• Kitchen
  • View
  • Garden
  • Free WiFi
  • Free parking
  • Air conditioning
  • Private Bathroom
  • 24-hour front desk
  • Daily housekeeping
  • Non-smoking rooms
You're eligible for a Genius discount at Best Western i-City Shah Alam! To save at this property, all you have to do is sign in.

Strategically located, Best Western i-City Shah Alam features modern accommodations with free WiFi access throughout the property. Operating a 24-hour front desk, it features meeting/banquet facilities and free parking on site. The hotel is about 2.5 mi from Shah Alam Convention Center and State Monument & State Secretariat Building. Shah Alam Stadium is within 4.5 mi away, while Setia City Convention Center is 9.1 mi from the property. Kuala Lumpur International Airport is accessible with a 27 mi drive. Elegantly furnished, air-conditioned rooms are equipped with a work desk, a flat-screen cable/satellite TV, in-room safe and a comfortable armchair. The private bathroom includes a hairdryer, bidet, shower facility and free toiletries. At Best Western i-City Shah Alam, guests can approach the friendly staff for assistance with luggage storage, laundry services. The in-house restaurant serves an appetizing selection of local and Western dishes for guests to enjoy. Room service is available. CENTRAL i-City is located within a 10-minute walk from Best Western i-City Shah Alam.

Couples in particular like the location – they rated it 8.8 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Best Western
Hotel chain/brand
Best Western

Property highlights

Top Location: Highly rated by recent guests (8.8)

Breakfast Info

Halal, Asian, American, Buffet

Free parking available at the hotel

Loyal Customers

There are more repeat guests here than most other properties.


Sign in, save money
Sign in, save money
You could save 10% or more at this property when you sign in

Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.

Property practices

This property told us they've implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
8.9
Facilities
8.4
Cleanliness
8.6
Comfort
8.6
Value for money
8.5
Location
8.8
Free WiFi
8.1
Select topics to read reviews:

See what guests loved the most:

  • Sofiah
    Malaysia Malaysia
    This is second time we go back to back. Deluxe room is available this time. More spacious easy to put our luggage together with baby crib. We asked for baby crib(free) because this room have more space compare to our previous stay. Even baby crib...
  • Sofiah
    Malaysia Malaysia
    Close to waterpark, snow walk and digital of lights, all walking distance only. Room price include together with 2 waterpark tickets per room. Even you check in for one night, the tickets you can claim for 2 days (the days check in and check out)...
  • Fauziah
    Malaysia Malaysia
    room-cleaness staff- very friendly breakfest - good but outdoor under renovation a bit noisy

Hotel area info

Restaurants
1 Restaurant On Site

  • The View Cafe
    • Cuisine
      American • French • Malaysian • Seafood • Steakhouse • Local • Asian • Grill/BBQ
    • Ambience
      Family-friendly • Traditional • Modern • Romantic
    • Dietary options
      Halal • Vegetarian

Amenities of Best Western i-City Shah Alam
Great facilities! Review score, 8.4

Most popular amenities
  • Free parking
  • Free WiFi
  • Non-smoking rooms
  • Airport shuttle
  • Restaurant
  • Fitness center
  • Room service
  • Facilities for disabled guests
  • Tea/Coffee Maker in All Rooms
Bathroom
  • Toilet paper
  • Towels
  • Bidet
  • Slippers
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Linens
  • Wardrobe or closet
  • Alarm clock
View
  • View
Outdoors
  • Outdoor furniture
  • Sun deck
  • Garden
Kitchen
  • Electric kettle
Room Amenities
  • Clothes rack
Activities
  • Happy hour
    Additional charge
  • Themed dinners
    Additional charge
  • Water park
    Additional charge
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Telephone
  • TV
  • Pay-per-view channels
Food & Drink
  • Coffee house on site
  • Wine/Champagne
    Additional charge
  • Kid-friendly buffet
  • Kids' meals
    Additional charge
  • Special diet meals (on request)
  • Breakfast in the room
  • Minibar
  • Tea/Coffee maker
Internet
WiFi is available in all areas and is free of charge.
Parking
Free public parking is available on site (reservation is not needed).
  • Street parking
  • Accessible parking
Front Desk Services
  • Invoice provided
  • Concierge
  • Baggage storage
  • Express check-in/out
  • 24-hour front desk
Cleaning Services
  • Daily housekeeping
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business Facilities
  • Fax/Photocopying
    Additional charge
  • Meeting/Banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • 24-hour security
  • Safe
General
  • Carbon monoxide detector
  • Convenience store on site
  • Designated smoking area
  • Air conditioning
  • Wake-up service
  • Private entrance
  • Interconnecting room(s) available
  • Packed lunches
  • Elevator
  • Ironing facilities
  • Facilities for disabled guests
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Wake-up service/Alarm clock
  • Room service
Accessibility
  • Lowered sink
  • Toilet with grab rails
  • Wheelchair accessible
  • Upper floors accessible by stairs only
  • Upper floors accessible by elevator
Spa
  • Fitness
  • Fitness center
Languages Spoken
  • English
  • Malay
  • Chinese

House rules

Best Western i-City Shah Alam takes special requests – add in the next step!

Check-in

From 2:00 PM

Check-out

Until 12:00 PM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Refundable damage deposit

A damage deposit of MYR 50 is required on arrival. That's about USD 10. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full, in cash, subject to an inspection of the property.

Children & Beds

Child policies

Children of all ages are welcome.

Children 13 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 4 years
Crib upon request
Free
5+ years
Extra bed upon request
MYR 98 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

Age restriction

The minimum age for check-in is 18

Pets

Pets are not allowed.

Groups

When booking more than 5 rooms, different policies and additional supplements may apply.

Mastercard Visa JCB American Express Cash is not accepted Best Western i-City Shah Alam accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Must-know information for guests at this property

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. The property offers free shuttle service 5 times daily to and from the mall.

All hotel guests are entitled to free unlimited water park access throughout their stay at the property.

Please inform Best Western i-City Shah Alam of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to coronavirus (COVID-19), this property adheres to strict physical distancing measures.

Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

A damage deposit of MYR 50 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full, in cash, subject to an inspection of the property.

FAQs about Best Western i-City Shah Alam

  • Guests staying at Best Western i-City Shah Alam can enjoy a highly-rated breakfast during their stay (guest review score: 8.2).

    Breakfast option(s) include:

    • Halal
    • Asian
    • American
    • Buffet

  • Best Western i-City Shah Alam is 2.3 miles from the center of Shah Alam. All distances are measured in straight lines. Actual travel distances may vary.

  • Best Western i-City Shah Alam has 1 restaurant:

    • The View Cafe

  • Room options at Best Western i-City Shah Alam include:

    • Double
    • Twin
    • Suite

  • The prices at Best Western i-City Shah Alam may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Check-in at Best Western i-City Shah Alam is from 2:00 PM, and check-out is until 12:00 PM.

  • Best Western i-City Shah Alam offers the following activities/services (charges may apply):

    • Fitness center
    • Water park
    • Fitness
    • Themed dinners
    • Happy hour