• Garden
  • Swimming Pool
  • Free WiFi
  • Free parking
  • 24-hour front desk
  • Key card access
  • Daily housekeeping
  • Non-smoking rooms
  • Safety deposit box
  • Luggage storage

Mercure Hotel Windhoek offers accommodation in Windhoek. The hotel has an outdoor pool, children's playground and terrace. Guests can enjoy a meal at the restaurant or a drink at the bar. Free WiFi is available and free private parking is available on site. Each room includes a TV. Some units have a seating area for your convenience. You will find tea-and-coffee-making facilities in each room, and a a private bathroom fitted with a bath or shower. Free toiletries are also provided. There is free shuttle service and gift shop at the property. The nearest airport is Eros Airport, 2 km from the property.

Couples particularly like the location — they rated it 8.7 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Accor
Hotel chain/brand

Property highlights

Top location: Highly rated by recent guests (8.5)

Breakfast info

Buffet

Free private parking available at the hotel


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
2 single beds
and
1 double bed
2 single beds
2 single beds
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.

Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
8.4
Facilities
7.6
Cleanliness
8.0
Comfort
8.0
Value for money
7.9
Location
8.5
Free WiFi
6.6
Low score for Windhoek
Select topics to read reviews:

Hotel surroundings

Restaurants
1 restaurant on site

  • Nomad Steak & Rib Grill Room
    • Cuisine
      African • American • Argentinian • Steakhouse • International
    • Open for
      Breakfast • Lunch • Dinner
    • Ambiance
      Family friendly
    • Dietary options
      Vegetarian

Facilities of Mercure Hotel Windhoek

Most popular facilities
  • 2 swimming pools
  • Free WiFi
  • Free parking
  • Airport shuttle
  • Family rooms
  • Restaurant
  • Fitness centre
  • Spa and wellness centre
  • Bar
Outdoors
  • Picnic area
  • Outdoor furniture
  • Sun terrace
  • Terrace
  • Garden
Activities
  • Children's playground
  • Golf course (within 3 km)
    Additional charge
Food & Drink
  • Coffee house on site
  • Fruits
    Additional charge
  • Wine/champagne
    Additional charge
  • Kid-friendly buffet
  • Kid meals
    Additional charge
  • Special diet menus (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Restaurant
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is possible on site (reservation is not needed).
  • Accessible parking
Reception services
  • Invoice provided
  • Lockers
  • Concierge service
  • Luggage storage
  • Tour desk
  • Currency exchange
  • Express check-in/check-out
  • 24-hour front desk
Entertainment and family services
  • Babysitting/child services
    Additional charge
Cleaning services
  • Daily housekeeping
  • Trouser press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Fax/photocopying
    Additional charge
  • Business centre
    Additional charge
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Key access
  • 24-hour security
  • Safety deposit box
General
  • Shuttle service
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Heating
  • Packed lunches
  • Soundproof rooms
  • Lift
  • Family rooms
  • Facilities for disabled guests
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Room service
2 swimming pools
Pool 1 - outdoorFree!
  • Open all year
  • All ages welcome
  • Pool bar
  • Sun umbrellas
Pool 2 - outdoorFree!
  • Open all year
  • All ages welcome
  • Pool with view
  • Shallow end
  • Pool/beach towels
  • Pool bar
  • Sun loungers or beach chairs
  • Sun umbrellas
  • Fence around pool
Wellness
  • Kids' pool
  • Fitness/spa locker rooms
  • Fitness
  • Spa/wellness packages
  • Spa facilities
  • Sun loungers or beach chairs
  • Massage
    Additional charge
  • Spa and wellness centre
    Additional charge
  • Fitness centre
  • Sauna
Languages spoken
  • Afrikaans
  • German
  • English
  • Portuguese

House rules

Mercure Hotel Windhoek takes special requests - add in the next step!

Check-in

From 14:00

Check-out

Until 11:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

Children 12 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Extra bed upon request
NAD 190 per child, per night
Cot upon request
Free
3 - 11 years
Extra bed upon request
NAD 190 per child, per night

Prices for cots are not included in the total price, and will have to be paid for separately during your stay.

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

No age restriction

There is no age requirement for check-in

Pets

Pets are not allowed.

Groups

When booking more than 7 rooms, different policies and additional supplements may apply.

Maestro Mastercard Visa American Express Cash Mercure Hotel Windhoek accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Need-to-know information for guests at this property

Please inform Mercure Hotel Windhoek in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Guests under the age of 18 can only check in with a parent or official guardian.

FAQs about Mercure Hotel Windhoek

  • Check-in at Mercure Hotel Windhoek is from 14:00, and check-out is until 11:00.

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • Yes, Mercure Hotel Windhoek is popular with guests booking family stays.

  • The prices at Mercure Hotel Windhoek may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Mercure Hotel Windhoek is 1.7 miles from the centre of Windhoek. All distances are measured in straight lines. Actual travel distances may vary.

  • Mercure Hotel Windhoek has 1 restaurant:

    • Restaurant

  • Guests staying at Mercure Hotel Windhoek can enjoy a highly-rated breakfast during their stay (guest review score: 8.0).

    Breakfast option(s) include:

    • Buffet

  • Room options at Mercure Hotel Windhoek include:

    • Double
    • Twin

  • Mercure Hotel Windhoek offers the following activities / services (charges may apply):

    • Spa and wellness centre
    • Fitness centre
    • Sauna
    • Massage
    • Children's playground
    • Golf course (within 3 km)
    • Spa/wellness packages
    • Swimming Pool
    • Spa facilities
    • Fitness