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Ideally situated in Puebla, Hotel Isabel features air-conditioned rooms, a fitness centre, free WiFi and a garden. Among the various facilities are a shared lounge, a terrace, as well as a bar. The accommodation provides room service, a 24-hour front desk and currency exchange for guests. At the hotel, the rooms include a wardrobe, a flat-screen TV, a private bathroom, bed linen and towels. All rooms have a safety deposit box. You can play table tennis at this 4-star hotel. Popular points of interest near Hotel Isabel include Biblioteca Palafoxiana, Puebla Convention Centre and Amparo Museum. The nearest airport is Hermanos Serdán International Airport, 23 km from the accommodation.

Couples particularly like the location — they rated it 9.6 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Situated in the real heart of Puebla, this hotel has an excellent location score of 9.6


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 double bed
2 double beds
2 double beds
1 extra-large double bed
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Guest reviews

Categories:

Staff
8.7
Facilities
8.7
Cleanliness
8.9
Comfort
8.8
Value for money
8.9
Location
9.6
Free WiFi
8.1
Select topics to read reviews:

See what guests loved the most:

  • Keyko
    Belgium Belgium
    Great location, near Puebla’s main square. Very gentle staff. Clean and confortable rooms. I will definitely stay there again if I go back to Puebla :)
  • Mette
    Denmark Denmark
    Ideal location steps from the main square and cathedral If you get a good deal very good value for money ( it was almost cheaper than hostel when I stayed). Clean and big room with good air con.
  • Stephanie
    Vietnam Vietnam
    Amazing doorman and receptionist. I would definitely come back. Super quiet and well located. Not free water though, some free coffee would be nice.

Hotel surroundings

Facilities of Hotel Isabel
Great facilities! Review score, 8.7

Most popular facilities
  • Free WiFi
  • Family rooms
  • Fitness centre
  • 24-hour front desk
  • Non-smoking rooms
  • Room service
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Towels/sheets (extra fee)
  • Additional toilet
  • Bath or shower
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Linen
  • Wardrobe or closet
View
  • Inner courtyard view
Outdoors
  • Outdoor furniture
  • Sun terrace
  • Patio
  • Terrace
  • Garden
Room Amenities
  • Socket near the bed
Activities
  • Table tennis
  • Games room
Media & Technology
  • Flat-screen TV
  • Satellite channels
  • Telephone
  • TV
Food & Drink
  • Snack bar
  • Bar
Internet
WiFi is available in all areas and is free of charge.
Parking
No parking available.
Reception services
  • Private check-in/check-out
  • Luggage storage
  • Tour desk
  • Currency exchange
  • 24-hour front desk
Entertainment and family services
  • Indoor play area
  • Board games/puzzles
Cleaning services
  • Daily housekeeping
  • Trouser press
Business facilities
  • Business centre
    Additional charge
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Key card access
  • 24-hour security
  • Safety deposit box
General
  • Shared lounge/TV area
  • Designated smoking area
  • Non-smoking throughout
  • Wake-up service
  • Tile/marble floor
  • Lift
  • Family rooms
  • Pants press
  • Non-smoking rooms
  • Iron
  • Air conditioning
  • Room service
Accessibility
  • Upper floors accessible by stairs only
  • Upper floors accessible by elevator
Wellness
  • Fitness
  • Public Bath
  • Fitness centre
Languages spoken
  • English
  • Spanish

Property practice

This property has told us they implemented a practice in one of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.

House rules

Hotel Isabel takes special requests - add in the next step!

Check-in

From 15:00 to 18:00

Guests are required to show a photo identification and credit card upon check-in

Check-out

From 12:00 to 13:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

Age restriction

The minimum age for check-in is 18

Pets

Pets are not allowed.

Mastercard Visa Cash Hotel Isabel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Need-to-know information for guests at this property

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Hotel Isabel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Spa and gym facilities at this property are unavailable due to Coronavirus (COVID-19).

FAQs about Hotel Isabel

  • Room options at Hotel Isabel include:

    • Double
    • Twin

  • Hotel Isabel is 200 yards from the centre of Puebla. All distances are measured in straight lines. Actual travel distances may vary.

  • Hotel Isabel offers the following activities / services (charges may apply):

    • Fitness centre
    • Games room
    • Table tennis
    • Fitness
    • Public Bath

  • Yes, Hotel Isabel is popular with guests booking family stays.

  • The prices at Hotel Isabel may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Check-in at Hotel Isabel is from 15:00, and check-out is until 13:00.