Boasting unique milk-coloured bubbly hot spring baths, Awanoyu provides traditional Japanese-style rooms and heartfelt hospitality. Guests can unwind in the open-air baths, try on yukata robes and savour delicately prepared Japanese meals at the ryokan. Free WiFi is offered at the lounge area and in all guest rooms. Fitted with tatami (woven-straw) flooring and traditional futon bedding, each room comes with a low desk and seating cushions. There are also chairs beside the windows looking out to the lush trees. Other in-room facilities include a TV, a fridge and a telephone. The Awanoyu Ryokan offers karaoke facilities, drinks vending machines and safety deposit boxes. Luggage storage services are also available. The ryokan is a 1-hour drive from Matsumoto Interchange on Nagano Expressway. Matsumoto City and Matsumoto Castle are a 75-minute drive away. Featuring many local ingredients, the Japanese multi-course dinner and breakfast are served in the private room.

Couples particularly like the location — they rated it 8.5 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (8.5)

Free private parking available on-site

Open-air bath, ​Public Bath, ​Hot spring bath


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
2 single beds
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Guest reviews

Categories:

Staff
8.9
Facilities
8.4
Cleanliness
8.7
Comfort
9.0
Value for money
7.7
Location
8.5
Free WiFi
10
High score for Matsumoto
Select topics to read reviews:

See what guests loved the most:

  • Lucilla
    Italy Italy
    The hotel is beautifully locates in the Japanese Alps and the onsen facilities are stunning. A very characteristic and enjoyable experience. The hotel service and staff are impeccable and the meals were delicious. Highlight of our trip in Japan.
  • Anna
    United Kingdom United Kingdom
    We had a great stay here, it was really unique. It was certainly expensive but it felt very authentic and was a one in a kind experience. The hotel is a little old but thats part of the charm, it was perfectly clean. Baths were wonderful and the...
  • Jeannette
    Singapore Singapore
    Awa No Yu is very beautiful, especially in autumn when we went! Lots of beautiful fall foliage and the open air milky waters onsen gives it a very surreal and relaxing vibe. The rooms are spacious and comfortable, and meals were very yummy. It's a...

Property surroundings

Facilities of Awanoyu
Great facilities! Review score, 8.4

Most popular facilities
  • Non-smoking rooms
  • Free parking
  • Free WiFi
  • Family rooms
  • Breakfast
Bathroom
  • Toilet paper
  • Towels
  • Bidet
  • Towels/sheets (extra fee)
  • Bath or shower
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Bath
  • Shower
Bedroom
  • Linen
  • Wardrobe or closet
View
  • Mountain view
  • View
Kitchen
  • Electric kettle
  • Refrigerator
Room Amenities
  • Drying rack for clothing
Activities
  • Karaoke
    Additional charge
  • Table tennis
Living Area
  • Seating Area
Media & Technology
  • Flat-screen TV
  • Telephone
  • TV
Food & Drink
  • Wine/champagne
    Additional charge
  • Kid meals
Internet
WiFi is available in public areas and is free of charge.
Parking
Free private parking is possible on site (reservation is not needed).
    Reception services
    • Lockers
    • Luggage storage
    Entertainment and family services
    • Strollers
    Cleaning services
    • Daily housekeeping
    Business facilities
    • Fax/photocopying
      Additional charge
    • Meeting/banquet facilities
      Additional charge
    Safety & security
    • Fire extinguishers
    • Smoke alarms
    • Key access
    • Safety deposit box
    General
    • Shared lounge/TV area
    • Vending machine (snacks)
    • Vending machine (drinks)
    • Air conditioning
    • Non-smoking throughout
    • Wake-up service
    • Heating
    • Lift
    • Family rooms
    • Non-smoking rooms
    Accessibility
    • Upper floors accessible by elevator
    Wellness
    • Public Bath
    • Open-air bath
    • Hot spring bath
    Languages spoken
    • Japanese

    House rules

    Awanoyu takes special requests - add in the next step!

    Check-in

    From 15:00 to 17:00

    Check-out

    From 08:30 to 10:00

     

    Cancellation/
    prepayment

    Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

    Children and beds

    Child policies

    Children are not allowed.

    Cot and extra bed policies

    Cots and extra beds are not available at this property.

    Age restriction

    The minimum age for check-in is 18

    Maestro Mastercard Visa UnionPay credit card UC NICOS JCB Diners Club American Express Cash is not accepted Awanoyu accepts these cards and reserves the right to temporarily hold an amount prior to arrival.


    Smoking

    Smoking is not allowed.

    Parties

    Parties/events are not allowed

    Quiet hours

    Guests must be quiet between 22:00 and 07:00.

    Pets

    Pets are not allowed.

    The fine print
    Need-to-know information for guests at this property

    Guests arriving after 17:00 must inform the property in advance. Contact details can be found on the booking confirmation.

    In order to prepare special amenities for men and women, guests are kindly requested to indicate the gender of each guest staying in the room in the Special Requests box when booking.

    Please note, the on-site bathroom is not available due to cleaning from 14:30-15:00 every day except Thursday and 10:00-15:00 on Thursdays.

    Guests with children need to contact the property in advance if they require child meals. Charges apply.

    Please note, guests must notify the property at least 2 days in advance of their arrival date to request on-site meals. Contact details can be found in the booking confirmation.

    Please note there are no restaurants or convenience stores nearby.

    The property is a 60-minute drive from Matsumoto Interchange. Guests arriving with a car are advised to drive early as roads to the property are through a mountainous area.

    Please note that public transportation between Matsumoto Station and the property is limited and guests arriving by public transportation are advised to check bus and train schedules in advance.

    Please inform Awanoyu in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

    Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.

    This property will not accommodate hen, stag or similar parties.

    Quiet hours are between 22:00:00 and 07:00:00.

    In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

    Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

    In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.

    FAQs about Awanoyu

    • The prices at Awanoyu may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

    • Guests staying at Awanoyu can enjoy a highly-rated breakfast during their stay (guest review score: 8.8).

      Breakfast option(s) include:

      • À la carte

    • Awanoyu offers the following activities / services (charges may apply):

      • Table tennis
      • Karaoke
      • Hot spring bath
      • Open-air bath
      • Public Bath

    • Yes, Awanoyu is popular with guests booking family stays.

    • Awanoyu is 18 miles from the centre of Matsumoto. All distances are measured in straight lines. Actual travel distances may vary.

    • Room options at Awanoyu include:

      • Quadruple
      • Family
      • Twin

    • Check-in at Awanoyu is from 15:00, and check-out is until 10:00.