Please note that reception is open from 9:00 until 20:00 from Monday to Friday. It is open from 13:00 until 20:00 on weekends.

Guests due to arrive outside reception hours must contact the property to agree the arrival time in advance.

Arrivals outside reception opening hours are subject to a surcharge of €15.

When booking 5 apartments or more, different policies and additional supplements may apply.

Cancellation of reservations for stays longer than 15 days may be made at no additional charge up to 20 days prior to arrival. In case of cancellation after this deadline, or in case of no-show, your credit card will be charged for the first 20 nights or the nights missing due notice.

Early departure, at no additional cost, must be communicated 20 days in advance. If notice is given after this deadline, the credit card will be charged for the first 20 nights or nights missing due notice.

客人在办理入住手续时须出示带照片的身份证件和信用卡。请注意：所有特殊要求均视住宿的供应情况而定，也可能收取额外费用。

请您提前告知Residence Leopoldo您的预计抵达时间。您可以在预订时在“特殊要求”栏内注明，也可以直接联系住宿，订单确认信中附有联系方式。

该住宿不允许举办男性聚会、女性聚会或类似的聚会。

为应对新冠肺炎（COVID-19）疫情，该住宿当前正在采取额外的安全与卫生措施。

由于新冠肺炎（COVID-19）疫情，该住宿已缩短前台和客房服务的时间。