• Apartments
  • Kitchen
  • View
  • Pets allowed
  • Swimming Pool
  • Free WiFi
  • Balcony
  • Free parking
  • Sauna
  • Private bathroom
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1.9 km from Pumapungo Museum in Cuenca, Grand Hotel Santa Ana provides accommodation with access to a hot tub, spa facilities and steam room. This property offers access to a patio and free private parking. The aparthotel features a rooftop pool with a pool bar, as well as a sauna and a 24-hour front desk. All units at the aparthotel are fitted with a seating area and a flat-screen TV. Featuring a private bathroom with a shower and free toiletries, units at the aparthotel also boast free WiFi, while certain rooms have a balcony. Guests at the aparthotel can enjoy a continental breakfast. Guests can grab a bite to eat in the in-house restaurant, which serves a variety of American dishes and also offers dairy-free and gluten-free options in a family-friendly atmosphere. Grand Hotel Santa Ana also offers an indoor pool and a public bath for guests to relax in. You can play billiards at the accommodation, and car hire is available. An indoor play area is also available at Grand Hotel Santa Ana, while guests can also relax on the sun terrace. Popular points of interest near the aparthotel include Tomebamba River, Cuenca New Cathedral and Abdon Calderón Park. The nearest airport is Mariscal Lamar International, 2 km from Grand Hotel Santa Ana, and the property offers a paid airport shuttle service.

Couples particularly like the location — they rated it 8.9 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Situated in the best rated area in Cuenca, this property has an excellent location score of 8.9

Breakfast info

Continental

Free private parking available on-site

Reliable info
Guests say the description and photos for this property are accurate.

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Availability

Select dates to see this property's availability and prices

Accommodation Type
Number of guests
 
1 single bed
1 double bed
1 single bed
and
1 double bed
2 single beds
and
1 double bed
3 single beds
and
1 double bed
1 double bed
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Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
8.2
Facilities
7.3
Cleanliness
7.8
Comfort
7.8
Value for money
7.3
Location
8.9
Free WiFi
8.2
Low score for Cuenca
Select topics to read reviews:
Quality rating
Booking.com rated the quality of this property as 3 out of 5 based on factors such as facilities, size, location and services provided.

Property surroundings

Restaurants
1 restaurant on site

  • Romeo y Julieta
    • Cuisine
      American
    • Ambiance
      Family friendly • Romantic
    • Dietary options
      Gluten-free • Dairy-free

Facilities of Grand Hotel Santa Ana

Most popular facilities
  • Indoor swimming pool
  • Free parking
  • Free WiFi
  • Family rooms
  • Airport shuttle
  • Non-smoking rooms
  • Restaurant
  • Facilities for disabled guests
  • 24-hour front desk
  • Breakfast
Parking
Free private parking is possible on site (reservation is needed).
  • Valet parking
  • Parking garage
  • Accessible parking
Internet
WiFi is available in all areas and is free of charge.
Kitchen
  • Cleaning products
Bathroom
  • Toilet paper
  • Towels
  • Bath or shower
  • Private bathroom
  • Toilet
  • Free toiletries
  • Shower
Living Area
  • Seating Area
Media & Technology
  • Flat-screen TV
  • TV
Room Amenities
  • Clothes rack
  • Private entrance
Pets
Pets are allowed. Charges may be applicable.
Accessibility
  • Upper floors accessible by elevator
Outdoors
  • Sun terrace
  • Patio
  • Terrace
Common areas
  • Shared lounge/TV area
  • Games room
Indoor swimming pool
Free!
  • Open all year
  • All ages welcome
  • Pool is on rooftop
  • Pool with view
  • Heated pool
  • Shallow end
  • Pool bar
  • Pool cover
Wellness
  • Spa lounge/relaxation area
  • Steam room
  • Spa facilities
  • Public Bath
  • Hot tub/Jacuzzi
  • Sauna
Food & Drink
  • Coffee house on site
  • Vending machine (drinks)
  • Special diet menus (on request)
Activities
  • Table tennis
  • Billiards
Services & Extras
  • Executive lounge access
  • Wake-up service
Building characteristics
  • Detached
Transport
  • Shuttle service
    Additional charge
  • Car hire
  • Airport shuttle
    Additional charge
Reception services
  • Invoice provided
  • Private check-in/check-out
  • Concierge service
  • Luggage storage
  • Tour desk
  • Express check-in/check-out
  • 24-hour front desk
Entertainment and family services
  • Indoor play area
Cleaning services
  • Daily housekeeping
  • Ironing service
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Fax/photocopying
  • Business centre
  • Meeting/banquet facilities
    Additional charge
Miscellaneous
  • Toilet with grab rails
  • Wheelchair accessible
  • Non-smoking throughout
  • Lift
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • 24-hour security
  • Safety deposit box
Languages spoken
  • English
  • Spanish
  • Portuguese

House rules

Grand Hotel Santa Ana takes special requests - add in the next step!

Check-in

From 14:00 to 00:30

You'll need to let the property know in advance what time you'll arrive.

Check-out

From 12:00 to 13:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

Age restriction

The minimum age for check-in is 18

Mastercard Visa Discover Diners Club American Express Cash Grand Hotel Santa Ana accepts these cards and reserves the right to temporarily hold an amount prior to arrival.


Smoking

Smoking is not allowed.

Pets

Pets are allowed. Charges may be applicable.

FAQs about Grand Hotel Santa Ana

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • Grand Hotel Santa Ana has the following number of bedrooms:

    • 1 bedroom

    For more detailed information, please check the accommodation option(s) breakdown on this page.

  • Check-in at Grand Hotel Santa Ana is from 14:00, and check-out is until 13:00.

  • Grand Hotel Santa Ana has 1 restaurant:

    • Romeo y Julieta

  • Grand Hotel Santa Ana is 450 yards from the centre of Cuenca. All distances are measured in straight lines. Actual travel distances may vary.

  • Yes, there is a hot tub. You can find out more about this and the other facilities at Grand Hotel Santa Ana on this page.

  • Guests staying at Grand Hotel Santa Ana can enjoy a highly-rated breakfast during their stay (guest review score: 6.5).

    Breakfast option(s) include:

    • Continental

  • Yes, Grand Hotel Santa Ana is popular with guests booking family stays.

  • Grand Hotel Santa Ana can accommodate the following group size:

    • 2 guests

    For more detailed information, please check the accommodation option(s) breakdown on this page.

  • Grand Hotel Santa Ana offers the following activities / services (charges may apply):

    • Hot tub/Jacuzzi
    • Sauna
    • Billiards
    • Games room
    • Table tennis
    • Steam room
    • Public Bath
    • Spa facilities
    • Swimming Pool
    • Spa lounge/relaxation area

  • The prices at Grand Hotel Santa Ana may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.