Hotel H15 Luxury Palace
ul. Św. Jana 15, Old Town, 31-017 Kraków, Poland – Excellent location - show map
- City view
- Garden
- Pets allowed
- Swimming Pool
- Free WiFi
- Balcony
- Bath
- Air conditioning
- 24-hour front desk
- Key card access
Set in Kraków and with St. Florian's Gate reachable within 100 metres, Hotel H15 Luxury Palace offers concierge services, non-smoking rooms, a garden, free WiFi throughout the property and a bar. Offering a restaurant, the property also has a fitness centre, as well as an indoor pool and a sauna. The accommodation provides room service, a 24-hour front desk and organising tours for guests. The hotel will provide guests with air-conditioned rooms offering a desk, a coffee machine, a minibar, a safety deposit box, a flat-screen TV and a private bathroom with a shower. At Hotel H15 Luxury Palace all rooms have bed linen and towels. A buffet breakfast is available every morning at the accommodation. Hotel H15 Luxury Palace offers 5-star accommodation with a hot tub. Popular points of interest near the hotel include Krakow Central Railway Station, Lost Souls Alley and St. Mary's Basilica. The nearest airport is John Paul II International Kraków–Balice, 17 km from Hotel H15 Luxury Palace, and the property offers a paid airport shuttle service.
Couples particularly like the location — they rated it 9.9 for a two-person trip.
Distance in property description is calculated using © OpenStreetMap
- Indoor swimming pool
- Parking
- Free WiFi
- Spa and wellness centre
- Airport shuttle
- Family rooms
- Fitness centre
- Tea/coffee maker in all rooms
- Bar
Availability
Select dates to see this property's availability and prices
Property practices
Categories:
See what guests loved the most:
Leanne
United Kingdom“Nothing short of fabulous. Absolutely stunning. The room was out of this world and the spa was a perfect addition. 100% recommend.”
Ian United Kingdom“The location was superb, just a short walk to the main square and a stones throw away from all the main attractions and museums etc. The breakfast is is very good both buffet and freshly prepared hot food make for a delicious start to the day....”
Saori
Japan“Great service, beautiful interior, fantastic breakfast”
Hotel surroundings
Restaurants2 restaurants on site
- Bistro The Hours
- CuisineInternational
- Open forLunch • Dinner • Cocktail hour
- AmbianceModern
- Restauracja Artesse
- CuisineEuropean
- Open forDinner
Facilities of Hotel H15 Luxury PalaceGreat facilities! Review score, 9.6
- Indoor swimming pool
- Parking
- Free WiFi
- Spa and wellness centre
- Airport shuttle
- Family rooms
- Fitness centre
- Tea/coffee maker in all rooms
- Bar
- Toilet paper
- Towels
- Bath or shower
- Slippers
- Private bathroom
- Toilet
- Free toiletries
- Bathrobe
- Hairdryer
- Shower
- Linen
- Wardrobe or closet
- Outdoor furniture
- Garden
- Coffee machine
- Socket near the bed
- Clothes rack
- Bicycle rentalAdditional charge
- Tour or class about local cultureAdditional charge
- Bike toursAdditional charge
- Walking toursAdditional charge
- Temporary art galleriesAdditional chargeOff-site
- HikingAdditional chargeOff-site
- Desk
- Streaming service (like Netflix)
- Flat-screen TV
- Satellite channels
- Telephone
- TV
- Coffee house on site
- FruitsAdditional charge
- Wine/champagneAdditional charge
- Special diet menus (on request)
- Breakfast in the room
- Bar
- Minibar
- Tea/Coffee maker
- Valet parking
- Invoice provided
- Private check-in/check-out
- Concierge service
- Luggage storage
- Tour desk
- Express check-in/check-out
- 24-hour front desk
- Daily housekeeping
- Ironing serviceAdditional charge
- Dry cleaningAdditional charge
- LaundryAdditional charge
- Fax/photocopyingAdditional charge
- Meeting/banquet facilitiesAdditional charge
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Security alarm
- Key card access
- 24-hour security
- Safety deposit box
- Shuttle serviceAdditional charge
- Pet bowls
- Pet basket
- Air conditioning
- Non-smoking throughout
- Wake-up service
- Hardwood or parquet floors
- Heating
- Car hire
- Soundproof rooms
- Lift
- Family rooms
- Ironing facilities
- Facilities for disabled guests
- Airport shuttleAdditional charge
- Non-smoking rooms
- Iron
- Room service
- Lower bathroom sink
- Higher level toilet
- Toilet with grab rails
- Wheelchair accessible
- Upper floors accessible by elevator
- Open all year
- All ages welcome
- Pool/beach towels
- Sun loungers or beach chairs
- Fitness/spa locker rooms
- Fitness
- Full body massage
- Hand massage
- Head massage
- Couples massage
- Foot massage
- Neck massage
- Back massage
- Spa/wellness packages
- Spa lounge/relaxation area
- Steam room
- Spa facilities
- Body scrub
- Body treatments
- Facial treatments
- Beauty Services
- Sun loungers or beach chairs
- Hot tub/Jacuzzi
- MassageAdditional charge
- Spa and wellness centreAdditional charge
- Fitness centre
- Sauna
- English
- Italian
- Polish
- Russian
- Ukrainian
Cancellation/
prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.
Refundable damage deposit
A damage deposit of PLN 500 is required on arrival. That's about GBP 99. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
Children and beds
Child policies
Children of any age are welcome.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.
The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.
All cots and extra beds are subject to availability.
No age restriction
There is no age requirement for check-in
Pets
Pets are allowed. Charges may be applicable.
Groups
When booking more than 6 rooms, different policies and additional supplements may apply.
Cash is not accepted
Hotel H15 Luxury Palace accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
The fine printNeed-to-know information for guests at this property
Children under 16 years old are welcome to use the wellness area daily from 7:00 am to 7:00 pm.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform Hotel H15 Luxury Palace in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
A damage deposit of 500 zł is required on arrival. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
FAQs about Hotel H15 Luxury Palace
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Hotel H15 Luxury Palace has 2 restaurants:
- Restauracja Artesse
- Bistro The Hours
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Hotel H15 Luxury Palace offers the following activities / services (charges may apply):
- Spa and wellness centre
- Fitness centre
- Hot tub/Jacuzzi
- Sauna
- Massage
- Hiking
- Walking tours
- Couples massage
- Fitness/spa locker rooms
- Neck massage
- Bicycle rental
- Fitness
- Bike tours
- Spa/wellness packages
- Tour or class about local culture
- Hand massage
- Temporary art galleries
- Foot massage
- Swimming Pool
- Head massage
- Beauty Services
- Full body massage
- Back massage
- Facial treatments
- Body treatments
- Body scrub
- Spa facilities
- Steam room
- Spa lounge/relaxation area
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The prices at Hotel H15 Luxury Palace may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.
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Guests staying at Hotel H15 Luxury Palace can enjoy a highly-rated breakfast during their stay (guest review score: 9.1).
Breakfast option(s) include:
- Buffet
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Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.
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Check-in at Hotel H15 Luxury Palace is from 15:00, and check-out is until 12:00.
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Yes, there is a hot tub. You can find out more about this and the other facilities at Hotel H15 Luxury Palace on this page.
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Hotel H15 Luxury Palace is 350 yards from the centre of Kraków. All distances are measured in straight lines. Actual travel distances may vary.
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Room options at Hotel H15 Luxury Palace include:
- Double
- Suite
- Apartment
