Situated in Quetzaltenango, 4.9 km from Quetzaltenango Central Park, Hotel y Restaurante Castillo de los Altos features accommodation with a shared lounge, free private parking and a restaurant. With free WiFi, this 3-star hotel offers room service and a 24-hour front desk. The accommodation provides a concierge service, a tour desk and currency exchange for guests. The rooms are fitted with a private bathroom with a shower and free toiletries. At the hotel the rooms have a desk and a flat-screen TV. The nearest airport is Tapachula Airport, 143 km from Hotel y Restaurante Castillo de los Altos.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Free private parking available at the hotel


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
1 extra-large double bed
2 single beds
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Guest reviews

Categories:

Staff
8.5
Facilities
7.3
Cleanliness
7.8
Comfort
7.6
Value for money
7.0
Location
7.7
Free WiFi
6.4
Low score for Quetzaltenango
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Hotel surroundings

Restaurants
1 restaurant on site

  • Restaurante #1

    No additional info available

Facilities of Hotel y Restaurante Castillo de los Altos

Most popular facilities
  • Free parking
  • Free WiFi
  • Restaurant
  • Room service
  • Family rooms
  • Non-smoking rooms
Bathroom
  • Toilet paper
  • Towels
  • Private bathroom
  • Toilet
  • Free toiletries
  • Shower
Outdoors
  • Outdoor furniture
Kitchen
  • Dining table
Room Amenities
  • Clothes rack
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • TV
Food & Drink
  • Fruits
    Additional charge
  • Kid meals
    Additional charge
  • Breakfast in the room
  • Restaurant
Internet
WiFi is available in the rooms and is free of charge.
Parking
Free private parking is possible on site (reservation is not needed).
    Reception services
    • Invoice provided
    • Concierge service
    • Luggage storage
    • Tour desk
    • Currency exchange
    • 24-hour front desk
    Cleaning services
    • Daily housekeeping
    • Trouser press
      Additional charge
    • Ironing service
      Additional charge
    • Laundry
      Additional charge
    Business facilities
    • Business centre
      Additional charge
    • Meeting/banquet facilities
      Additional charge
    Safety & security
    • Fire extinguishers
    • CCTV outside property
    • CCTV in common areas
    • Security alarm
    • Key access
    • 24-hour security
    General
    • Grocery deliveries
      Additional charge
    • Shared lounge/TV area
    • Designated smoking area
    • Non-smoking throughout
    • Allergy-free room
    • Packed lunches
    • Family rooms
    • Non-smoking rooms
    • Room service
    Accessibility
    • Upper floors accessible by stairs only
    Wellness
    • Public Bath
    • Hot tub/Jacuzzi
      Additional charge
    Languages spoken
    • Spanish

    Property practices

    This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.

    House rules

    Hotel y Restaurante Castillo de los Altos takes special requests - add in the next step!

    Check-in

    From 15:00 to 00:00

    Check-out

    From 00:00 to 12:00

     

    Cancellation/
    prepayment

    Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

    Children and beds

    Child policies

    Children of any age are welcome.

    Children 9 years and above will be charged as adults at this property.

    To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

    Cot and extra bed policies

    Cots and extra beds are not available at this property.

    No age restriction

    There is no age requirement for check-in

    Pets

    Pets are not allowed.

    Mastercard Visa Discover JCB Diners Club American Express Cash Hotel y Restaurante Castillo de los Altos accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

    FAQs about Hotel y Restaurante Castillo de los Altos

    • Room options at Hotel y Restaurante Castillo de los Altos include:

      • Single
      • Double
      • Twin
      • Triple

    • Yes, there is a hot tub. You can find out more about this and the other facilities at Hotel y Restaurante Castillo de los Altos on this page.

    • Hotel y Restaurante Castillo de los Altos has 1 restaurant:

      • Restaurante #1

    • Hotel y Restaurante Castillo de los Altos is 2.8 miles from the centre of Quetzaltenango. All distances are measured in straight lines. Actual travel distances may vary.

    • Hotel y Restaurante Castillo de los Altos offers the following activities / services (charges may apply):

      • Hot tub/Jacuzzi
      • Public Bath

    • Check-in at Hotel y Restaurante Castillo de los Altos is from 15:00, and check-out is until 12:00.

    • The prices at Hotel y Restaurante Castillo de los Altos may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

    • Yes, Hotel y Restaurante Castillo de los Altos is popular with guests booking family stays.