• Apartments
  • Kitchen
  • City view
  • Garden
  • Swimming pool
  • BBQ facilities
  • Free WiFi
  • Terrace
  • Balcony
  • Free parking
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Claro de Luna offers accommodations in Playa del Carmen, 1.2 miles from Playa del Carmen Maritime Terminal and 2.1 miles from Church of Guadalupe. This condo hotel features free private parking, full-day security, and free Wifi. On-site staff can arrange a shuttle service. Some accommodations include a terrace and a seating area with flat-screen TV, as well as air conditioning and heating. At the condo hotel, units have a private bathroom. For those times when you'd rather not eat out, you can cook on the barbecue. Sightseeing tours are available in the area. Kids pool is also available at the condo hotel, while guests can also relax in the garden. Popular points of interest near Claro de Luna include Playa del Carmen Beach, Playacar Beach, and ADO International Bus Station. The nearest airport is Cozumel International, 21 miles from the accommodation, and the property offers a paid airport shuttle service.

Couples in particular like the location – they rated it 8.6 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top Location: Highly rated by recent guests (8.7)

Free Private Parking Available On Site

Reliable Info
Guests say the description and photos for this property are very accurate.

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Availability

Select dates to see this property's availability and prices

Accommodation Type
Number of guests
 
Bedroom 1:
1 king bed
Bedroom 2:
2 twin beds
Living room:
1 sofa bed
Bedroom 1:
1 twin bed
and
1 king bed
Bedroom 2:
1 king bed
and
1 sofa bed
Living room:
2 sofa beds
Bedroom 1:
1 king bed
Bedroom 2:
2 twin beds
Bedroom 3:
1 twin bed
and
1 king bed
Bedroom 4:
1 king bed
and
1 sofa bed
Bedroom 5:
1 twin bed
and
1 king bed
Bedroom 6:
1 king bed
Living room:
1 sofa bed
Living room:
2 sofa beds
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Property practices

This property told us they've implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.8
Facilities
9.3
Cleanliness
9.3
Comfort
9.2
Value for money
9.5
Location
8.7
Free WiFi
9.6
High score for Playa del Carmen
Select topics to read reviews:

See what guests loved the most:

  • Maggie
    United Kingdom United Kingdom
    The pool/garden area was so beautiful - such a lovely place to relax first thing in the morning or when we returned after a long day. Sebastien was a brilliant host. He was friendly and helpful and responded really quickly to any questions or...
  • Denise
    United States of America United States of America
    Away from the tourist neighborhoods but very central to great restaurants, parks, and the beach. Nice private garden with pool. Comfy bed. Exceptionally kind host! Sébastien, thank you. Nice restaurant guide and recommendations, much appreciated 🥰
  • Luis
    United States of America United States of America
    Sebastian was very helpful, he provided us with a home-made catalog with a lot of nice restaurants close by an unresponsive. He even invited me to eat birria tacos Saturday morning & washed our clothes for free

Hosted by Christelle Le Barzic

9.8
9.8
Host Review Score
Host Review Score

Christelle Le Barzic
Welcome to Claro De Luna - Condo Hotel, innovative structure with unique design located in the heart of Playa Del Carmen only 20 min walk from the beautiful caribbeans's beaches and only 500m from the best restaurants and local of Quinta Avenida. At Claro De Luna we practice the philosophy of natural simplicity and creative spaces that reflect the warmth that inspires us in serving you. Exceptional attention to details and the changes are continuous so that our guests find something different when they decide to return. If you're looking for an oasis of peace where you can spend a pleasant and relaxing holiday then Claro De Luna is just for you. You will enjoy 4 types of apartment for all needs and each with a special touch. We care about the privacy of our customers, that's why the apartments are equipped with private bathroom.
Languages spoken: Spanish,French

Area info

Amenities of Claro de Luna
Great facilities! Review score, 9.3

Most popular amenities
  • 2 swimming pools
  • Free WiFi
  • Free parking
  • Airport shuttle
  • Family rooms
  • Non-smoking rooms
  • BBQ facilities
  • Water park
  • Air conditioning
  • Garden
Parking
Free private parking is available on site (reservation is needed).
  • Parking garage
Internet
WiFi is available in all areas and is free of charge.
Bathroom
  • Bathtub or shower
  • Private Bathroom
Outdoors
  • Picnic area
  • Outdoor furniture
  • BBQ facilities
  • Garden
2 swimming pools
Pool 1 – outdoor
  • Open all year
  • All ages welcome
  • Shallow end
  • Pool/Beach towels
  • Beach chairs/Loungers
Pool 2 – outdoor
  • Open all year
  • All ages welcome
  • Shallow end
  • Pool/Beach towels
  • Beach chairs/Loungers
Spa
  • Kids' pool
  • Beach chairs/Loungers
Activities
  • Water park
    Additional chargeOff-site
  • Snorkeling
    Additional chargeOff-site
  • Diving
    Additional chargeOff-site
  • Fishing
    Additional chargeOff-site
  • Golf course (within 2 miles)
    Additional charge
Transportation
  • Shuttle service
    Additional charge
  • Airport shuttle
    Additional charge
Front Desk Services
  • Private check-in/out
  • Baggage storage
    Additional charge
  • Tour desk
Entertainment & Family Services
  • Strollers
Business Facilities
  • Fax/Photocopying
Miscellaneous
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Family rooms
  • Non-smoking rooms
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Key access
  • 24-hour security
  • Safe
Languages Spoken
  • Spanish
  • French

House rules

Claro de Luna takes special requests – add in the next step!

Check-in

From 3:00 PM to 11:30 PM

Guests are required to show a photo ID and credit card at check-in

You need to let the property know what time you'll be arriving in advance.

Check-out

From 8:00 AM to 10:30 AM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 13 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 3 years
Crib upon request
Free
4 years old
Crib upon request
Free
Extra bed upon request
Free
5+ years
Extra bed upon request
Free

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

No age restriction

There's no age requirement for check-in

Maestro Mastercard Visa Discover JCB Diners Club American Express Cash Claro de Luna accepts these cards and reserves the right to temporarily hold an amount prior to arrival.


Smoking

Smoking is not allowed.

Parties

Parties/events are not allowed

Quiet hours

Guests need be quiet between 10:00 PM and 10:00 AM.

Pets

Pets are not allowed.

The fine print
Must-know information for guests at this property

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Claro de Luna of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

This property does not accommodate bachelor(ette) or similar parties.

Quiet hours are between 22:00:00 and 10:00:00.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

As a result of the coronavirus (COVID-19), this property has temporarily suspended its shuttle services.

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to the coronavirus (COVID-19), this property has reduced reception and service hours.

FAQs about Claro de Luna

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • Check-in at Claro de Luna is from 3:00 PM, and check-out is until 10:30 AM.

  • Yes, there are options at this property that have a terrace. You can find out more about this and the other facilities at Claro de Luna on this page.

  • Claro de Luna is 0.7 miles from the center of Playa del Carmen. All distances are measured in straight lines. Actual travel distances may vary.

  • You can choose from a number of accommodation options at Claro de Luna (subject to availability) that can accommodate:

    • 14 guests
    • 2 guests
    • 4 guests
    • 5 guests

    For more detailed info, check the accommodation option(s) breakdown on this page.

  • Claro de Luna offers the following activities/services (charges may apply):

    • Snorkeling
    • Diving
    • Fishing
    • Golf course (within 2 miles)
    • Water park
    • Swimming pool

  • The prices at Claro de Luna may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Yes, Claro de Luna is popular with guests booking family stays.

  • Yes, there are options at this property that have a balcony. You can find out more about this and the other facilities at Claro de Luna on this page.

  • Yes, there's a private pool. You can find out more about this and the other facilities at Claro de Luna on this page.

  • You can choose from a number of accommodation options at Claro de Luna (subject to availability) that have:

    • 1 bedroom
    • 2 bedrooms
    • 6 bedrooms

    For more detailed info, check the accommodation option(s) breakdown on this page.

  • The nearest beach is 0.7 miles from Claro de Luna. All distances are measured in straight lines. Actual travel distances may vary.