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This hotel in Almaty features a 24-hour restaurant, free parking and spacious rooms with free Wi-Fi. It is a 10-minute drive from Almaty International Airport and Almaty-Burundai Airport. Guests at the Royal Palace Hotel stay in air-conditioned rooms with flat-screen TVs. The large windows and floral patterns create a bright, elegant atmosphere. A wide range of European meals is served in the Royal Palace’s restaurant. Almaty city centre is 6 km from the Royal Palace. Almaty 1 Train Station is 3 km away.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Free private parking available at the hotel

Loyal customers

There are more repeat guests here than most other properties.


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 large double bed
2 sofa beds
and
1 large double bed
2 single beds
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Guest reviews

Categories:

Staff
8.0
Facilities
7.6
Cleanliness
7.9
Comfort
8.0
Value for money
7.7
Location
7.1
Free WiFi
8.1
Low score for Almaty
Select topics to read reviews:

See what guests loved the most:

  • Michael
    South Korea South Korea
    The room was big and comfortable. The bathroom was large as well and clean and had warm/hot water. The staff were friendly and spoke english well enough. I ate at the restaurant for dinner and the food was really tasty. For the price, it was...
  • Mark
    United Kingdom United Kingdom
    Close to airport comfortable room staff friendly and helpful shuttle to airport there and back was great thank you gir the stay
  • Jan
    Netherlands Netherlands
    Location is very good. Nearby the Almaty Airport. Service very good and very friendly! At the reception they speek English. Airport shuttle available for free, well organized! City centre is nearby with taxi. Rooms are clean and spacious, minibar...

Hotel surroundings

Restaurants
1 restaurant on site

  • Ресторан #1

    No additional info available

Facilities of Royal Palace Hotel

Most popular facilities
  • Free WiFi
  • Airport shuttle (free)
  • Free parking
  • Non-smoking rooms
  • 24-hour front desk
  • Room service
  • Restaurant
  • Bar
  • Breakfast
Bathroom
  • Toilet paper
  • Towels
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Room Amenities
  • Clothes rack
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Telephone
Food & Drink
  • Coffee house on site
  • Wine/champagne
    Additional charge
  • Breakfast in the room
  • Bar
  • Minibar
  • Restaurant
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is possible on site (reservation is not needed).
  • Street parking
Reception services
  • Private check-in/check-out
  • Express check-in/check-out
  • 24-hour front desk
Cleaning services
  • Daily housekeeping
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Fax/photocopying
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Key card access
  • Safety deposit box
General
  • Shuttle service
  • Designated smoking area
  • Heating
  • Carpeted
  • Lift
  • Airport shuttle
  • Non-smoking rooms
  • Air conditioning
  • Room service
Accessibility
  • Upper floors accessible by elevator
Languages spoken
  • English
  • Russian

House rules

Royal Palace Hotel takes special requests - add in the next step!

Check-in

From 14:00

Check-out

Until 12:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Refundable damage deposit

A damage deposit of KZT 15000 is required on arrival. That's about GBP 27. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.

Children and beds

Child policies

Children of any age are welcome.

Children 18 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Cot upon request
Free
3 years
Cot upon request
Free
Extra bed upon request
KZT 8,000 per child, per night
4 - 17 years
Extra bed upon request
KZT 8,000 per child, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

Age restriction

The minimum age for check-in is 18

Pets

Pets are not allowed.

Maestro Mastercard Visa UnionPay credit card Discover American Express Cash Royal Palace Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Need-to-know information for guests at this property

Please inform the hotel of the flight details, if you require a free airport shuttle service.

Children 14 years and younger are kindly asked to present their birth certificate. Guests 18 years and younger are requested to have a notarised power of attorney from one of the parents allowing them the stay at the property.

A damage deposit of KZT 15,000 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.

FAQs about Royal Palace Hotel

  • Check-in at Royal Palace Hotel is from 14:00, and check-out is until 12:00.

  • Royal Palace Hotel offers the following activities / services (charges may apply):

    • Royal Palace Hotel is 3.1 miles from the centre of Almaty. All distances are measured in straight lines. Actual travel distances may vary.

    • Royal Palace Hotel has 1 restaurant:

      • Ресторан #1

    • The prices at Royal Palace Hotel may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

    • Room options at Royal Palace Hotel include:

      • Double
      • Suite
      • Twin