Guests must check in by 19:00 to eat dinner at the property. Guests who check in after this time may not be served dinner, and no refund will be given. Please also note that guests without a dinner-inclusive plan cannot eat dinner at the restaurant.

Children’s dinner menu is available upon request. Reservations must be made 7 days prior to the check-in date.

The shuttle departs at 15:00.

The shuttle from the property to Sapporo departs at 10:00.

When booking 5 or more rooms, please note that the following conditions apply:

- A non-refundable deposit is obliged 30 days prior to your day of arrival. If you have booked within 30 days of arrival, the deposit will be charged after you book.

- Your booking will be cancelled if the deposit cannot be processed.

- Your booking will also be cancelled if the property is unable to contact you prior to your stay.

- Different cancellation policies are applied

- Different conditions and additional supplements may apply depending on the day of your stay and number of guests. Please contact the property directly for more details.

住宿可能不允许有纹身的客人进入公共浴池区或其他类似设施，以免纹身对其他客人造成影响。

21:00:00至07:00:00期间需保持安静。

由于新冠肺炎（COVID-19）疫情，该住宿正在采取措施保护客人和员工的安全。因此特定服务和设施可能已被削减或取消。

由于新冠肺炎（COVID-19）疫情，室内公共区域必须佩戴口罩。