Experience world-class service at Kagoshima Sunamushionsen Ibusuki Hakusuikan

Overlooking Kagoshima Bay, Hakusuikan boasts an outdoor pool and a variety of spacious indoor/outdoor hot-spring baths, including a Sunamushi sand hot-spring. It offers Japanese-style guestrooms and free WiFi throughout the property. JR Ibusuki Train Station is a 10-minute drive away. Guests can enjoy sea views from the balcony and drink green tea at their rooms. The air-conditioned rooms feature tatami (woven-straw) floors and Japanese futon bedding. A flat-screen TV, a fridge and an en suite bathroom are included in each. The Ryokan has traditional gardens, a sauna room and a small souvenir shop. Guests can relax with a craft/art museum and cafe. Daily newspapers and luggage storage are available. A Japanese breakfast and dinner are served at the dining room. Guests can also taste Italian dishes at Ristorante Fenice. Hakusuikan Inn is a 35-minute drive from Mount Kaimondake and a 30-minute drive from Kagoshima Flower Park.

Couples particularly like the location — they rated it 8.4 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (8.6)

Breakfast info

Asian, American

Free parking available on-site

Open-air bath, ​Public Bath, ​Hot spring bath


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
2 single beds
and
3 futon beds
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Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.2
Facilities
8.5
Cleanliness
8.8
Comfort
8.9
Value for money
7.8
Location
8.6
Free WiFi
7.9
Select topics to read reviews:

See what guests loved the most:

  • Kwan
    Hong Kong Hong Kong
    This is my second time to stay in this fabulous hotel. Staffs are friendly and helpful. Very big, comfortable and beautiful hot spring. Food seems not as good as before, but still delicious.
  • Graham
    United Kingdom United Kingdom
    lovely grounds and had a great fully Japanese spa/ Ibsen feel about it felt like I was where the Japanese go for a spa break on the beach great place for the lava sand bath on-site as is awkward when we went to have anywhere else- worth it for...
  • Jackson
    United Kingdom United Kingdom
    It had a calm and relaxing atmosphere that allowed me to unwind and disconnect from the outside world. The rooms were spacious and very comfortable, and the multi-course dinners were presented with stunning detail and tasted amazing.

Managed by 株式会社指宿白水館

Company review score: 9.2Based on 137 reviews from 1 property
1 managed property

Property information

Our hotel has a Ibusuki specialty "sand steamed hot spring", you can as it is your move to the public bath "Genroku bath". We will prepale dinner the Japanese kaiseki.

Neighbourhood information

[Nearby sights] Chiringashima (5 minutes) Archaeological Museum Cocco Hashimure (7 minutes) Uomidake Natural Park (14 minutes) Lake Ikeda (30 minutes) Flower Park Kagoshima (33 minutes) Nagasakihana parking Garden (34 minutes) Tōsenkyō Somen sink (38 minutes) Kaimondake (40 minutes) ※ time is a rough guide in the case of using the car.

Languages spoken

English,Japanese,Chinese

Property surroundings

Restaurants
6 restaurants on site

  • 御所
    • Cuisine
      Japanese • Local
    • Open for
      Dinner
    • Ambiance
      Family friendly • Traditional • Modern • Romantic
  • 羽衣
    • Cuisine
      Japanese • Local
    • Open for
      Breakfast • Dinner
  • 味彩
    • Cuisine
      Japanese • Local
    • Open for
      Breakfast • Dinner
  • 源彩
    • Cuisine
      Japanese • Local
    • Open for
      Dinner
  • 薩摩屋敷
    • Cuisine
      Japanese • Local
    • Open for
      Dinner
  • フェニーチェ
    • Cuisine
      Italian
    • Open for
      Lunch • Dinner

Facilities of Kagoshima Sunamushionsen Ibusuki Hakusuikan
Great facilities! Review score, 8.5

Most popular facilities
  • Non-smoking rooms
  • Free parking
  • Free WiFi
  • 6 restaurants
  • Family rooms
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Bidet
  • Bath or shower
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Bath
  • Shower
Bedroom
  • Linen
  • Wardrobe or closet
  • Alarm clock
View
  • Pool view
  • Garden view
  • Sea view
  • View
Outdoors
  • Balcony
  • Garden
Kitchen
  • Cleaning products
  • Electric kettle
  • Refrigerator
Room Amenities
  • Tatami (traditional Japanese flooring)
  • Socket near the bed
  • Clothes rack
Activities
  • Themed dinner nights
    Additional charge
  • Temporary art galleries
  • Nightclub/DJ
    Additional charge
Living Area
  • Sofa
  • Seating Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Satellite channels
  • Telephone
  • TV
Food & Drink
  • Coffee house on site
  • Wine/champagne
    Additional charge
  • Kid-friendly buffet
  • Kid meals
    Additional charge
  • Snack bar
  • Bar
  • Restaurant
Internet
WiFi is available in the rooms and is free of charge.
Parking
Free public parking is possible on site (reservation is not needed).
  • Electric vehicle charging station
Reception services
  • Invoice provided
  • Luggage storage
  • Tour desk
Entertainment and family services
  • Board games/puzzles
Cleaning services
  • Daily housekeeping
Business facilities
  • Fax/photocopying
    Additional charge
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key access
  • 24-hour security
  • Safety deposit box
General
  • Shuttle service
  • Shared lounge/TV area
  • Vending machine (drinks)
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Wake-up service
  • Heating
  • Private entrance
  • Carpeted
  • Lift
  • Family rooms
  • Non-smoking rooms
  • Wake up service/Alarm clock
Accessibility
  • Entire unit wheelchair accessible
  • Upper floors accessible by elevator
Wellness
  • Kids' pool
  • Massage chair
  • Spa facilities
  • Sun umbrellas
  • Sun loungers or beach chairs
  • Public Bath
  • Open-air bath
  • Hot spring bath
  • Sauna
Languages spoken
  • English
  • Japanese
  • Chinese

House rules

Kagoshima Sunamushionsen Ibusuki Hakusuikan takes special requests - add in the next step!

Check-in

From 15:00 to 20:00

Guests are required to show a photo identification and credit card upon check-in

Check-out

Until 10:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

No age restriction

There is no age requirement for check-in

Mastercard Visa UnionPay credit card UC NICOS JCB Diners Club American Express Cash Kagoshima Sunamushionsen Ibusuki Hakusuikan accepts these cards and reserves the right to temporarily hold an amount prior to arrival.


Smoking

Smoking is not allowed.

Pets

Pets are not allowed.

The fine print
Need-to-know information for guests at this property

Guests with children must inform the property at time of booking. Please specify how many children will be staying with you and their respective ages in the special request box.

Please note additional charges may apply to children when meals or extra bedding is requested.

Guests who plan to check-in after 19:00 must call the property in advance. Contact details can be found on the booking confirmation.

For group bookings, please provide the property with the full name of each guest staying in the room in the Special Request box at time of booking at least 3 days before check-in date.

A free shuttle bus is available between JR Ibusuki Station to Ibusuki Hakusuikan during the following times:

From Ibusuki Hakusuikan to JR Ibusuki Station at10:10,

From JR Ibusuki Station to Ibusuki Hakusuikan at 15:15(JR Ibusuki Station West Exit)

The indoor hot-spring bath is available from 05:30-09:30 and 15:00-24:00.

The Sunamushi Sand Bath is available from 06:00-08:30 and 15:30-22:00.

As of 01 April 2020, this property will become a non-smoking property. A designated smoking area will be available.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.

Guests under the age of 18 can only check in with a parent or official guardian.

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.

A negative Coronavirus (COVID-19) PCR test result is mandatory to check-in to this property.

FAQs about Kagoshima Sunamushionsen Ibusuki Hakusuikan

  • Room options at Kagoshima Sunamushionsen Ibusuki Hakusuikan include:

    • Family

  • Guests staying at Kagoshima Sunamushionsen Ibusuki Hakusuikan can enjoy a highly-rated breakfast during their stay (guest review score: 10.0).

    Breakfast option(s) include:

    • Asian
    • American

  • Kagoshima Sunamushionsen Ibusuki Hakusuikan has 6 restaurants:

    • フェニーチェ
    • 薩摩屋敷
    • 味彩
    • 羽衣
    • 源彩
    • 御所

  • Check-in at Kagoshima Sunamushionsen Ibusuki Hakusuikan is from 15:00, and check-out is until 10:00.

  • The prices at Kagoshima Sunamushionsen Ibusuki Hakusuikan may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Yes, Kagoshima Sunamushionsen Ibusuki Hakusuikan is popular with guests booking family stays.

  • Kagoshima Sunamushionsen Ibusuki Hakusuikan offers the following activities / services (charges may apply):

    • Sauna
    • Spa facilities
    • Open-air bath
    • Nightclub/DJ
    • Temporary art galleries
    • Massage chair
    • Public Bath
    • Hot spring bath
    • Themed dinner nights

  • Kagoshima Sunamushionsen Ibusuki Hakusuikan is 1.2 miles from the centre of Ibusuki. All distances are measured in straight lines. Actual travel distances may vary.