For bookings where guest name on the reservation is the same as the name on the credit card used to make the booking, the credit card used and a valid ID of the card holder must be presented upon check-in.

In the event that the credit card cannot be presented during check-in, the property will request for a new credit card for the payment of the booking.

For senior citizen discount application, please contact the property directly.

For bookings where guest is not the credit card holder, please note that the property will send a TPA link to process payment Kindly confirm with your respective airlines if you are permitted to travel to the Philippines prior to booking.

Holiday Inn & Suites Makati is accredited to accommodate business and leisure stays. Accommodation requirements & procedures shall be based on the latest local government guidelines otherwise hotel has the right to cancel bookings.

Bookings are still subject to confirmation of Hotel Reservations based on room availability on floors designated for business and leisure travel. Kindly expect a reconfirmation email from the Reservations team prior to arrival.

Pool and gym are operating at limited capacity and require prior reservation at the Front Desk.

In case of high occupancy, the hotel will conduct a credit card authorization to check whether the credit card is valid prior to arrival date.

Els clients han de presentar un document d’identitat amb fotografia i una targeta de crèdit durant el registre d’entrada. Les peticions especials són segons disponibilitat i poden comportar suplements.

Cal que informeu Holiday Inn & Suites Makati, an IHG Hotel de la vostra hora d’arribada amb antelació. Podeu fer servir l'apartat de Peticions especials en fer la reserva o posar-vos en contacte amb l'allotjament directament mitjançant les dades de contacte que apareixen a la confirmació.