For bookings where guest name on the reservation is the same as the name on the credit card used to make the booking, the credit card used and a valid ID of the card holder must be presented upon check-in.

In the event that the credit card cannot be presented during check-in, the property will request for a new credit card for the payment of the booking.

For senior citizen discount application, please contact the property directly.

For bookings where guest is not the credit card holder, please note that the property will send a TPA link to process payment Kindly confirm with your respective airlines if you are permitted to travel to the Philippines prior to booking.

Holiday Inn & Suites Makati is accredited to accommodate business and leisure stays. Accommodation requirements & procedures shall be based on the latest local government guidelines otherwise hotel has the right to cancel bookings.

Bookings are still subject to confirmation of Hotel Reservations based on room availability on floors designated for business and leisure travel. Kindly expect a reconfirmation email from the Reservations team prior to arrival.

Pool and gym are operating at limited capacity and require prior reservation at the Front Desk.

In case of high occupancy, the hotel will conduct a credit card authorization to check whether the credit card is valid prior to arrival date.

Los huéspedes deberán mostrar un documento de identidad válido y una tarjeta de crédito al realizar el registro de entrada. Tené en cuenta que todos los pedidos especiales están sujetos a disponibilidad y pueden comportar suplementos.

Informá a Holiday Inn & Suites Makati, an IHG Hotel con antelación tu hora estimada de llegada. Para hacerlo, podés usar el apartado de pedidos especiales al hacer la reserva o ponerte en contacto directamente con la propiedad. Los datos de contacto aparecen en la confirmación de la reserva.