Aerotel Jeddah is located within the international departures area of King Abdul Aziz International Airport Terminal 1 (Airport Restricted). This property is accessible only to passengers departing on an international flight, and transit passengers connecting from an international flight to another international flight. Guests arriving on an inbound flight must not leave the transit area or clear arrival immigration. Guests departing from Jeddah city must be checked-in on an outbound international flight. Guests must be in possession of a valid boarding pass for an international flight and a valid travel document to access Aerotel Jeddah. To reach the hotel, transit passengers must first clear the security, then take the escalator to level 2; the hotel is located next to Duty Free. Guests must ensure they have sufficient time to utilize the hotel. Guests will not be able to access their checked-in baggage at the hotel, and the hotel is not responsible for guests checked-in luggage transfer during stay.

U objektu nije moguće organizovanje momačkih, devojačkih večeri i sličnih zabava.