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The Surrey Hotel is located within a 5-minute drive from the Auckland CBD. Guests can take advantage of the complimentary parking. Ponsonby, Western Springs and Eden Park are all within a 20-minute walk. The Surrey Hotel offers an indoor swimming pool, gymnasium and guest laundry. The property offers 5 conference rooms The Surrey Pub is located in the main building and serves breakfast, lunch and dinner. Guests can enjoy English pub surroundings or relax on the outdoor patio area. Auckland Airport is a 30-minute drive away.

Couples particularly like the location — they rated it 8.8 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (8.7)

Free private parking available at the hotel

Loyal customers

There are more repeat guests here than most other properties.


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 single bed
and
1 large double bed
2 large double beds
7 extra-large double beds
3 single beds
and
1 large double bed
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Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
8.6
Facilities
7.8
Cleanliness
8.2
Comfort
8.2
Value for money
8.1
Location
8.7
Free WiFi
6.7
Low score for Auckland
Select topics to read reviews:

See what guests loved the most:

  • Nicole
    New Zealand New Zealand
    Super cheap. Restaurant was lovely and we got a 20% off discount
  • Yvonne
    New Zealand New Zealand
    We have stayed here multiple times because it is Family friendly, clean and in the past the staff have been amazing.
  • Lynda
    New Zealand New Zealand
    Great facilities, having the restaurant close by was very handy for meals, and they offered dinning discounts.

Hotel surroundings

Restaurants
1 restaurant on site

  • The Surrey Restaurant & Pub
    • Cuisine
      European
    • Open for
      Breakfast • Brunch • Lunch • Dinner
    • Ambiance
      Family friendly • Traditional

Facilities of The Surrey Hotel

Most popular facilities
  • Indoor swimming pool
  • Free parking
  • Free WiFi
  • Family rooms
  • Non-smoking rooms
  • 24-hour front desk
  • Restaurant
  • Facilities for disabled guests
  • Laundry
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Linen
  • Wardrobe or closet
Kitchen
  • Electric kettle
  • Refrigerator
Room Amenities
  • Clothes rack
Media & Technology
  • Telephone
  • TV
Food & Drink
  • Kid meals
    Additional charge
  • Special diet menus (on request)
  • Snack bar
  • Bar
Internet
WiFi is available in the rooms and is free of charge.
Parking
Free private parking is possible on site (reservation is not possible).
    Services
    • Daily housekeeping
    • Luggage storage
    • Fax/photocopying
      Additional charge
    • Car hire
    • Packed lunches
    • Laundry
      Additional charge
    • 24-hour front desk
    • Meeting/banquet facilities
      Additional charge
    Safety & security
    • Smoke alarms
    • Key card access
    General
    • Designated smoking area
    • Air conditioning
    • Non-smoking throughout
    • Heating
    • Carpeted
    • Lift
    • Family rooms
    • Facilities for disabled guests
    • Non-smoking rooms
    Accessibility
    • Toilet with grab rails
    • Wheelchair accessible
    Indoor swimming pool
    • Open all year
    • All ages welcome
    • Heated pool
    Languages spoken
    • English
    • Japanese
    • Thai
    • Filipino
    • Cantonese

    House rules

    The Surrey Hotel takes special requests - add in the next step!

    Check-in

    From 14:00

    Guests are required to show a photo identification and credit card upon check-in

    Check-out

    Until 10:00

     

    Cancellation/
    prepayment

    Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

    Children and beds

    Child policies

    Children of any age are welcome.

    Children 13 years and above will be charged as adults at this property.

    To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

    Cot and extra bed policies

    Cots and extra beds are not available at this property.

    Age restriction

    The minimum age for check-in is 18

    Pets

    Pets are not allowed.

    Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

    Mastercard Visa Eftpos American Express Cash is not accepted The Surrey Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

    The fine print
    Need-to-know information for guests at this property

    Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

    Guests under the age of 18 can only check in with a parent or official guardian.

    FAQs about The Surrey Hotel

    • The prices at The Surrey Hotel may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

    • Guests staying at The Surrey Hotel can enjoy a highly-rated breakfast during their stay (guest review score: 7.1).

      Breakfast option(s) include:

      • Full English/Irish

    • Yes, The Surrey Hotel is popular with guests booking family stays.

    • The Surrey Hotel has 1 restaurant:

      • The Surrey Restaurant & Pub

    • Room options at The Surrey Hotel include:

      • Studio
      • Twin/Double
      • Apartment
      • Family

    • Check-in at The Surrey Hotel is from 14:00, and check-out is until 10:00.

    • The Surrey Hotel is 1.8 miles from the centre of Auckland. All distances are measured in straight lines. Actual travel distances may vary.

    • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

    • The Surrey Hotel offers the following activities / services (charges may apply):

      • Swimming Pool