PHOENIX CHALETS by Hakuba Hotel Group
399-9301 Nagano, Hakuba, Hokujo 4690-2, Japan – Excellent location – show map
The location in Wadano surrounded by trees was excellent but it would still be wise to have a car. The hot tub in the Phoenix Hotel just across and its cute bar was greatly enjoyed by us most nights. The management were always very responsive and friendly to the odd minor issues eg getting the TV to work
- Houses
- BBQ facilities
- Free WiFi
- Free parking
- Bathtub
- Air conditioning
- Non-smoking rooms
- Baggage storage
- Heating
- Parking on site
Centrally located in Hakuba Village, PHOENIX CHALETS by Hakuba Hotel Group offers luxurious chalet-style accommodations with free Wi-Fi and a kitchen. The property is located within a 15-minute walk from Happoone Ski Resort and a 5-minute drive from JR Hakuba Train Station. The living room area is fitted with a flat-screen TV, while the kitchen is fully equipped with a stopvetop, an oven, a dishwasher, a microwave and a refrigerator. Bedrooms feature an private bathroom with free toiletries, a bath and a hairdryer. At PHOENIX CHALETS by Hakuba Hotel Group, guests can soak in the hot bath. A sauna, a luggage storage service and a ski equipment rental service are also available on site. Happo Onsen Hot Spring is a 6-minute drive away, while Hakuba Village Olympic Memorial Hall is a 7-minute drive away.
Distance in property description is calculated using © OpenStreetMap
- Free parking
- Free WiFi
- Non-smoking rooms
- Skiing
- Restaurant
- Bar
- Breakfast
Property practices
Categories:
See what guests loved the most:
- RichardMalaysia“The location in Wadano surrounded by trees was excellent but it would still be wise to have a car. The hot tub in the Phoenix Hotel just across and its cute bar was greatly enjoyed by us most nights. The management were always very responsive...”
- HoiHong Kong“The chalet is clean and spacious, and very well equipped with a proper gym and large kitchen. Also love the hot bath in the house which keeps warming the water up during a bath. Lots of spaces to hang around in groups. Staff are super helpful and...”
- LisaAustralia“The chalet is just beautiful, plenty of room for a family, comfortable beds, no complaints at all. Can also use the services from the hotel just across such as the taxi shuttle, assist with making reservations, trips to supermarket etc. Staff were...”
Managed by Hakuba Hotel Group
Company info
Property info
Languages Spoken
English,JapaneseArea info
Restaurants1 Restaurant On Site
- Mimi's Restaurant & Bar
- CuisineItalian
- Open forBreakfast • Dinner
- AmbienceRomantic
- Dietary optionsVegan • Gluten-free • Dairy-free
Amenities of PHOENIX CHALETS by Hakuba Hotel GroupGreat facilities! Review score, 9.5
- Free parking
- Free WiFi
- Non-smoking rooms
- Skiing
- Restaurant
- Bar
- Breakfast
- Private Bathroom
- Outdoor furniture
- Sun deck
- BBQ facilitiesAdditional charge
- Public Bath
- MassageAdditional charge
- Coffee house on site
- Grocery deliveriesAdditional charge
- Special diet meals (on request)
- Bar
- Restaurant
- Cooking classAdditional chargeOff-site
- Happy hourAdditional charge
- Ski-in, ski-out access
- Ski schoolAdditional charge
- Ski storage
- CyclingOff-site
- HikingOff-site
- CanoeingAdditional chargeOff-site
- Skiing
- FishingAdditional chargeOff-site
- Tennis courtAdditional chargeOff-site
- Shuttle service
- Invoice provided
- Concierge
- Baggage storage
- Laundry
- Designated smoking area
- Air conditioning
- Smoke-free property
- Heating
- Non-smoking rooms
- Fire extinguishers
- Smoke alarms
- English
- Japanese
Cancellation/
prepayment
Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children & Beds
Child policies
Children of all ages are welcome.
Children 3 and above will be charged as adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
Prices for cribs aren't included in the total price. They'll have to be paid for separately during your stay.
The number of cribs allowed depends on the option you choose. Check your selected option for more info.
There are no extra beds available at this property.
All cribs are subject to availability.
No age restriction
There's no age requirement for check-in
Cash is not accepted PHOENIX CHALETS by Hakuba Hotel Group accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
Smoking
Smoking is not allowed.
Quiet hours
Guests need be quiet between 9:00 PM and 8:00 AM.
Pets
Pets are not allowed.
The fine printMust-know information for guests at this property
To use the property's shuttle service, please make a reservation in advance. Contact details can be found on the booking confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform PHOENIX CHALETS by Hakuba Hotel Group of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Quiet hours are between 21:00:00 and 08:00:00.
Guests under the age of 18 can only check in with a parent or official guardian.
License number: 18-30号
FAQs about PHOENIX CHALETS by Hakuba Hotel Group
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You can choose from a number of accommodation options at PHOENIX CHALETS by Hakuba Hotel Group (subject to availability) that can accommodate:
- 4 guests
- 6 guests
- 8 guests
For more detailed info, check the accommodation option(s) breakdown on this page.
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The prices at PHOENIX CHALETS by Hakuba Hotel Group may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.
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You can choose from a number of accommodation options at PHOENIX CHALETS by Hakuba Hotel Group (subject to availability) that have:
- 2 bedrooms
- 3 bedrooms
- 4 bedrooms
For more detailed info, check the accommodation option(s) breakdown on this page.
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PHOENIX CHALETS by Hakuba Hotel Group offers the following activities/services (charges may apply):
- Massage
- Cycling
- Hiking
- Skiing
- Tennis court
- Fishing
- Canoeing
- Public Bath
- Happy hour
- Cooking class
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PHOENIX CHALETS by Hakuba Hotel Group is 1.5 miles from the center of Hakuba. All distances are measured in straight lines. Actual travel distances may vary.
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Yes, PHOENIX CHALETS by Hakuba Hotel Group is popular with guests booking family stays.
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PHOENIX CHALETS by Hakuba Hotel Group has 1 restaurant:
- Mimi's Restaurant & Bar
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Check-in at PHOENIX CHALETS by Hakuba Hotel Group is from 4:00 PM, and check-out is until 10:00 AM.