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Located in Almaty, 1.4 miles from Kok Tobe Mountain, CITY STAY Апарт-Отель Алматы has accommodations with a terrace, free private parking, a restaurant and a bar. This 4-star hotel offers a concierge service. The property provides a 24-hour front desk, airport transportation, room service and free WiFi throughout the property. At the hotel the rooms have air conditioning, a flat-screen TV with satellite channels, a kitchen, a dining area, a safety deposit box and a private bathroom with a shower, free toiletries and a hairdryer. All rooms have an electric tea pot, while some rooms also feature a balcony and others also feature city views. At CITY STAY Апарт-Отель Алматы all rooms come with bed linen and towels. Republic Palace is 1.5 miles from the accommodation, while Central State Museum of the Republic of Kazakhstan is 1.1 miles from the property. The nearest airport is Almaty International Airport, 9.3 miles from CITY STAY Апарт-Отель Алматы.

Couples in particular like the location – they rated it 9.3 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top Location: Highly rated by recent guests (9.0)

Free private parking available at the hotel


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Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
Bedroom :
1 king bed
Living room:
1 sofa bed
Bedroom :
1 king bed
Living room:
1 sofa bed
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Property practices

This property told us they've implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.3
Facilities
9.1
Cleanliness
9.4
Comfort
9.5
Value for money
8.9
Location
9.0
Free WiFi
7.5
High score for Almaty
Select topics to read reviews:

See what guests loved the most:

  • Vk
    Mexico Mexico
    The room in the CITY STAY Apart Hotel Almaty has been booked for my parents, who stayed there around 4 weeks! CITY STAY is a great hotel with exceptional service, extremely helpful and friendly personnel! We would like to personally thank...
  • Donald
    United States of America United States of America
    Rooms were great, staff very helpful, cafe convenient and delishous.
  • Ainur
    Kazakhstan Kazakhstan
    Everything but most of all warm receptionist lady. it did feel like home

Hotel area info

Restaurants
1 Restaurant On Site

  • CITY STAY COFFEE & BAKERY
    • Cuisine
      Local • Asian • European
    • Open for
      Breakfast • Brunch • Lunch • Dinner • High tea
    • Ambience
      Family-friendly • Modern
    • Dietary options
      Halal • Vegetarian • Dairy-free

Amenities of CITY STAY Апарт-Отель Алматы
Great facilities! Review score, 9.1

Most popular amenities
  • Free WiFi
  • Airport shuttle
  • Family rooms
  • Free parking
  • Non-smoking rooms
  • 24-hour front desk
  • Room service
  • Tea/Coffee Maker in All Rooms
  • Bar
  • Breakfast
Bathroom
  • Toilet paper
  • Towels
  • Towels/Sheets (extra fee)
  • Slippers
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Shower
Bedroom
  • Linens
  • Wardrobe or closet
Outdoors
  • Sun deck
  • Balcony
  • Terrace
Kitchen
  • Dining table
  • Stovetop
  • Kitchenware
  • Electric kettle
  • Kitchen
  • Washing machine
  • Microwave
  • Refrigerator
Room Amenities
  • Socket near the bed
  • Sofa bed
  • Drying rack for clothing
  • Fold-up bed
  • Clothes rack
Activities
  • Themed dinners
Living Area
  • Dining area
  • Sofa
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Telephone
  • TV
Food & Drink
  • Coffee house on site
  • Wine/Champagne
    Additional charge
  • Kids' meals
    Additional charge
  • Breakfast in the room
  • Bar
  • Tea/Coffee maker
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is available on site (reservation is not needed).
    Front Desk Services
    • Invoice provided
    • Private check-in/out
    • Concierge
    • Baggage storage
      Additional charge
    • Express check-in/out
    • 24-hour front desk
    Entertainment & Family Services
    • Board games/Puzzles
    Cleaning Services
    • Daily housekeeping
    • Ironing service
    • Dry cleaning
      Additional charge
    Business Facilities
    • Fax/Photocopying
    • Business center
      Additional charge
    • Meeting/Banquet facilities
      Additional charge
    Safety & security
    • Fire extinguishers
    • CCTV outside property
    • CCTV in common areas
    • Smoke alarms
    • Security alarm
    • Key card access
    • 24-hour security
    • Safe
    General
    • Shuttle service
      Additional charge
    • Designated smoking area
    • Air conditioning
    • Smoke-free property
    • Hypoallergenic room available
    • Wake-up service
    • Heating
    • Private entrance
    • Laptop safe
    • Soundproof rooms
    • Elevator
    • Family rooms
    • Ironing facilities
    • Facilities for disabled guests
    • Airport shuttle
      Additional charge
    • Non-smoking rooms
    • Iron
    • Room service
    Accessibility
    • Auditory guidance
    • Lowered sink
    • Raised toilet
    • Wheelchair accessible
    • Upper floors accessible by stairs only
    • Upper floors accessible by elevator
    Spa
    • Full-body massage
    • Hand massage
    • Head massage
    • Couples' massage
    • Foot massage
    • Neck massage
    • Back massage
    • Massage
      Additional charge
    Languages Spoken
    • English
    • Russian

    House rules

    CITY STAY Апарт-Отель Алматы takes special requests – add in the next step!

    Check-in

    From 2:00 PM to 12:00 AM

    Check-out

    From 8:00 AM to 12:00 PM

     

    Cancellation/
    prepayment

    Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

    Children & Beds

    Child policies

    Children of all ages are welcome.

    Children 17 and above will be charged as adults at this property.

    To see correct prices and occupancy info, add the number and ages of children in your group to your search.

    Crib and extra bed policies

    The number of cribs allowed depends on the option you choose. Check your selected option for more info.

    There are no extra beds available at this property.

    All cribs are subject to availability.

    No age restriction

    There's no age requirement for check-in

    Pets

    Pets are not allowed.

    Mastercard Visa UnionPay credit card Cash CITY STAY Апарт-Отель Алматы accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

    The fine print
    Must-know information for guests at this property

    This property does not accommodate bachelor(ette) or similar parties.

    FAQs about CITY STAY Апарт-Отель Алматы

    • Room options at CITY STAY Апарт-Отель Алматы include:

      • Apartment
      • Double
      • Suite

    • CITY STAY Апарт-Отель Алматы has 1 restaurant:

      • CITY STAY COFFEE & BAKERY

    • CITY STAY Апарт-Отель Алматы is 2.2 miles from the center of Almaty. All distances are measured in straight lines. Actual travel distances may vary.

    • Check-in at CITY STAY Апарт-Отель Алматы is from 2:00 PM, and check-out is until 12:00 PM.

    • The prices at CITY STAY Апарт-Отель Алматы may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

    • CITY STAY Апарт-Отель Алматы offers the following activities/services (charges may apply):

      • Massage
      • Head massage
      • Foot massage
      • Full-body massage
      • Back massage
      • Hand massage
      • Couples' massage
      • Neck massage
      • Themed dinners