You're eligible for a Genius discount at Kana Citra Guesthouse! To save at this property, all you have to do is sign in.

Located within 13 km of Pasar Turi Train Station Surabaya and 14 km of Sharp Bamboo Monument, Kana Citra Guesthouse features rooms with air conditioning and a private bathroom in Surabaya. This guest house offers free private parking and full-day security. The accommodation provides free WiFi throughout the property, as well as a terrace and a family-friendly restaurant. At the guest house, all units include a desk, a flat-screen TV, a private bathroom, bed linen and towels. At the guest house, every unit includes a seating area. There is a coffee shop and lounge. The property is family-friendly and comes with an indoor play area. Kids pool is also available for guests at the guest house. Submarine Monument is 15 km from Kana Citra Guesthouse, while Gubeng Train Station is 15 km away. The nearest airport is Juanda International Airport, 24 km from the accommodation.

Couples particularly like the location — they rated it 8.9 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (9.2)

Free private parking available on-site


Sign in, save money
Sign in, save money
You could save 10% or more at this property when you sign in

Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 single bed
and
1 large double bed
1 large double bed
Something went wrong. Please try again later.
Something went wrong. Please try again later.

Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
8.5
Facilities
7.9
Cleanliness
8.1
Comfort
8.4
Value for money
8.9
Location
9.3
Free WiFi
6.7
High score for Surabaya
Low score for Surabaya
Select topics to read reviews:

See what guests loved the most:

  • Dmitry
    Russia Russia
    Удобная локация к консульству США Очень вкусное кафе напротив через дорогу Приятный персонал
  • Aleksei
    Russia Russia
    Номер был чистый, довольно просторный. Хороший напор воды, так же считаю большим плюсом👍🏿 Не было никаких посторонних запахов, сырости и прочего. Персонал очень отзывчивый и приветливый, хотя и почти не говорит на английском. В номере была питьевая...
  • Hanna
    Belarus Belarus
    Perfect place. Close to the US embassy which was the purpose of my visit. Everything is clean, tidy, for my one night it was pretty comfortable. Value for money! Thanks!
Quality rating
Booking.com rated the quality of this property as 3 out of 5 based on factors such as facilities, size, location and services provided.

Hosted by Kana Citra

8.5
8.5
Host review score
Host review score

Kana Citra
Located in the heart of Citraland, West Surabaya. We offer you a big room, with outdoor pool as facilities, make you feel like home. Also near United State Embassy of Surabaya, International School and Universities.
Languages spoken: English,Indonesian

Property surroundings

Restaurants
1 restaurant on site

  • Soto Kudus Citraland
    • Cuisine
      Indonesian
    • Open for
      Breakfast • Lunch • Dinner
    • Ambiance
      Family friendly • Traditional
    • Dietary options
      Halal

Facilities of Kana Citra Guesthouse

Most popular facilities
  • Outdoor swimming pool
  • Free WiFi
  • Family rooms
  • Free parking
  • Non-smoking rooms
  • Restaurant
Bathroom
  • Toilet paper
  • Towels
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Shower
Bedroom
  • Linen
  • Wardrobe or closet
Outdoors
  • Outdoor furniture
  • Terrace
Kitchen
  • Refrigerator
Room Amenities
  • Socket near the bed
  • Clothes rack
Living Area
  • Seating Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Telephone
  • TV
Food & Drink
  • Coffee house on site
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is possible on site (reservation is not needed).
    Reception services
    • Invoice provided
    • Concierge service
    • Luggage storage
    Entertainment and family services
    • Indoor play area
    Cleaning services
    • Daily housekeeping
    • Ironing service
      Additional charge
    • Dry cleaning
      Additional charge
    • Laundry
      Additional charge
    Business facilities
    • Fax/photocopying
      Additional charge
    Safety & security
    • Fire extinguishers
    • CCTV outside property
    • CCTV in common areas
    • Smoke alarms
    • Key card access
    • Key access
    • 24-hour security
    General
    • Shared lounge/TV area
    • Designated smoking area
    • Air conditioning
    • Non-smoking throughout
    • Tile/marble floor
    • Soundproof rooms
    • Family rooms
    • Non-smoking rooms
    Accessibility
    • Upper floors accessible by stairs only
    Outdoor swimming pool
    Free!
    • Open all year
    • All ages welcome
    Wellness
    • Kids' pool
    • Public Bath
    Languages spoken
    • English
    • Indonesian

    House rules

    Kana Citra Guesthouse takes special requests - add in the next step!

    Check-in

    From 14:00 to 00:00

    Guests are required to show a photo identification and credit card upon check-in

    Check-out

    From 07:00 to 12:00

     

    Cancellation/
    prepayment

    Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

    Children and beds

    Child policies

    Children are not allowed.

    Cot and extra bed policies

    Adult (18+ years)
    Extra bed upon request
    Rp 100,000 per person, per night

    Cots and extra beds are not available at this property.

    Age restriction

    The minimum age for check-in is 18

    Payments by Booking.com

    Booking.com takes your payment on behalf of the property for this stay, but make sure you have cash for any extras once you get there.


    Smoking

    Smoking is not allowed.

    Parties

    Parties/events are not allowed

    Quiet hours

    Guests must be quiet between 21:00 and 07:00.

    Pets

    Pets are not allowed.

    The fine print
    Need-to-know information for guests at this property

    Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

    Please inform Kana Citra Guesthouse in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

    Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.

    This property will not accommodate hen, stag or similar parties.

    Quiet hours are between 21:00:00 and 07:00:00.

    Guests under the age of 18 can only check in with a parent or official guardian.

    In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

    Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).

    Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

    Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours.

    Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures.

    Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

    It is not possible to stay at this property for Coronavirus (COVID-19) quarantine purposes.

    A negative Coronavirus (COVID-19) PCR test result is mandatory to check-in to this property.

    Legal information

    This property is managed by a private host. EU consumer law relating to professional hosts might not apply.

    FAQs about Kana Citra Guesthouse

    • Room options at Kana Citra Guesthouse include:

      • Family
      • Double

    • Check-in at Kana Citra Guesthouse is from 14:00, and check-out is until 12:00.

    • The prices at Kana Citra Guesthouse may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

    • Kana Citra Guesthouse is 5.6 miles from the centre of Surabaya. All distances are measured in straight lines. Actual travel distances may vary.

    • Kana Citra Guesthouse has 1 restaurant:

      • Soto Kudus Citraland

    • Yes, Kana Citra Guesthouse is popular with guests booking family stays.

    • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

    • Kana Citra Guesthouse offers the following activities / services (charges may apply):

      • Public Bath
      • Swimming Pool