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Get the celebrity treatment with world-class service at Wakax Hacienda - Cenote & Boutique Hotel

Situated in Tulum, 9.1 km from Tulum Archeological Site, Wakax Hacienda - Cenote & Boutique Hotel features accommodation with free bikes, free private parking, an outdoor swimming pool and a garden. With a terrace, the 5-star hotel has air-conditioned rooms with free WiFi, each with a private bathroom. The hotel has a hot tub and a business centre. At the hotel, the rooms come with a wardrobe. Rooms include a safety deposit box, while some rooms also boast a balcony and others also feature lake views. At Wakax Hacienda - Cenote & Boutique Hotel the rooms are fitted with bed linen and towels. At the accommodation you will find a restaurant serving Mexican and international cuisine. Vegetarian, vegan and gluten-free options can also be requested. Guests at Wakax Hacienda - Cenote & Boutique Hotel will be able to enjoy activities in and around Tulum, like hiking, snorkelling and canoeing. Bus station Tulum Ruins is 8.3 km from the hotel, while Xel Ha is 9.3 km from the property. The nearest airport is Tulum International, 49 km from Wakax Hacienda - Cenote & Boutique Hotel, and the property offers a paid airport shuttle service.

Couples particularly like the location — they rated it 9.2 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (9.2)

Free private parking available at the hotel


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
Bedroom 1:
1 extra-large double bed
Bedroom 2:
1 extra-large double bed
Bedroom 1:
1 extra-large double bed
Bedroom 2:
1 extra-large double bed
1 extra-large double bed
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Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.6
Facilities
9.6
Cleanliness
9.7
Comfort
9.8
Value for money
9.2
Location
9.2
Free WiFi
9.4
High score for Tulum
Select topics to read reviews:

See what guests loved the most:

  • Jessica
    United States United States
    This is a fantastic alternative to downtown Tulum or Tulum's beach strip. The grounds are beautiful, the swimming in the quarry and the cenotes was great and so unique. Gonzalo gives a wonderful cave swimming experience and everything is just so...
  • Shermein
    United Kingdom United Kingdom
    We booked Wakax for 3 nights at the end of our honeymoon to treat ourselves and we have absolutely no regrets. Loved the property! Loved the tours provided by Gonzo - highly recommend the cenote tour it is not to be missed. Everything was simply...
  • Diego
    Netherlands Netherlands
    The property is gorgeous and you really get a feeling you are disconnected

Hotel surroundings

Restaurants
1 restaurant on site

  • El Cocal
    • Cuisine
      Mexican • International
    • Open for
      Breakfast • Lunch • Dinner
    • Ambiance
      Family friendly • Traditional • Romantic
    • Dietary options
      Vegetarian • Vegan • Gluten-free

Facilities of Wakax Hacienda - Cenote & Boutique Hotel
Great facilities! Review score, 9.6

Most popular facilities
  • 3 swimming pools
  • Free WiFi
  • Free parking
  • Airport shuttle
  • Family rooms
  • Restaurant
  • Spa and wellness centre
  • Tea/coffee maker in all rooms
  • Private beach area
Bathroom
  • Towels
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Linen
  • Wardrobe or closet
View
  • Landmark view
  • Garden view
Outdoors
  • Picnic area
  • Outdoor furniture
  • Sun terrace
  • Private beach area
    Additional charge
  • BBQ facilities
    Additional charge
  • Terrace
  • Garden
Kitchen
  • Cleaning products
Room Amenities
  • Socket near the bed
Activities
  • Bicycle rental
  • Live music/performance
    Additional charge
  • Bike tours
  • Walking tours
  • Beach
  • Water park
  • Water sport facilities on site
  • Snorkelling
  • Cycling
  • Hiking
  • Canoeing
  • Games room
Food & Drink
  • Coffee house on site
  • Fruits
    Additional charge
  • Wine/champagne
    Additional charge
  • Kid meals
    Additional charge
  • Special diet menus (on request)
  • Snack bar
  • Bar
  • Minibar
  • Tea/Coffee maker
Internet
WiFi is available in public areas and is free of charge.
Parking
Free private parking is possible on site (reservation is not needed).
    Reception services
    • Invoice provided
    • Private check-in/check-out
    • Concierge service
    • Luggage storage
    • Tour desk
    • Express check-in/check-out
    Entertainment and family services
    • Board games/puzzles
    • Babysitting/child services
      Additional charge
    Cleaning services
    • Daily housekeeping
    • Ironing service
      Additional charge
    • Laundry
      Additional charge
    Business facilities
    • Fax/photocopying
      Additional charge
    • Business centre
    • Meeting/banquet facilities
      Additional charge
    Safety & security
    • Fire extinguishers
    • CCTV outside property
    • CCTV in common areas
    • Security alarm
    • Key access
    • 24-hour security
    • Safety deposit box
    General
    • Shuttle service
      Additional charge
    • Designated smoking area
    • Air conditioning
    • Non-smoking throughout
    • Mosquito net
    • Private entrance
    • Car hire
    • Laptop safe
    • Packed lunches
    • Chapel/shrine
    • Fan
    • Family rooms
    • Ironing facilities
    • Airport shuttle
      Additional charge
    • Non-smoking rooms
    • Iron
    Accessibility
    • Entire unit located on ground floor
    3 swimming pools
    Pool 1 - outdoorFree!
    • Open all year
    • All ages welcome
    • Pool with view
    • Shallow end
    • Pool/beach towels
    Pool 2 - outdoorFree!
    • Open all year
    • Pool with view
    • Plunge pool
    • Shallow end
    • Pool/beach towels
    Pool 3 - outdoorFree!
    • Open all year
    • All ages welcome
    • Pool with view
    • Plunge pool
    • Shallow end
    • Pool/beach towels
    Wellness
    • Personal trainer
    • Yoga classes
    • Full body massage
    • Hand massage
    • Head massage
    • Couples massage
    • Foot massage
    • Neck massage
    • Back massage
    • Spa lounge/relaxation area
    • Spa facilities
    • Body treatments
    • Hair styling
    • Make up services
    • Beauty Services
    • Sun umbrellas
    • Sun loungers or beach chairs
    • Public Bath
    • Hot tub/Jacuzzi
    • Massage
      Additional charge
    • Spa and wellness centre
      Additional charge
    • Solarium
    Languages spoken
    • English
    • Spanish

    House rules

    Wakax Hacienda - Cenote & Boutique Hotel takes special requests - add in the next step!

    Check-in

    From 15:00 to 22:00

    Check-out

    Available 24 hours

     

    Cancellation/
    prepayment

    Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

    Children and beds

    Child policies

    Children of any age are welcome.

    To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

    Cot and extra bed policies

    The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

    There are no extra beds available at this property.

    All cots are subject to availability.

    No age restriction

    There is no age requirement for check-in

    Pets

    Pets are not allowed.

    Visa American Express Cash Wakax Hacienda - Cenote & Boutique Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

    FAQs about Wakax Hacienda - Cenote & Boutique Hotel

    • Room options at Wakax Hacienda - Cenote & Boutique Hotel include:

      • Suite
      • Villa

    • Wakax Hacienda - Cenote & Boutique Hotel is 6.2 miles from the centre of Tulum. All distances are measured in straight lines. Actual travel distances may vary.

    • The prices at Wakax Hacienda - Cenote & Boutique Hotel may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

    • Check-in at Wakax Hacienda - Cenote & Boutique Hotel is from 15:00, and check-out is until 12:00.

    • Wakax Hacienda - Cenote & Boutique Hotel has 1 restaurant:

      • El Cocal

    • Yes, there is a hot tub. You can find out more about this and the other facilities at Wakax Hacienda - Cenote & Boutique Hotel on this page.

    • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

    • Wakax Hacienda - Cenote & Boutique Hotel offers the following activities / services (charges may apply):

      • Spa and wellness centre
      • Hot tub/Jacuzzi
      • Massage
      • Cycling
      • Hiking
      • Games room
      • Snorkelling
      • Canoeing
      • Water park
      • Solarium
      • Back massage
      • Bike tours
      • Body treatments
      • Beach
      • Head massage
      • Bicycle rental
      • Make up services
      • Personal trainer
      • Foot massage
      • Public Bath
      • Private beach area
      • Live music/performance
      • Full body massage
      • Swimming Pool
      • Beauty Services
      • Water sport facilities on site
      • Neck massage
      • Walking tours
      • Spa facilities
      • Hand massage
      • Hair styling
      • Couples massage
      • Spa lounge/relaxation area
      • Yoga classes