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Located in Playa del Carmen, Terasu Riviera Maya Hotel & Spa, en Xcaret features an outdoor swimming pool, garden, restaurant, and free WiFi throughout the property. The property is set 7.5 km from Playa del Carmen Maritime Terminal, 7.6 km from ADO International Bus Station and 10 km from Church of Guadalupe. The accommodation provides room service, a concierge service and organising tours for guests. The hotel will provide guests with air-conditioned rooms with a desk, a coffee machine, a microwave, a minibar, a safety deposit box, a flat-screen TV, a balcony and a private bathroom with a shower. At Terasu Riviera Maya Hotel & Spa, en Xcaret each room is fitted with bed linen and towels. A continental breakfast is available daily at the accommodation. The area is popular for cycling, and complementary bikes are available at Terasu Riviera Maya Hotel & Spa, en Xcaret. Spa services are also available at the property while guests can enjoy Yoga classes for a surcharge. Xenses is 0.65 km from the hotel, while Xplor is 1.5 km away. Xcaret Park is just 2 km away. The nearest airport is Cancun Airport, 63.5 km from Terasu Riviera Maya Hotel & Spa, en Xcaret, and the property offers a paid airport shuttle service.

Couples particularly like the location — they rated it 8.1 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (8.3)

FREE parking!


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 large double bed
1 extra-large double bed
1 extra-large double bed
Bedroom :
1 large double bed
Living room:
1 sofa bed
Bedroom :
1 extra-large double bed
Living room:
1 sofa bed
Bedroom 1:
1 extra-large double bed
and
1 sofa bed
Bedroom 2:
1 extra-large double bed
Bedroom 3:
1 extra-large double bed
Bedroom 4:
1 large double bed
Bedroom 5:
1 extra-large double bed
Bedroom 6:
1 extra-large double bed
Bedroom 7:
1 extra-large double bed
Bedroom 8:
1 sofa bed
and
1 large double bed
Bedroom 9:
1 extra-large double bed
and
1 sofa bed
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Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.6
Facilities
9.1
Cleanliness
9.3
Comfort
9.3
Value for money
8.8
Location
8.3
Free WiFi
9.2
High score for Playa del Carmen
Select topics to read reviews:

See what guests loved the most:

  • Cristian
    Sweden Sweden
    Great, little place, not crowded, with very nice people taking care of it. Monkeys on your balcony is a usual thing and iguanas and birds in the trees around make the place a bit of a paradise. The pool is tiny but very pleasant and taken care of.
  • Anne
    Germany Germany
    This place is a hidden gem away from the crowds of Playa del Carmen. Very quiet and lovingly kept surroundings. Large modern yet Mexican style room with a super comfortable bed. Staff was super friendly and forthcoming. Excellent breakfast with...
  • Claudia
    Switzerland Switzerland
    Very fresh breakfast Nice room Very friendly receptionist

Hotel surroundings

Restaurants
1 restaurant on site

  • Restaurante
    • Open for
      Dinner

Facilities of Terasu Riviera Maya Hotel & Spa, en Xcaret
Great facilities! Review score, 9.1

Most popular facilities
  • Outdoor swimming pool
  • Free WiFi
  • Free parking
  • Airport shuttle
  • Family rooms
  • Non-smoking rooms
  • Restaurant
  • Spa and wellness centre
  • Air conditioning
  • Breakfast
Bathroom
  • Toilet paper
  • Towels
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Linen
  • Wardrobe or closet
View
  • Pool view
  • Garden view
  • View
Outdoors
  • Outdoor furniture
  • Balcony
  • Garden
Kitchen
  • Coffee machine
  • Microwave
  • Kitchenette
Room Amenities
  • Socket near the bed
Activities
  • Bicycle rental
  • Cycling
    Off-site
Living Area
  • Desk
Media & Technology
  • Streaming service (like Netflix)
  • Flat-screen TV
  • TV
Food & Drink
  • Minibar
Internet
WiFi is available in all areas and is free of charge.
Parking
Free public parking is possible at a location nearby (reservation is not needed).
  • Street parking
Services
  • Daily housekeeping
  • Private check-in/check-out
  • Concierge service
  • Luggage storage
  • Tour desk
  • Express check-in/check-out
  • Airport shuttle
    Additional charge
Reception services
  • Invoice provided
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Safety deposit box
General
  • Air conditioning
  • Mosquito net
  • Private entrance
  • Family rooms
  • Ironing facilities
  • Non-smoking rooms
  • Iron
Accessibility
  • Upper floors accessible by stairs only
Outdoor swimming pool
Free!
  • Open all year
  • All ages welcome
  • Pool/beach towels
Wellness
  • Yoga classes
  • Spa/wellness packages
  • Spa lounge/relaxation area
  • Spa facilities
  • Sun loungers or beach chairs
  • Hot tub/Jacuzzi
    Additional charge
  • Massage
    Additional charge
  • Spa and wellness centre
    Additional charge
Languages spoken
  • English
  • Spanish

House rules

Terasu Riviera Maya Hotel & Spa, en Xcaret takes special requests - add in the next step!

Check-in

From 15:00 to 23:30

Guests are required to show a photo identification and credit card upon check-in

Check-out

Until 12:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

No age restriction

There is no age requirement for check-in

Pets

Pets are not allowed.

Groups

When booking more than 3 rooms, different policies and additional supplements may apply.

Maestro Mastercard Visa American Express Cash Terasu Riviera Maya Hotel & Spa, en Xcaret accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Need-to-know information for guests at this property

Please note that the restaurant is open from 06:00 until 22:00 daily.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Terasu Riviera Maya Hotel & Spa, en Xcaret in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

This property will not accommodate hen, stag or similar parties.

Quiet hours are between 21:00:00 and 06:00:00.

Guests under the age of 18 can only check in with a parent or official guardian.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

FAQs about Terasu Riviera Maya Hotel & Spa, en Xcaret

  • Room options at Terasu Riviera Maya Hotel & Spa, en Xcaret include:

    • Double
    • Suite
    • Villa

  • The prices at Terasu Riviera Maya Hotel & Spa, en Xcaret may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Terasu Riviera Maya Hotel & Spa, en Xcaret is 4.3 miles from the centre of Playa del Carmen. All distances are measured in straight lines. Actual travel distances may vary.

  • Terasu Riviera Maya Hotel & Spa, en Xcaret has 1 restaurant:

    • Restaurante

  • Terasu Riviera Maya Hotel & Spa, en Xcaret offers the following activities / services (charges may apply):

    • Spa and wellness centre
    • Hot tub/Jacuzzi
    • Massage
    • Cycling
    • Spa facilities
    • Swimming Pool
    • Spa/wellness packages
    • Bicycle rental
    • Spa lounge/relaxation area
    • Yoga classes

  • Yes, there is a hot tub. You can find out more about this and the other facilities at Terasu Riviera Maya Hotel & Spa, en Xcaret on this page.

  • Check-in at Terasu Riviera Maya Hotel & Spa, en Xcaret is from 15:00, and check-out is until 12:00.

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.