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Get the celebrity treatment with world-class service at The Veil Hotel

Situated in Astana, 3 km from Bayterek Monument, The Veil Hotel features accommodation with a restaurant, free private parking, a bar and a spa and wellness centre. This 5-star hotel offers room service and an ATM. The accommodation offers a 24-hour front desk, airport transfers, a kids' club and free WiFi throughout the property. The hotel will provide guests with air-conditioned rooms with a wardrobe, a coffee machine, a minibar, a safety deposit box, a flat-screen TV and a private bathroom with a shower. The Veil Hotel provides some rooms with city views, and each room is fitted with a kettle. At the accommodation rooms are fitted with bed linen and towels. An à la carte breakfast is available each morning at The Veil Hotel. The hotel offers a range of wellness facilities including a hot tub and a hammam. Expo 2017 Astana is 7.2 km from The Veil Hotel, while Ak Orda Presidential Palace is 2.3 km from the property. The nearest airport is Nursultan Nazarbayev International Airport, 16 km from the accommodation.

Couples particularly like the location — they rated it 9.3 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (9.0)

Breakfast info

Breakfast to go

Free private parking available at the hotel


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
Bedroom :
1 extra-large double bed
Living room:
1 sofa bed
Bedroom :
1 extra-large double bed
Living room:
1 sofa bed
Bedroom 1:
1 extra-large double bed
Bedroom 2:
1 extra-large double bed
Living room:
1 sofa bed
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Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.2
Facilities
9.1
Cleanliness
9.2
Comfort
9.4
Value for money
8.9
Location
9.0
Free WiFi
8.0
High score for Astana
Select topics to read reviews:

See what guests loved the most:

  • Evgeny
    Germany Germany
    one of the best breakfasts in KZ, very nice service, top restaurants in the hotel, very beautiful view from the room, top location near the park and the river
  • Akram
    Austria Austria
    It’s an amazing hotel in terms of design, in a beautiful building. Most unusual I stayed in. Hotel staff are very attentive to guests’ needs (preparing Sahoor meals early morning and delivering to the room). Some decent restaurants on the 2nd...
  • Dana
    Germany Germany
    I always stay here when I come to Astana, super nice hotel and friendly staff.

Hotel surroundings

Restaurants
4 restaurants on site

  • Line Brew Reserve
    • Cuisine
      Steakhouse • European
    • Open for
      Brunch • Lunch • Dinner • High tea
    • Ambiance
      Modern
  • Di Wang
    • Cuisine
      Chinese • Japanese • Asian
    • Open for
      Brunch • Lunch • Dinner • High tea • Cocktail hour
    • Ambiance
      Modern • Romantic
  • Cantinetta Antinori
    • Cuisine
      Italian
    • Ambiance
      Traditional • Modern • Romantic
  • The Veil Cafe
    • Cuisine
      European
    • Open for
      Breakfast • Brunch • Lunch • Dinner • High tea • Cocktail hour
    • Ambiance
      Family friendly • Modern

Facilities of The Veil Hotel
Great facilities! Review score, 9.1

Most popular facilities
  • Free WiFi
  • Airport shuttle
  • Free parking
  • Spa and wellness centre
  • Non-smoking rooms
  • 4 restaurants
  • 24-hour front desk
  • Tea/coffee maker in all rooms
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Shower
Bedroom
  • Linen
  • Wardrobe or closet
Kitchen
  • Dining table
  • Coffee machine
  • Electric kettle
Room Amenities
  • Socket near the bed
  • Clothes rack
Activities
  • Cooking class
    Additional charge
  • Movie nights
  • Pub crawls
    Additional charge
  • Temporary art galleries
  • Kids' club
  • Children's playground
  • Games room
Living Area
  • Dining area
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Telephone
  • TV
Food & Drink
  • Coffee house on site
  • Wine/champagne
    Additional charge
  • Kid meals
    Additional charge
  • Special diet menus (on request)
  • Breakfast in the room
  • Bar
  • Minibar
  • Tea/Coffee maker
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is possible on site (reservation is not needed).
  • Parking garage
Reception services
  • Invoice provided
  • Lockers
  • Private check-in/check-out
  • Concierge service
  • ATM/cash machine on site
  • Luggage storage
  • Express check-in/check-out
  • 24-hour front desk
Entertainment and family services
  • Indoor play area
  • Babysitting/child services
Cleaning services
  • Daily housekeeping
  • Trouser press
    Additional charge
  • Ironing service
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Fax/photocopying
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safety deposit box
General
  • Shuttle service
    Additional charge
  • Carbon monoxide detector
  • Adult only
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Wake-up service
  • Heating
  • Soundproofing
  • Lift
  • Ironing facilities
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Iron
  • Room service
Accessibility
  • Upper floors accessible by stairs only
  • Upper floors accessible by elevator
Wellness
  • Fitness/spa locker rooms
  • Full body massage
  • Hand massage
  • Head massage
  • Foot massage
  • Neck massage
  • Back massage
  • Spa lounge/relaxation area
  • Steam room
  • Spa facilities
  • Hammam
  • Hot tub/Jacuzzi
  • Massage
    Additional charge
  • Spa and wellness centre
  • Sauna
Languages spoken
  • English
  • Russian
  • Turkish

House rules

The Veil Hotel takes special requests - add in the next step!

Check-in

From 14:00

Check-out

Until 12:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

Age restriction

The minimum age for check-in is 18

Pets

Pets are not allowed.

Mastercard Visa American Express Cash The Veil Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

FAQs about The Veil Hotel

  • The Veil Hotel has 4 restaurants:

    • The Veil Cafe
    • Di Wang
    • Line Brew Reserve
    • Cantinetta Antinori

  • Check-in at The Veil Hotel is from 14:00, and check-out is until 12:00.

  • The Veil Hotel offers the following activities / services (charges may apply):

    • Spa and wellness centre
    • Hot tub/Jacuzzi
    • Sauna
    • Massage
    • Hammam
    • Children's playground
    • Games room
    • Kids' club
    • Foot massage
    • Pub crawls
    • Back massage
    • Cooking class
    • Hand massage
    • Fitness/spa locker rooms
    • Steam room
    • Movie nights
    • Head massage
    • Temporary art galleries
    • Neck massage
    • Full body massage
    • Spa facilities
    • Spa lounge/relaxation area

  • Guests staying at The Veil Hotel can enjoy a highly-rated breakfast during their stay (guest review score: 7.9).

    Breakfast option(s) include:

    • À la carte
    • Breakfast to go

  • Room options at The Veil Hotel include:

    • Double
    • Suite

  • The prices at The Veil Hotel may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • The Veil Hotel is 2 miles from the centre of Astana. All distances are measured in straight lines. Actual travel distances may vary.

  • Yes, there is a hot tub. You can find out more about this and the other facilities at The Veil Hotel on this page.