• Sea view
  • Swimming Pool
  • Free WiFi
  • Balcony
  • Free parking
  • Air conditioning
  • Private bathroom
  • 24-hour front desk
  • Daily housekeeping
  • Non-smoking rooms

Experience world-class service at Playacar Palace - All Inclusive

Situated in Playa del Carmen's Hotel Zone, this all-inclusive resort offers luxurious guestrooms, relaxing facilities and first-rate services for an unforgettable vacation in the Riviera Maya. Playacar Palace - All Inclusive features a beautiful outdoor pool with a swim-up bar. Guests can explore nearby archeological sites on a guided tour right from the hotel, then enjoy nightly entertainment. After a busy day, guests can relax in a guestroom at the Palace Playacar that offers a flat-screen LCD TV and fully stocked minibar. Guests will also enjoy upscale bath amenities, bathrobes and slippers as well as 24-hour room service and turndown service. Guests have free access to the Playacar Palace's sister hotels in Cancún. Except Le Blanc.

Couples particularly like the location — they rated it 9.2 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Palace Resorts
Hotel chain/brand

Property highlights

Situated in the best rated area in Playa del Carmen, this property has an excellent location score of 8.8

Great Food: Meals here are highly recommended

Free private parking available on-site

Activities:

Fitness centre

Solarium

Spa and wellness centre


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
or
2 double beds
1 extra-large double bed
or
2 double beds
Bedroom 1:
2 double beds
Bedroom 2:
1 extra-large double bed
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Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.1
Facilities
8.2
Cleanliness
8.9
Comfort
8.8
Value for money
7.1
Location
8.8
Free WiFi
10
High score for Playa del Carmen
Low score for Playa del Carmen
Select topics to read reviews:

See what guests loved the most:

  • Leandro
    Argentina Argentina
    Excellent hotel, the personnel is super friendly, the beach is great, and a great variety of drinks is available in the room. Value is great.
  • Michael
    Canada Canada
    Great pool area, very good restaurants, great staff. Nice rooms
  • Konstantin
    Germany Germany
    Lage, Ausstattung, junior Suite)) wir haben hier Silvester gefeiert! war Mega Klasse!!!

Property surroundings

Restaurants
6 restaurants on site

  • CAFE DEL MAR
    • Cuisine
      International
    • Open for
      Breakfast • Lunch • Dinner
    • Dietary options
      Vegetarian • Vegan • Gluten-free • Dairy-free
  • BOCCELI
    • Cuisine
      Italian
    • Open for
      Dinner
  • MOMO
    • Cuisine
      Sushi • Asian
    • Open for
      Dinner
  • CIELO BAR
    • Open for
      Cocktail hour
  • AQUA BAR
    • Open for
      Cocktail hour
  • LUNA LOUNGE
    • Open for
      Cocktail hour
    • Dietary options
      Vegetarian • Vegan • Gluten-free • Dairy-free

Resort facilities of Playacar Palace - All Inclusive
Great facilities! Review score, 8.2

Most popular facilities
  • Outdoor swimming pool
  • Free WiFi
  • Free parking
  • Airport shuttle
  • Family rooms
  • Fitness centre
  • Non-smoking rooms
  • Tea/coffee maker in all rooms
  • Bar
  • Breakfast
Bathroom
  • Toilet paper
  • Towels
  • Bath or shower
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Linen
Outdoors
  • Sun terrace
Kitchen
  • Coffee machine
Room Amenities
  • Drying rack for clothing
Activities
  • Beach
  • Kids' club
  • Entertainment staff
  • Diving
  • Billiards
  • Children's playground
  • Hot tub
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Telephone
Food & Drink
  • Fruits
  • Kid meals
  • Special diet menus (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Minibar
  • Tea/Coffee maker
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is possible on site (reservation is not needed).
  • Valet parking
Reception services
  • Invoice provided
  • Concierge service
  • ATM/cash machine on site
  • Luggage storage
  • Tour desk
  • Currency exchange
  • 24-hour front desk
Entertainment and family services
  • Board games/puzzles
  • Babysitting/child services
Cleaning services
  • Daily housekeeping
  • Ironing service
  • Dry cleaning
  • Laundry
Business facilities
  • Fax/photocopying
  • Business centre
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • 24-hour security
  • Safety deposit box
General
  • Shared lounge/TV area
  • Designated smoking area
  • Air conditioning
  • Heating
  • Car hire
  • Lift
  • Family rooms
  • Barber/beauty shop
  • Facilities for disabled guests
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Iron
  • Wake up service/Alarm clock
  • Room service
Outdoor swimming pool
  • Open all year
  • All ages welcome
  • Pool/beach towels
  • Sun umbrellas
Wellness
  • Fitness
  • Spa/wellness packages
  • Spa lounge/relaxation area
  • Spa facilities
  • Pedicure
  • Manicure
  • Make up services
  • Beauty Services
  • Sun umbrellas
  • Sun loungers or beach chairs
  • Public Bath
  • Open-air bath
  • Hot tub/Jacuzzi
  • Massage
    Additional charge
  • Spa and wellness centre
  • Solarium
  • Fitness centre
Languages spoken
  • English
  • Spanish
  • French
  • Portuguese

House rules

Playacar Palace - All Inclusive takes special requests - add in the next step!

Check-in

From 15:00

Guests are required to show a photo identification and credit card upon check-in

Check-out

Until 12:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

No age restriction

There is no age requirement for check-in

Pets

Pets are not allowed.

Mastercard Visa American Express Cash is not accepted Playacar Palace - All Inclusive accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Need-to-know information for guests at this property

If a deposit cannot be charged to a guest's credit card, the property will call the guest directly to confirm the credit card information.

Shuttle service between sister properties of Palace resort is not included.

Please note that the "Lounge and relaxation area" spa package has an additional charge as does the "Beauty services" package which separately includes the following services: facial treatment, makeup service, hair treatment, manicure, pedicure, haircut, hair coloring, hairstyling, body treatment, body scrub, body wrap.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

FAQs about Playacar Palace - All Inclusive

  • Yes, there is a hot tub. You can find out more about this and the other facilities at Playacar Palace - All Inclusive on this page.

  • Playacar Palace - All Inclusive is 950 yards from the centre of Playa del Carmen. All distances are measured in straight lines. Actual travel distances may vary.

  • Yes, Playacar Palace - All Inclusive is popular with guests booking family stays.

  • Room options at Playacar Palace - All Inclusive include:

    • Double
    • Quadruple
    • Suite

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • Playacar Palace - All Inclusive has 6 restaurants:

    • CIELO BAR
    • AQUA BAR
    • LUNA LOUNGE
    • CAFE DEL MAR
    • BOCCELI
    • MOMO

  • The prices at Playacar Palace - All Inclusive may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Check-in at Playacar Palace - All Inclusive is from 15:00, and check-out is until 12:00.

  • Playacar Palace - All Inclusive offers the following activities / services (charges may apply):

    • Spa and wellness centre
    • Fitness centre
    • Hot tub/Jacuzzi
    • Massage
    • Children's playground
    • Billiards
    • Diving
    • Solarium
    • Kids' club
    • Entertainment staff
    • Beauty Services
    • Spa lounge/relaxation area
    • Manicure
    • Fitness
    • Swimming Pool
    • Spa/wellness packages
    • Open-air bath
    • Beach
    • Pedicure
    • Spa facilities
    • Make up services
    • Public Bath