Guests must check in by 19:00 to eat dinner at the property. Guests who check in after this time may not be served dinner, and no refund will be given. Please also note that guests without a dinner-inclusive plan cannot eat dinner at the restaurant.

Children’s dinner menu is available upon request. Reservations must be made 7 days prior to the check-in date.

The shuttle departs at 15:00.

The shuttle from the property to Sapporo departs at 10:00.

When booking 5 or more rooms, please note that the following conditions apply:

- A non-refundable deposit is obliged 30 days prior to your day of arrival. If you have booked within 30 days of arrival, the deposit will be charged after you book.

- Your booking will be cancelled if the deposit cannot be processed.

- Your booking will also be cancelled if the property is unable to contact you prior to your stay.

- Different cancellation policies are applied

- Different conditions and additional supplements may apply depending on the day of your stay and number of guests. Please contact the property directly for more details.

該住宿可能不會允許身上帶有刺青的顧客使用公共澡堂，或其他可能露出身上刺青的公共設施。

21:00:00～07:00:00 必須放低音量

因應新冠肺炎（COVID-19）疫情，此住宿現正採取行動以保障顧客與員工的安全，故可能會減少或停止提供某些服務與設施。

由於新冠肺炎（COVID-19）疫情，住客必須於所有室內公共區域佩戴口罩。