • Toilet paper
  • Towels
  • Bath or shower
  • Toilet
  • Bathrobe
  • Hairdryer
  • Shower
Bedroom
  • Linen
  • Wardrobe or closet
  • Alarm clock
Outdoors
  • Outdoor furniture
  • Sun terrace
  • BBQ facilities
    Additional charge
  • Garden
Kitchen
  • Cleaning products
  • Electric kettle
  • Refrigerator
Room Amenities
  • Clothes rack
Activities
  • Happy hour
    Additional charge
  • Cycling
    Off-site
  • Hiking
    Off-site
Media & Technology
  • Telephone
  • TV
Food & Drink
  • Coffee house on site
  • Fruits
    Additional charge
  • Wine/champagne
    Additional charge
  • Kid meals
    Additional charge
  • Special diet menus (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Minibar
Internet
WiFi is available in all areas and is free of charge.
Parking
Public parking is possible on site (reservation is not needed) and charges may be applicable.
  • Electric vehicle charging station
Reception services
  • Invoice provided
  • Private check-in/check-out
  • Concierge service
  • Luggage storage
  • Tour desk
  • Express check-in/check-out
  • 24-hour front desk
Cleaning services
  • Daily housekeeping
  • Trouser press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Fax/photocopying
    Additional charge
  • Business centre
    Additional charge
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safety deposit box
    Additional charge
General
  • Grocery deliveries
  • Minimarket on site
  • Vending machine (snacks)
  • Vending machine (drinks)
  • Air conditioning
  • Non-smoking throughout
  • Wake-up service
  • Hardwood or parquet floors
  • Private entrance
  • Car hire
  • Carpeted
  • Soundproof rooms
  • Lift
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
  • Wake up service/Alarm clock
  • Room service
Accessibility
  • Wheelchair accessible
Indoor swimming pool
Free!
  • Open all year
  • All ages welcome
  • Heated pool
  • Pool/beach towels
  • Sun loungers or beach chairs
Wellness
  • Fitness/spa locker rooms
  • Personal trainer
  • Fitness classes
  • Fitness
  • Spa facilities
  • Sun loungers or beach chairs
  • Spa and wellness centre
    Additional charge
  • Fitness centre
Languages spoken
  • English
  • Chinese

House rules

Sheraton Grand Hangzhou Binjiang Hotel takes special requests - add in the next step!

Check-in

From 15:00

Guests are required to show a photo identification and credit card upon check-in

Check-out

Until 12:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

Children 5 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

No age restriction

There is no age requirement for check-in

Pets

Pets are not allowed.

Mastercard Visa Discover JCB Diners Club American Express Cash Sheraton Grand Hangzhou Binjiang Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Need-to-know information for guests at this property

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

FAQs about Sheraton Grand Hangzhou Binjiang Hotel

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • Check-in at Sheraton Grand Hangzhou Binjiang Hotel is from 15:00, and check-out is until 12:00.

  • The prices at Sheraton Grand Hangzhou Binjiang Hotel may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Room options at Sheraton Grand Hangzhou Binjiang Hotel include:

    • Double

  • Guests staying at Sheraton Grand Hangzhou Binjiang Hotel can enjoy a highly-rated breakfast during their stay (guest review score: 8.8).

    Breakfast option(s) include:

    • Continental
    • Asian
    • American
    • Buffet

  • Sheraton Grand Hangzhou Binjiang Hotel is 5 miles from the centre of Hangzhou. All distances are measured in straight lines. Actual travel distances may vary.

  • Sheraton Grand Hangzhou Binjiang Hotel has 3 restaurants:

    • 大堂酒廊
    • 盛宴标帜餐厅
    • 采悦轩中餐厅

  • Sheraton Grand Hangzhou Binjiang Hotel offers the following activities / services (charges may apply):

    • Spa and wellness centre
    • Fitness centre
    • Cycling
    • Hiking
    • Personal trainer
    • Swimming Pool
    • Fitness classes
    • Fitness/spa locker rooms
    • Spa facilities
    • Happy hour
    • Fitness

  • Yes, Sheraton Grand Hangzhou Binjiang Hotel is popular with guests booking family stays.