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Located in Astana, 3.2 km from Expo 2017 Astana, NEOS HOTEL provides accommodation with a fitness centre, free private parking, a garden and a terrace. Each accommodation at the 4-star hotel has city views, and guests can enjoy access to a restaurant and to a bar. The accommodation features a 24-hour front desk, airport transfers, room service and free WiFi throughout the property. The hotel will provide guests with air-conditioned rooms with a desk, a kettle, a minibar, a safety deposit box, a flat-screen TV and a private bathroom with a shower. At NEOS HOTEL every room is equipped with bed linen and towels. A buffet, continental or halal breakfast can be enjoyed at the property. The accommodation offers a sauna. Guests at NEOS HOTEL will be able to enjoy activities in and around Astana, like hiking. Popular points of interest near the hotel include Alau Ice Palace, Saryarka Velodrome and Astana Arena. The nearest airport is Nursultan Nazarbayev International Airport, 11 km from NEOS HOTEL.

Couples particularly like the location — they rated it 9.2 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (9.0)

Breakfast info

Continental, Halal, Buffet

Free private parking available at the hotel


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 large double bed
2 single beds
1 large double bed
Bedroom :
1 large double bed
Living room:
1 sofa bed
1 large double bed
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Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.0
Facilities
9.1
Cleanliness
9.3
Comfort
9.3
Value for money
8.8
Location
9.0
Free WiFi
8.9
High score for Astana
Select topics to read reviews:

See what guests loved the most:

  • Akbota
    Kazakhstan Kazakhstan
    I like the service. Also the breakfast so delicious (like Turkish kahvalti). So clean and the members help me.
  • Sergei
    United Kingdom United Kingdom
    The staff were incredibly welcoming, always ready to assist in any situation. Our room was spotless and well-equipped, meeting all our needs. The ironing and laundry services were reliable. While the breakfast was decent, the restaurant truly...
  • Marco
    Italy Italy
    Great location in between the airport and the city center. Amazing room, friendly staff

Hotel surroundings

Restaurants
1 restaurant on site

  • Ресторан #1
    • Cuisine
      Turkish
    • Open for
      Breakfast • Lunch
    • Ambiance
      Family friendly • Traditional • Modern
    • Dietary options
      Halal • Vegetarian

Facilities of NEOS HOTEL
Great facilities! Review score, 9.1

Most popular facilities
  • Free WiFi
  • Airport shuttle
  • Free parking
  • Family rooms
  • Fitness centre
  • Non-smoking rooms
  • Restaurant
  • Tea/coffee maker in all rooms
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Towels/sheets (extra fee)
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Shower
Bedroom
  • Linen
  • Wardrobe or closet
  • Dressing room
View
  • Inner courtyard view
  • City view
Outdoors
  • Terrace
  • Garden
Kitchen
  • Electric kettle
Room Amenities
  • Socket near the bed
  • Clothes rack
Activities
  • Archery
    Off-site
  • Live sport events (broadcast)
    Additional chargeOff-site
  • Live music/performance
  • Cooking class
    Additional charge
  • Tour or class about local culture
    Additional charge
  • Themed dinner nights
    Additional charge
  • Bike tours
    Additional charge
  • Walking tours
    Additional charge
  • Movie nights
    Additional chargeOff-site
  • Stand-up comedy
    Additional chargeOff-site
  • Pub crawls
    Additional charge
  • Kids' club
  • Bowling
    Additional chargeOff-site
  • Hiking
    Off-site
  • Children's playground
  • Games room
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Telephone
  • TV
  • Pay-per-view channels
Food & Drink
  • Coffee house on site
  • Kid-friendly buffet
  • Kid meals
  • Snack bar
  • Breakfast in the room
  • Bar
  • Minibar
  • Tea/Coffee maker
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is possible on site (reservation is not needed).
  • Accessible parking
Reception services
  • Invoice provided
  • Lockers
  • Private check-in/check-out
  • Concierge service
  • ATM/cash machine on site
  • Luggage storage
  • Express check-in/check-out
  • 24-hour front desk
Entertainment and family services
  • Baby safety gates
  • Indoor play area
Cleaning services
  • Daily housekeeping
  • Ironing service
  • Dry cleaning
  • Laundry
    Additional charge
Business facilities
  • Fax/photocopying
    Additional charge
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Key access
  • 24-hour security
  • Safety deposit box
General
  • Shuttle service
    Additional charge
  • Carbon monoxide detector
  • Hypoallergenic
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Allergy-free room
  • Mosquito net
  • Wake-up service
  • Heating
  • Soundproofing
  • Private entrance
  • Packed lunches
  • Carpeted
  • Soundproof rooms
  • Lift
  • Family rooms
  • Ironing facilities
  • Facilities for disabled guests
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Iron
  • Room service
Accessibility
  • Wheelchair accessible
  • Entire unit wheelchair accessible
  • Upper floors accessible by stairs only
  • Upper floors accessible by elevator
Wellness
  • Fitness/spa locker rooms
  • Personal trainer
  • Fitness classes
  • Fitness
  • Fitness centre
  • Sauna
Languages spoken
  • Mandarin
  • German
  • English
  • Russian
  • Turkish

House rules

NEOS HOTEL takes special requests - add in the next step!

Check-in

From 14:00

Check-out

Until 12:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

No age restriction

There is no age requirement for check-in

Pets

Pets are not allowed.

Maestro Mastercard Visa UnionPay credit card American Express Cash NEOS HOTEL accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

FAQs about NEOS HOTEL

  • NEOS HOTEL offers the following activities / services (charges may apply):

    • Fitness centre
    • Sauna
    • Hiking
    • Children's playground
    • Games room
    • Bowling
    • Kids' club
    • Stand-up comedy
    • Cooking class
    • Personal trainer
    • Fitness
    • Themed dinner nights
    • Live sport events (broadcast)
    • Pub crawls
    • Fitness classes
    • Walking tours
    • Live music/performance
    • Fitness/spa locker rooms
    • Archery
    • Tour or class about local culture
    • Movie nights
    • Bike tours

  • Room options at NEOS HOTEL include:

    • Double
    • Twin
    • Suite

  • The prices at NEOS HOTEL may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Yes, NEOS HOTEL is popular with guests booking family stays.

  • Guests staying at NEOS HOTEL can enjoy a highly-rated breakfast during their stay (guest review score: 7.1).

    Breakfast option(s) include:

    • Continental
    • Halal
    • Buffet

  • NEOS HOTEL has 1 restaurant:

    • Ресторан #1

  • Check-in at NEOS HOTEL is from 14:00, and check-out is until 12:00.

  • NEOS HOTEL is 3.7 miles from the centre of Astana. All distances are measured in straight lines. Actual travel distances may vary.