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This hotel in downtown Playa Del Carmen is a few blocks from 5th Avenue. Rooms at Hotel Plaza Playa have cable TV and free Wi-Fi is available in public areas. Plaza Playa’s hot water in rooms is solar panel powered, making it an environmentally-friendly hotel. Free on-site parking is available for guests and the reception is open 24 hours a day. Fifth Avenue, a pedestrian street with shops, restaurants, and nightlife, is a 6-minute walk from Hotel Plaza Playa. Cancun International Airport is 40 minutes' drive.

Couples particularly like the location — they rated it 9.0 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Situated in the real heart of Playa del Carmen, this hotel has an excellent location score of 8.8

Want a great night's sleep? This hotel was highly rated for its very comfy beds.

Free private parking available at the hotel


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 large double bed
or
1 double bed
1 single bed
and
1 large double bed
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Guest reviews

Categories:

Staff
8.8
Facilities
7.9
Cleanliness
8.7
Comfort
8.6
Value for money
8.6
Location
8.8
Free WiFi
6.8
Low score for Playa del Carmen
Select topics to read reviews:

See what guests loved the most:

  • Jana
    Belgium Belgium
    Nice place, clean and all you need for one or two nights.
  • Gaelle
    France France
    Basic hotel but very well located, very good price and the staff was very kind !
  • Simona
    Romania Romania
    the location was good, only 15 minutes by walk to the beach and 7 minutes to fifth avenue. the junior suite was huge, we was only 2 persons but this room is for like 6 persons. cleaning and water everyday, the staff was very friendly.

Hotel surroundings

Facilities of Hotel Plaza Playa

Most popular facilities
  • Free WiFi
  • Free parking
  • Family rooms
  • Non-smoking rooms
  • Room service
  • 24-hour front desk
  • Air conditioning
  • Daily housekeeping
Bathroom
  • Toilet paper
  • Towels
  • Bath or shower
  • Private bathroom
  • Shower
Bedroom
  • Linen
  • Wardrobe or closet
Outdoors
  • Outdoor furniture
Room Amenities
  • Socket near the bed
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • TV
Food & Drink
  • Minibar
Internet
WiFi is available in public areas and is free of charge.
Parking
Free private parking is possible on site (reservation is not possible).
  • Parking garage
Services
  • Daily housekeeping
  • Concierge service
  • Luggage storage
  • Wake-up service
  • Tour desk
  • 24-hour front desk
  • Room service
Reception services
  • Invoice provided
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Key card access
  • Safety deposit box
General
  • Designated smoking area
  • Air conditioning
  • Tile/marble floor
  • Lift
  • Family rooms
  • Non-smoking rooms
Accessibility
  • Entire unit wheelchair accessible
  • Upper floors accessible by elevator
Languages spoken
  • English
  • Spanish

Property practice

This property has told us they implemented a practice in one of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.

House rules

Hotel Plaza Playa takes special requests - add in the next step!

Check-in

From 15:00

Guests are required to show a photo identification and credit card upon check-in

Check-out

Until 12:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

Children 12 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 1 year
Extra bed upon request
Free
Cot upon request
Free
2 - 5 years
Extra bed upon request
Free
11+ years
Extra bed upon request
MXN 150 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

No age restriction

There is no age requirement for check-in

Pets

Pets are not allowed.

Mastercard Visa Cash Hotel Plaza Playa accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Need-to-know information for guests at this property

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures.

Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

FAQs about Hotel Plaza Playa

  • Room options at Hotel Plaza Playa include:

    • Double
    • Quadruple
    • Triple

  • Hotel Plaza Playa is 700 yards from the centre of Playa del Carmen. All distances are measured in straight lines. Actual travel distances may vary.

  • Hotel Plaza Playa offers the following activities / services (charges may apply):

    • The prices at Hotel Plaza Playa may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

    • Check-in at Hotel Plaza Playa is from 15:00, and check-out is until 12:00.