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Providing an ideal beachfront location in the center of Ixtapa's hotel district, this hotel offers on-site dining options along with comfortable accommodations and friendly, multi-lingual services. The Krystal Ixtapa provides everything needed for a relaxing and enjoyable stay, including an on-site gift shop, activities for kids and indoor and outdoor swimming pools. Guests can also dine at one of the hotel's several on-site restaurants or relaxing with a cocktail from one of the bars. Guests at the Krystal Ixtapa can easily discover a variety of recreational activities only moments away. Deep-sea fishing, golfing, shopping, swimming and sailing are all available nearby.

Couples particularly like the location — they rated it 8.8 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (8.8)

Breakfast info

Buffet

FREE private parking!


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
or
2 double beds
2 double beds
or
1 extra-large double bed
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Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
7.9
Facilities
7.2
Cleanliness
7.8
Comfort
7.8
Value for money
7.1
Location
8.8
Free WiFi
7.2
Low score for Ixtapa
Select topics to read reviews:

See what guests loved the most:

  • Lorenzo
    Canada Canada
    Location was excellent. Staff was excellent and service was terrific. Beach access was excellent.
  • Damaris
    Canada Canada
    The food was fantastic. Real mexican food and tasty. My kids loved playing in the ocean with the waves more than Cancun because the water was clean and no rocks to step on. We even went for a run barefoot early in the morning. The sand felt great...
  • María
    Belgium Belgium
    The location was great, the hotel very nice, the food very good (mostly Mexican in the mornings and afternoons, and some international cuisine as theme dinners at night), and the pool pleasantly warm and not cold at all. As a Mexican myself, I can...

Hotel surroundings

Restaurants
5 restaurants on site

  • Bogart's
    • Cuisine
      International
    • Open for
      Dinner
    • Ambiance
      Family friendly
  • Cinque Terre
    • Cuisine
      Italian
    • Open for
      Dinner
    • Ambiance
      Family friendly
  • Aquamarina Café
    • Cuisine
      Local
    • Open for
      Breakfast • Dinner
  • Las Velas
    • Cuisine
      Local
    • Open for
      Lunch • Dinner
    • Ambiance
      Family friendly
  • Paseo por México
    • Cuisine
      Mexican
    • Open for
      Dinner
    • Ambiance
      Family friendly

Facilities of Krystal Ixtapa

Most popular facilities
  • 2 swimming pools
  • Beachfront
  • Free WiFi
  • Free parking
  • Fitness centre
  • Spa and wellness centre
  • 5 restaurants
  • Bar
  • Private beach area
  • Breakfast
Bathroom
  • Toilet paper
  • Towels
  • Private bathroom
  • Free toiletries
  • Hairdryer
  • Shower
View
  • View
Outdoors
  • Beachfront
  • Private beach area
  • Balcony
  • Garden
Activities
  • Bicycle rental
  • Bike tours
  • Beach
  • Water park
  • Evening entertainment
  • Kids' club
  • Nightclub/DJ
    Additional charge
  • Entertainment staff
  • Karaoke
  • Billiards
  • Children's playground
  • Games room
  • Golf course (within 3 km)
    Additional charge
Media & Technology
  • Cable channels
  • Telephone
  • TV
Food & Drink
  • Coffee house on site
  • Wine/champagne
    Additional charge
  • Kid meals
  • Snack bar
  • Bar
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is possible at a location nearby (reservation is not needed).
  • Parking garage
Services
  • Concierge service
  • Luggage storage
  • Tour desk
  • Babysitting/child services
    Additional charge
  • 24-hour front desk
  • Meeting/banquet facilities
    Additional charge
  • Room service
Reception services
  • Invoice provided
Entertainment and family services
  • Kids' outdoor play equipment
Safety & security
  • Fire extinguishers
  • CCTV in common areas
  • Smoke alarms
  • Key card access
  • 24-hour security
  • Safety deposit box
General
  • Minimarket on site
  • Air conditioning
  • Non-smoking throughout
  • Lift
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
2 swimming pools
Pool 1 - outdoorFree!
  • Open all year
  • Water slide
  • Pool/beach towels
  • Sun loungers or beach chairs
Pool 2 - outdoor (kids)Free!
  • Suitable for kids
Wellness
  • Kids' pool
  • Fitness
  • Spa facilities
  • Sun umbrellas
  • Sun loungers or beach chairs
  • Water slide
  • Massage
    Additional charge
  • Spa and wellness centre
    Additional charge
  • Fitness centre
Languages spoken
  • English
  • Spanish

House rules

Krystal Ixtapa takes special requests - add in the next step!

Check-in

From 16:00

Guests are required to show a photo identification and credit card upon check-in

Check-out

Until 12:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

Age restriction

The minimum age for check-in is 18

Pets

Pets are not allowed.

Groups

When booking more than 5 rooms, different policies and additional supplements may apply.

Mastercard Visa American Express Cash Krystal Ixtapa accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Need-to-know information for guests at this property

The property has the Stay Safe & Clean Sanitary Certification.

Reservations above 5 rooms will apply a policy group, property will be in contact with you in order to deliver terms and conditions.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

FAQs about Krystal Ixtapa

  • Room options at Krystal Ixtapa include:

    • Double

  • Check-in at Krystal Ixtapa is from 16:00, and check-out is until 12:00.

  • Krystal Ixtapa offers the following activities / services (charges may apply):

    • Spa and wellness centre
    • Fitness centre
    • Massage
    • Children's playground
    • Billiards
    • Games room
    • Karaoke
    • Golf course (within 3 km)
    • Evening entertainment
    • Kids' club
    • Water park
    • Beachfront
    • Entertainment staff
    • Beach
    • Spa facilities
    • Bike tours
    • Nightclub/DJ
    • Swimming Pool
    • Bicycle rental
    • Fitness
    • Private beach area

  • The prices at Krystal Ixtapa may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Krystal Ixtapa has 5 restaurants:

    • Cinque Terre
    • Paseo por México
    • Bogart's
    • Aquamarina Café
    • Las Velas

  • The nearest beach is just 200 yards from Krystal Ixtapa. All distances are measured in straight lines. Actual travel distances may vary.

  • Yes, Krystal Ixtapa is popular with guests booking family stays.

  • Krystal Ixtapa is 650 yards from the centre of Ixtapa. All distances are measured in straight lines. Actual travel distances may vary.

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • Guests staying at Krystal Ixtapa can enjoy a highly-rated breakfast during their stay (guest review score: 6.1).

    Breakfast option(s) include:

    • Buffet