Please note that your credit card will only be pre-authorised in advance while the hotel checks the validity of it. This will be done after receiving the booking in the hotel and/or a couple of days before arrival. The amount will be reserved for 28 days. The payment will be made at the hotel. Should there be any unpaid services after the departure of the guest/s, the hotelier reserves the right to charge the provided credit card with the outstanding amount.

Please note that the hotel's underground garage is quite small, and may be difficult to access with a large vehicle.

Please note that VAT is charged at 7% for the accommodation and at 19% for breakfast.

Only fully vaccinated or cured from coronavirus (COVID-19) guest are allowed. Please note this if you would like to book accommodation with us. The regulations do not apply to people who cannot be vaccinated for health reasons.

客人需在辦理入住時出示附照片的身份證明文件和信用卡。請注意，特殊要求將視實際狀況安排，有可能會產生額外費用。

請提前告知Pro Messe Hotel Hannover您預計抵達的時間。您可以在訂房時使用特殊要求方框通知對方，或透過確認函上提供的聯絡資料直接與住宿處聯繫。

未滿 18 歲的住客僅可隨同家長或法定監護人辦理入住。