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Hotel Caracol Puerto Morelos is located in Puerto Morelos, within a 4-minute walk of Playa Puerto Morelos and 18 miles of Cancun Underwater Museum. With a terrace, the 3-star hotel has air-conditioned rooms with free WiFi, each with a private bathroom. The hotel has family rooms. The rooms in the hotel are equipped with a flat-screen TV. At Hotel Caracol Puerto Morelos rooms contain bed linen and towels. Speaking English and Spanish, staff will be happy to provide guests with practical advice on the area at the reception. ADO International Bus Station is 22 miles from the accommodation, while Playa del Carmen Maritime Terminal is 23 miles from the property. The nearest airport is Cancún International Airport, 16 miles from Hotel Caracol Puerto Morelos.

Couples in particular like the location – they rated it 9.1 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top Location: Highly rated by recent guests (8.9)


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Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
2 full beds
Bedroom 1:
1 king bed
Bedroom 2:
2 full beds
1 twin bed
and
2 full beds
1 full bed
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Property practices

This property told us they've implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
8.6
Facilities
7.6
Cleanliness
8.3
Comfort
8.2
Value for money
7.8
Location
8.9
Free WiFi
7.8
Select topics to read reviews:

See what guests loved the most:

  • Dan
    United States of America United States of America
    Location is excellent. Rooms are spartan but more than adequate. Bathroom is compact. Shower is hot with excellent water pressure. Beds a little on the firm side but we found them comfortable. Overall we had a very pleasant stay.
  • Bridgette
    Canada Canada
    The hotel was centrally located and close to many great restaurants! It was good value for what we paid , clean and attentive staff ! The roof top was a great addition with 2 loungers and table and chairs ! Pretty of hot water in the shower and...
  • Kevin
    Canada Canada
    Rooftop everything is close…store,restaurants,party street in back of hotel

Hotel area info

Amenities of Hotel Caracol Puerto Morelos

Most popular amenities
  • Free WiFi
  • Family rooms
  • Non-smoking rooms
Bathroom
  • Toilet paper
  • Towels
  • Private Bathroom
Bedroom
  • Linens
Outdoors
  • Outdoor furniture
  • Terrace
Media & Technology
  • Flat-screen TV
  • TV
  • Pay-per-view channels
Internet
WiFi is available in public areas and is free of charge.
Parking
No parking available.
Services
  • Daily housekeeping
  • Tour desk
  • 24-hour front desk
Front Desk Services
  • Invoice provided
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Key access
General
  • Air conditioning
  • Smoke-free property
  • Mosquito net
  • Private entrance
  • Family rooms
  • Non-smoking rooms
Languages Spoken
  • English
  • Spanish

House rules

Hotel Caracol Puerto Morelos takes special requests – add in the next step!

Check-in

From 3:00 PM to 4:00 PM

Check-out

From 9:00 AM to 11:30 AM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 3 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

Age restriction

The minimum age for check-in is 18

Pets

Pets are not allowed.

Mastercard Visa American Express Cash Hotel Caracol Puerto Morelos accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Must-know information for guests at this property

Please inform Hotel Caracol Puerto Morelos of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

FAQs about Hotel Caracol Puerto Morelos

  • Check-in at Hotel Caracol Puerto Morelos is from 3:00 PM, and check-out is until 11:30 AM.

  • Hotel Caracol Puerto Morelos is 1,300 feet from the center of Puerto Morelos. All distances are measured in straight lines. Actual travel distances may vary.

  • Hotel Caracol Puerto Morelos offers the following activities/services (charges may apply):

    • The prices at Hotel Caracol Puerto Morelos may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

    • Room options at Hotel Caracol Puerto Morelos include:

      • Twin
      • Double
      • Apartment
      • Studio

    • The nearest beach is 1,650 feet from Hotel Caracol Puerto Morelos. All distances are measured in straight lines. Actual travel distances may vary.