We had a very spacious room. Both the onsens were great. The Japanese Kaiseki dinner and breakfast were outstanding, and worth the stay. We also had a cabin where our 2 girls stayed, and it was super cute.

Cindy United States of America

Our rooms had a great view of the mountains. The Kaiseki meals were delicious and very memorable. The people who served us our meals were gracious and professional.

Monique United States of America

It was my husband's birthday when we checked in. I had emailed the hotel if there could be any surprise arrangement for my husband. Since I had been very busy the weeks before we travelled to Kobe. I raised my questions bit by bit and day by day to the hotel. The hotel staff was very patience to answer all my questions via booking.com messaging box. The hotel was so kind to upgrade us the room with a better view. I also want to thank the little bit curly but short hair, young foreign gentlemen who served at the check-in counter in the morning of 12 Sep. He is very kind & attentive to address our need when we checked out. The shuttle bus driver, the lady who served our breakfast & dinner and the staff in the lobby, they are so kind & helpful. The room is very clean. For sure, we will stay in this hotel next time when we visit Kobe again.

Chi Hong Kong

The facility is gorgeous, service is fantastic and the food is amazing. Chef Yoshikawa made our stay memorable by preparing THE best meal in my entire life. And the friendly restaurant staff has gone extra mile to accommodate the diet request from my son with special need. Cannot thank them enough for the overall extraordinary experience. Looking forward to come back again.

Ruolei United States of America

Great place to experience onsen up in the mountains. The facilities were excellent.

Siew Malaysia

I had a beautiful big Japanese style room with a balcony overlooking the city and mountains. I got a lovely kaiseki dinner including kobe beef and amazing breakfast served in the room. There was a nice sake choice for the dinner, but also very good wine. I appreciated the free transfer to town. Sraff was very kind, in particular the lady serving dinner and breakfast. The hotel is up on the hill set in nature but very close to town. The bus trip was very easy and comfortable from Osaka station to Arima onsen (1 hour). The town has some nice stores and the atmosphere was great. It was a lovely get away from the big cities.

Judit Switzerland

The lodge was spacious and they have complete amenities for your comfort.

Aries Malaysia

Staff spoke good english, especial the shuttle bus driver. Onsen were good. I booked the dinner package and it was wonderful.

Annie United States of America

The staff are very nice that serve us with the dinner and breakfast. The onsen is great with natural mineral water. There are a few onsen to choose so the onsen are spacious.

Ka Hong Kong

I think we were given a free upgrade, the room is very big and spacious. We love everything in this ryokan especially the onsen. Yukata were provided, even the skincare provided were branded, Kose. Shuttle bus was provided in and out from the ryokan to bus station or train station. Staff were great and the whole environment was serene. A great place to rest and relax and recharge. Awesome stay, great job!!!

Wei Singapore