You're eligible for a Genius discount at Alteza Polanco! To save at this property, all you have to do is sign in.

Located in Polanco, one of the most prestigious commercial districts in Mexico City, Alteza Polanco offers fully appointed accommodations with free WiFi access and a meeting room. The functional and equipped suites include a microwave, coffee maker and small fridge. All suites are air conditioned and boast cable TV. The private bathroom provides free toiletries, a hairdryer and a shower. Alteza Polanco also offers a small fitness room with 3 fitness devices, and luggage storage. The friendly staff can help with information about popular sightseeing in the area. Alteza Polanco is just a few steps of large shopping malls, commercial zones and various restaurants. Antara Fashion Hall is 1 km from the property, while Centro Banamex and Plaza Polanco can be reached 10 minutes' drive away. Chapultepec Park and Paseo de la Reforma, where the city’s major museums are located, is 10 minutes’ drive away.

Couples particularly like the location — they rated it 9.4 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (9.3)


Sign in, save money
Sign in, save money
You could save 10% or more at this property when you sign in

Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 large double bed
1 large double bed
1 large double bed
1 large double bed
1 large double bed
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Guest reviews

Categories:

Staff
9.3
Facilities
8.5
Cleanliness
9.0
Comfort
8.9
Value for money
8.2
Location
9.3
Free WiFi
9.1
High score for Mexico City
Select topics to read reviews:

See what guests loved the most:

  • Graciela
    Mexico Mexico
    Todo, el personal súper amable, la localización, que tenga estacionamiento, la cama y almohadas muy cómodas.
  • Mikhail
    United States United States
    Friendly staff, location close to Centro Citibanamex, Good and cheap local restaurant one is block away. Gym upstairs, breakfast is great. All traveler basics needed are in the room.
  • Gisela
    Mexico Mexico
    Excelente la ubicación, el desayuno perfecta relación calidad precio. Muy buena atención de todo el personal.

Hotel surroundings

Restaurants
1 restaurant on site

  • ESTELLE
    • Cuisine
      Mexican
    • Open for
      Breakfast
    • Ambiance
      Traditional

Facilities of Alteza Polanco
Great facilities! Review score, 8.5

Most popular facilities
  • Free WiFi
  • Airport shuttle
  • Fitness centre
  • Family rooms
  • Non-smoking rooms
  • Spa and wellness centre
  • Restaurant
  • 24-hour front desk
  • Room service
  • Breakfast
Bathroom
  • Toilet paper
  • Towels
  • Bath or shower
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
Bedroom
  • Linen
  • Wardrobe or closet
  • Alarm clock
Outdoors
  • Sun terrace
  • Terrace
Room Amenities
  • Socket near the bed
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Telephone
  • TV
Food & Drink
  • Wine/champagne
    Additional charge
  • Special diet menus (on request)
  • Breakfast in the room
  • Restaurant
Internet
WiFi is available in all areas and is free of charge.
Parking
No parking available.
Reception services
  • Private check-in/check-out
  • Concierge service
  • Luggage storage
  • Tour desk
  • 24-hour front desk
Cleaning services
  • Daily housekeeping
  • Trouser press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Fax/photocopying
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Safety deposit box
General
  • Shuttle service
    Additional charge
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Wake-up service
  • Tile/marble floor
  • Private entrance
  • Lift
  • Family rooms
  • Ironing facilities
  • Pants press
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Iron
  • Wake up service/Alarm clock
  • Room service
Accessibility
  • Upper floors accessible by elevator
Wellness
  • Fitness
  • Full body massage
  • Massage
    Additional charge
  • Spa and wellness centre
    Additional charge
  • Fitness centre
Languages spoken
  • English
  • Spanish

Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.

House rules

Alteza Polanco takes special requests - add in the next step!

Check-in

From 15:00

Guests are required to show a photo identification and credit card upon check-in

Check-out

Until 12:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

Children 13 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 1 year
Cot upon request
Free
12+ years
Extra bed upon request
US$20 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

Age restriction

The minimum age for check-in is 18

Pets

Pets are not allowed.

Mastercard Visa American Express Cash Alteza Polanco accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Need-to-know information for guests at this property

Please note the restaurant is open from 7:00 to 22:00 from Monday to Friday and from 07:00 to 20:00 on Saturdays and Sundays.

Property offers continental breakfast from September 1st, 2020- January 10th, 2021.

Please note that for group reservations of more than 5 rooms, different policies and additional supplements may apply.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

FAQs about Alteza Polanco

  • Alteza Polanco has 1 restaurant:

    • ESTELLE

  • Check-in at Alteza Polanco is from 15:00, and check-out is until 12:00.

  • Alteza Polanco offers the following activities / services (charges may apply):

    • Spa and wellness centre
    • Fitness centre
    • Massage
    • Fitness
    • Full body massage

  • Room options at Alteza Polanco include:

    • Quadruple
    • Suite
    • Double

  • The prices at Alteza Polanco may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Alteza Polanco is 5 miles from the centre of Mexico City. All distances are measured in straight lines. Actual travel distances may vary.