• Free WiFi
  • Balcony
  • Free parking
  • Bath
  • Air conditioning
  • 24-hour front desk
  • Key card access
  • Daily housekeeping
  • Non-smoking rooms
  • Safety deposit box

Set less than 1 km from Toluca’s centre, Crowne Plaza Toluca - Lancaster offers spacious rooms with free Wi-Fi. This modern hotel features a spa and a restaurant. Each stylish, air-conditioned room at Crowne Plaza Toluca - Lancaster has a flat-screen TV and a coffee maker. The private bathroom includes a hairdryer. Guests can enjoy a range of Mexican cuisine in the Plaza Toluca’s restaurant. The hotel spa includes a sauna, and offers treatments including massage, facials and pedicures. There is also a gym on site. Toluca Cathedral and the surrounding old town can be reached in 10 minutes by car. There is easy access to the 15 Motorway, and Mexico City and its airport can be reached in less than an hour by car.

Couples particularly like the location — they rated it 9.1 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Crowne Plaza Hotels & Resorts
Hotel chain/brand
Crowne Plaza Hotels & Resorts

Property highlights

Top location: Highly rated by recent guests (9.1)

Breakfast info

Continental, Buffet

Free private parking available at the hotel

Loyal customers

There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
or
2 double beds
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
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Guest reviews

Categories:

Staff
9.2
Facilities
8.9
Cleanliness
9.3
Comfort
9.3
Value for money
8.5
Location
9.1
Free WiFi
8.6
High score for Toluca
Select topics to read reviews:

See what guests loved the most:

  • S
    Sergio
    Mexico Mexico
    Breakfast bufet is expensive, options are poor, basically I paid just a couple of eggs, cafe and fruit
  • Garcia
    United States United States
    Pro - Easy to go to Mexico City Con - Noisy outside of the hotel
  • Carlos
    Mexico Mexico
    El espacio de la suite. La tina de hidromasaje. La comodidad de la cama.

Hotel surroundings

Restaurants
1 restaurant on site

  • Antibes
    • Cuisine
      Mexican • International
    • Open for
      Breakfast • Brunch • Lunch • Dinner • High tea • Cocktail hour
    • Ambiance
      Traditional
    • Dietary options
      Vegetarian • Vegan • Gluten-free

Facilities of Crowne Plaza Toluca - Lancaster, an IHG Hotel
Great facilities! Review score, 8.9

Most popular facilities
  • Free WiFi
  • Free parking
  • Fitness centre
  • Spa and wellness centre
  • Facilities for disabled guests
  • Restaurant
  • Room service
  • Non-smoking rooms
  • Bar
Bathroom
  • Toilet paper
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Wardrobe or closet
  • Alarm clock
Outdoors
  • Terrace
Kitchen
  • Coffee machine
Room Amenities
  • Socket near the bed
  • Clothes rack
Activities
  • Billiards
  • Games room
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Radio
  • Telephone
  • TV
Food & Drink
  • Fruits
    Additional charge
  • Wine/champagne
    Additional charge
  • Kid meals
    Additional charge
  • Special diet menus (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is possible on site (reservation is not needed).
  • Valet parking
  • Parking garage
  • Accessible parking
Reception services
  • Concierge service
  • ATM/cash machine on site
  • Luggage storage
  • Tour desk
  • Currency exchange
  • 24-hour front desk
Cleaning services
  • Daily housekeeping
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Fax/photocopying
    Additional charge
  • Business centre
    Additional charge
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Key access
  • 24-hour security
  • Safety deposit box
General
  • Shuttle service
    Additional charge
  • Grocery deliveries
    Additional charge
  • Vending machine (drinks)
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Packed lunches
  • Soundproof rooms
  • Lift
  • Heating
  • Family rooms
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
  • Room service
Accessibility
  • Auditory guidance
  • Emergency cord in bathroom
  • Lower bathroom sink
  • Higher level toilet
  • Toilet with grab rails
  • Wheelchair accessible
Wellness
  • Spa/wellness packages
  • Spa lounge/relaxation area
  • Steam room
  • Spa facilities
  • Light therapy
  • Body treatments
  • Facial treatments
  • Beauty Services
  • Hot tub/Jacuzzi
  • Massage
    Additional charge
  • Spa and wellness centre
    Additional charge
  • Fitness centre
  • Sauna
    Additional charge
Languages spoken
  • English
  • Spanish

Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.

House rules

Crowne Plaza Toluca - Lancaster, an IHG Hotel takes special requests - add in the next step!

Check-in

From 15:00 to 23:00

Guests are required to show a photo identification and credit card upon check-in

Check-out

Until 12:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

Children 11 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

Age restriction

The minimum age for check-in is 18

Pets

Pets are not allowed.

Groups

When booking more than 6 rooms, different policies and additional supplements may apply.

Mastercard Visa American Express Cash is not accepted Crowne Plaza Toluca - Lancaster, an IHG Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Need-to-know information for guests at this property

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

FAQs about Crowne Plaza Toluca - Lancaster, an IHG Hotel

  • Crowne Plaza Toluca - Lancaster, an IHG Hotel has 1 restaurant:

    • Antibes

  • Yes, there is a hot tub. You can find out more about this and the other facilities at Crowne Plaza Toluca - Lancaster, an IHG Hotel on this page.

  • Yes, Crowne Plaza Toluca - Lancaster, an IHG Hotel is popular with guests booking family stays.

  • Check-in at Crowne Plaza Toluca - Lancaster, an IHG Hotel is from 15:00, and check-out is until 12:00.

  • Guests staying at Crowne Plaza Toluca - Lancaster, an IHG Hotel can enjoy a highly-rated breakfast during their stay (guest review score: 8.0).

    Breakfast option(s) include:

    • Continental
    • Buffet

  • Crowne Plaza Toluca - Lancaster, an IHG Hotel offers the following activities / services (charges may apply):

    • Spa and wellness centre
    • Hot tub/Jacuzzi
    • Fitness centre
    • Sauna
    • Massage
    • Billiards
    • Games room
    • Facial treatments
    • Beauty Services
    • Steam room
    • Light therapy
    • Spa/wellness packages
    • Body treatments
    • Spa lounge/relaxation area
    • Spa facilities

  • The prices at Crowne Plaza Toluca - Lancaster, an IHG Hotel may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Crowne Plaza Toluca - Lancaster, an IHG Hotel is 5 miles from the centre of Toluca. All distances are measured in straight lines. Actual travel distances may vary.

  • Room options at Crowne Plaza Toluca - Lancaster, an IHG Hotel include:

    • Twin/Double
    • Suite
    • Double
    • Family