• Apartments
  • Pets allowed
  • Free WiFi
  • Private bathroom
  • Non-smoking rooms
  • Luggage storage
  • Heating
  • Lift
  • Parking on site
  • Facilities for disabled guests
You're eligible for a Genius discount at Zenao Appart'hôtels Troyes! To save at this property, all you have to do is sign in.

Zenao Appart'hôtels Troyes is located in Troyes, a 10-minute walk from both Espace Argence Convention Centre and the city centre. The property is a residency complex targeted for seniors and offeres free WiFi and a patio. All apartments include a flat-screen TV with cable channels. Each apartment has a kitchenette, equipped with a microwave, fridge and kettle and also offers a private bathroom which is accessible by wheelchair, fitted with a walk-in shower . Towels and bed linen are included. Some apartments feature a balcony. The common areas are shared between all residents. Secured parking is available offsite. ESC Business School is a 10-minute drive from Zenao Appart'hôtels Troyes, while Nigloland amusement park is a 45-minute drive away. The nearest airport is Vatry International Airport, 58.5 km from the property.

Couples particularly like the location — they rated it 8.3 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (8.4)

Want a great night's sleep? This property was highly rated for its very comfy beds.

Breakfast info

Continental, Buffet

Private parking available on-site

Loyal customers

There are more repeat guests here than most other properties.

Reliable info
Guests say the description and photos for this property are accurate.

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Availability

Select dates to see this property's availability and prices

Accommodation Type
Number of guests
 
1 double bed
2 single beds
Bedroom 1:
1 double bed
Bedroom 2:
1 double bed
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Guests need to meet one or more requirements to stay in this property: proof of full Coronavirus (Covid-19) vaccination, a recent valid negative Coronavirus PCR test, or recent proof of Coronavirus recovery.
Guest reviews

Categories:

Staff
8.7
Facilities
8.0
Cleanliness
8.4
Comfort
8.3
Value for money
8.5
Location
8.4
Free WiFi
8.7
Select topics to read reviews:

See what guests loved the most:

  • Christopher
    New Zealand New Zealand
    This is our second stay, the first in 2017 soon after it opened. Does shows signs of a need to refurbish at some time soon, perhaps it will when a permanent resident occupies the apartment. Our apartment was spacious and well equipped. Good...
  • Fity
    Spain Spain
    The man in the reception (I think he's originally from Algeria) was really nice and so helpful. The room perfect!!!
  • Andrew
    United Kingdom United Kingdom
    Very friendly staff who checked us in very late and helped to park our car. Good email/online communication.

Managed by Studio at Zenao Appart'hotel

Company review score: 8.8Based on 8,590 reviews from 10 properties
10 managed properties

Property information

At "La résidences les Berges de Seine", you are entering a new kind of hotel facility, mixing the generation. At OBEO Groupe, under the same roof an elderly residence, Stella, and an appartment hotel, Zénao. We are offering one and two-room appartment fully furbished and equiped for your professional or leisure stay in Troyes.

Neighbourhood information

Troyes is a welcoming, human-size city (61 000 unhabitants - INSEE 2012) situated in the center of the Grand Troyes agglomeration an its 126 000 unhabitants. Less than 2 hours away from the capital Paris, Troyes is a dynamic city with plenty of economic opportunities. Its History is well preserved, you will discover in town La Ruelle des Chats, its traditional preserved architecture or the factory shop just outside the city center. Zénao Appart'hôtel is located within walking distance to the city center, around 10 min, a kilometer away from the Congress center and 3 kilometers away from the factory shop of Pont Sainte Marie. You will have o walk a 1,5 km to reach us from the train station

Languages spoken

English,Spanish,French

Property surroundings

Facilities of Zenao Appart'hôtels Troyes
Great facilities! Review score, 8

Most popular facilities
  • Private parking
  • Free WiFi
  • Non-smoking rooms
  • Facilities for disabled guests
  • Lift
  • Breakfast
Parking
Private parking is possible on site (reservation is needed) and costs € 5 per day.
    Internet
    WiFi is available in all areas and is free of charge.
    Kitchen
    • Electric kettle
    • Microwave
    • Refrigerator
    • Kitchenette
    Bathroom
    • Private bathroom
    • Toilet
    Living Area
    • Dining area
    Media & Technology
    • Flat-screen TV
    • Telephone
    • TV
    Pets
    Pets are allowed. Charges may be applicable.
    Outdoors
    • Outdoor fireplace
    • Outdoor furniture
    Food & Drink
    • Vending machine (snacks)
    Reception services
    • Invoice provided
    • Luggage storage
    Shops
    • Barber/beauty shop
    Miscellaneous
    • Higher level toilet
    • Toilet with grab rails
    • Wheelchair accessible
    • Designated smoking area
    • Non-smoking throughout
    • Allergy-free room
    • Heating
    • Lift
    • Facilities for disabled guests
    • Non-smoking rooms
    Safety & security
    • Fire extinguishers
    • CCTV outside property
    • CCTV in common areas
    • Smoke alarms
    • Security alarm
    • Key access
    • 24-hour security
    Languages spoken
    • English
    • Spanish
    • French

    House rules

    Zenao Appart'hôtels Troyes takes special requests - add in the next step!

    Check-in

    From 16:00 to 20:00

    Guests are required to show a photo identification and credit card upon check-in

    You'll need to let the property know in advance what time you'll arrive.

    Check-out

    From 07:30 to 10:00

     

    Cancellation/
    prepayment

    Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

    Children and beds

    Child policies

    Children of any age are welcome.

    Children 18 years and above will be charged as adults at this property.

    To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

    Cot and extra bed policies

    0 - 2 years
    Cot upon request
    Free
    Adult (18+ years)
    Extra bed upon request
    € 15 per person, per night

    Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

    The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

    All cots and extra beds are subject to availability.

    Age restriction

    The minimum age for check-in is 18

    Maestro Mastercard Visa Cash is not accepted Zenao Appart'hôtels Troyes accepts these cards and reserves the right to temporarily hold an amount prior to arrival.


    Smoking

    Smoking is not allowed.

    Parties

    Parties/events are not allowed

    Quiet hours

    Guests must be quiet between 22:00 and 06:00.

    Pets

    Pets are allowed. Charges may be applicable.

    The fine print
    Need-to-know information for guests at this property

    Please note that guests planning to arrive after 20:00 are required to contact the property in advance.

    Please note that an extra charge of EUR 5 applies to arrivals after check-in hours. Late check-out after set check-out times is available for an extra charge of EUR 20 per extra hour stayed.

    Please note that pets can be accommodated for an extra charge of EUR 5 per night.

    Please note that for reservations of 4 rooms and more, special conditions apply.

    Breakfast is served between 8.00 A.M and 9.30 A.M. Please book the day before by 4pm for the following day.

    We have secure parking at €5 per night per vehicle (surcharge, reservation required).

    Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

    This property will not accommodate hen, stag or similar parties.

    Quiet hours are between 22:00:00 and 06:00:00.

    In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property currently isn't accepting guests from certain countries, during dates where such guidelines exist.

    In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

    Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).

    Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

    In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.

    Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

    Guests need to meet one or more requirements to stay in this property: proof of full Coronavirus (Covid-19) vaccination, a recent valid negative Coronavirus PCR test, or recent proof of Coronavirus recovery.

    FAQs about Zenao Appart'hôtels Troyes

    • You can choose from a number of accommodation options at Zenao Appart'hôtels Troyes (subject to availability). These have:

      • 1 bedroom
      • 2 bedrooms

      For more detailed information, please check the accommodation option(s) breakdown on this page.

    • You can choose from a number of accommodation options at Zenao Appart'hôtels Troyes (subject to availability). These can accommodate:

      • 2 guests
      • 4 guests

      For more detailed information, please check the accommodation option(s) breakdown on this page.

    • The prices at Zenao Appart'hôtels Troyes may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

    • Check-in at Zenao Appart'hôtels Troyes is from 16:00, and check-out is until 10:00.

    • Zenao Appart'hôtels Troyes is 1,000 yards from the centre of Troyes. All distances are measured in straight lines. Actual travel distances may vary.

    • Zenao Appart'hôtels Troyes offers the following activities / services (charges may apply):

      • Guests staying at Zenao Appart'hôtels Troyes can enjoy a highly-rated breakfast during their stay (guest review score: 6.9).

        Breakfast option(s) include:

        • Continental
        • Buffet