• Sea view
  • Swimming Pool
  • Free WiFi
  • Balcony
  • Bath
  • Air conditioning
  • 24-hour front desk
  • Non-smoking rooms
  • Safety deposit box
  • Luggage storage

Experience world-class service at Cozumel Palace-All Inclusive

This all-inclusive resort boasts an exceptional oceanfront location, complete with an endless number of family-friendly activities as well as relaxing spa treatments, and is only moments from popular area sites. Start the day with a delicious meal from one of Cozumel Palace's 4 on-site restaurants, or enjoy an energising workout in the state-of-the-art fitness centre. Spend the afternoon by one of the resort's swimming pools, or take advantage of daily organised activities. Relax in the evening with a cocktail from one of several bars, attend the resort's theme parties or enjoy spacious guestrooms featuring double spa baths. Only a short distance from Cozumel Palace, discover one of the world's largest coral reefs, Palancar Reef. Plan a deep-sea fishing trip or learn to snorkelling or dive. On-site car hire services as well as a travel agency also make exploring the surrounding area easy. Guests have free access to the Cozumel Palace's sister hotels in Cancún. Except Le Blanc.

Couples particularly like the location — they rated it 9.0 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Palace Resorts
Hotel chain/brand

Property highlights

Top location: Highly rated by recent guests (8.9)

Activities:

Fitness centre

Games room

Spa and wellness centre


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
Bedroom 1:
2 double beds
Bedroom 2:
1 extra-large double bed
Bedroom 1:
2 double beds
Bedroom 2:
1 extra-large double bed
Living room:
1 sofa bed
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Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.1
Facilities
8.3
Cleanliness
8.8
Comfort
8.9
Value for money
8.0
Location
8.9
Free WiFi
9.2
Select topics to read reviews:

See what guests loved the most:

  • Malalatiana
    United Kingdom United Kingdom
    Room was big and spacious. The snack and coffee place in the lobby that serves amazing cakes, crepes, ice cream until 11pm! Staff were attentive and effective. Special thank you to Hanna from the restaurant and to Joel at reception for his great...
  • Joshua
    United Kingdom United Kingdom
    Amazing setting, Crystal clear water, super friendly staff and incredible dining experiences as well as night time entertainment and scuba dive centre!! All you could need and more!
  • Karsten
    Germany Germany
    The main asset of this resort are the people. The service provided was outstanding. Everybody is very attentive, friedly and handsome. The food was very good an the buttets for breakfast is awesome. Dinner in the restauraunts also exceeded our...

Property surroundings

Restaurants
5 restaurants on site

  • TURQUESA
    • Cuisine
      Italian • International
    • Open for
      Breakfast • Lunch
    • Dietary options
      Vegetarian • Vegan • Gluten-free • Dairy-free
  • BUGAMBILIAS
    • Cuisine
      Mexican
    • Open for
      Dinner
  • MOMO
    • Cuisine
      Asian
    • Open for
      Dinner
  • FLAMINGLOS SNACK BAR
    • Open for
      Dinner • Cocktail hour
  • LOBBY BAR
    • Open for
      Brunch • Cocktail hour

Resort facilities of Cozumel Palace-All Inclusive
Great facilities! Review score, 8.3

Most popular facilities
  • 2 swimming pools
  • Beachfront
  • Free WiFi
  • Family rooms
  • Airport shuttle
  • Non-smoking rooms
  • Tea/coffee maker in all rooms
  • Bar
  • Private beach area
  • Breakfast
Bathroom
  • Toilet paper
  • Towels
  • Bath or shower
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Bath
  • Shower
Bedroom
  • Linen
  • Alarm clock
Outdoors
  • Beachfront
  • Private beach area
  • Balcony
Kitchen
  • Coffee machine
Room Amenities
  • Drying rack for clothing
Activities
  • Beach
  • Kids' club
  • Entertainment staff
  • Snorkelling
    Additional charge
  • Diving
    Additional charge
  • Table tennis
  • Children's playground
  • Games room
  • Hot tub
Living Area
  • Seating Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Telephone
  • TV
Food & Drink
  • Fruits
  • Wine/champagne
  • Snack bar
  • Breakfast in the room
  • Bar
  • Minibar
  • Tea/Coffee maker
Internet
WiFi is available in all areas and is free of charge.
Parking
No parking available.
Reception services
  • Concierge service
  • ATM/cash machine on site
  • Luggage storage
  • Tour desk
  • Currency exchange
  • 24-hour front desk
Entertainment and family services
  • Babysitting/child services
    Additional charge
Cleaning services
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Fax/photocopying
    Additional charge
  • Business centre
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • 24-hour security
  • Safety deposit box
General
  • Shuttle service
    Additional charge
  • Air conditioning
  • Wake-up service
  • Tile/marble floor
  • Heating
  • Soundproofing
  • Car hire
  • Lift
  • Family rooms
  • Barber/beauty shop
  • Facilities for disabled guests
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Iron
  • Wake up service/Alarm clock
  • Room service
2 swimming pools
Pool 1 - outdoorFree!
  • Open all year
  • All ages welcome
  • Pool/beach towels
  • Sun loungers or beach chairs
  • Sun umbrellas
Pool 2 - indoorFree!
  • Open all year
  • All ages welcome
  • Infinity pool
  • Pool/beach towels
  • Pool bar
  • Sun loungers or beach chairs
  • Sun umbrellas
Wellness
  • Sun loungers or beach chairs
  • Public Bath
  • Open-air bath
  • Hot tub/Jacuzzi
  • Massage
    Additional charge
  • Spa and wellness centre
    Additional charge
  • Fitness centre
Languages spoken
  • English
  • Spanish

House rules

Cozumel Palace-All Inclusive takes special requests - add in the next step!

Check-in

From 15:00

Guests are required to show a photo identification and credit card upon check-in

Check-out

Until 12:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children older than 17 years are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

Age restriction

No age restriction for check-in. (Only children 17 and older are allowed)

Pets

Pets are not allowed.

Mastercard Visa American Express Cash Cozumel Palace-All Inclusive accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Need-to-know information for guests at this property

If a deposit cannot be charged to a guest's credit card, the property will call the guest directly to confirm the credit card information.

Kids from 0 - 11 years old stay free when using existing beds. Extra beds are subject to availability and have an extra cost.

Please note that the "Lounge and relaxation area" spa package has an additional charge as does the "Beauty services" package which separately includes the following services: facial treatment, makeup service, hair treatment, manicure, pedicure, haircut, hair coloring, hairstyling, body treatment, body scrub, body wrap.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

FAQs about Cozumel Palace-All Inclusive

  • Room options at Cozumel Palace-All Inclusive include:

    • Suite
    • Double

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • Yes, there is a hot tub. You can find out more about this and the other facilities at Cozumel Palace-All Inclusive on this page.

  • Cozumel Palace-All Inclusive is 0.9 miles from the centre of Cozumel. All distances are measured in straight lines. Actual travel distances may vary.

  • Check-in at Cozumel Palace-All Inclusive is from 15:00, and check-out is until 12:00.

  • Cozumel Palace-All Inclusive has 5 restaurants:

    • TURQUESA
    • BUGAMBILIAS
    • LOBBY BAR
    • FLAMINGLOS SNACK BAR
    • MOMO

  • Cozumel Palace-All Inclusive offers the following activities / services (charges may apply):

    • Spa and wellness centre
    • Hot tub/Jacuzzi
    • Fitness centre
    • Massage
    • Children's playground
    • Games room
    • Snorkelling
    • Diving
    • Table tennis
    • Kids' club
    • Beachfront
    • Entertainment staff
    • Open-air bath
    • Swimming Pool
    • Private beach area
    • Public Bath
    • Beach

  • The prices at Cozumel Palace-All Inclusive may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Yes, Cozumel Palace-All Inclusive is popular with guests booking family stays.