• View
  • Garden
  • Swimming Pool
  • Free WiFi
  • Balcony
  • Free parking
  • Bath
  • Air conditioning
  • 24-hour front desk
  • Key card access

Get the celebrity treatment with world-class service at Sheraton Hanoi Hotel

The luxurious Sheraton Hanoi Hotel features picturesque views of the West Lake, and is within a 10-minute drive of downtown Hanoi and the Hoan Kiem Lake. It offers modern accommodation with an outdoor pool, a fitness center and free on-site parking. Spacious guest rooms are equipped with separate shower room and bathroom, personal safety box, Wi-Fi internet, flat-screen TV with cable channels and complimentary tea/coffee. The hotel features a 24-hour fitness center with gym equipment, sauna rooms, Jacuzzi and spa. All-day dining restaurant – Oven D’or - serves international buffet. Fine-dining restaurant - Hemispheres - feature steak and seafood specialties. Lobby Lounge offers light meals, coffee, afternoon tea and drinks throughout the day. Bar Déjà Vu provides a lively atmosphere for evening snacks and alcohol drinks. Sheraton Hanoi Hotel is adjust to the iconic West Lake, 20 minutes walk to Tran Quoc Pagoda and 5 minutes drive to Ho Chi Minh Mausoleum and One Pillar Pagoda, 15 minutes drive to the famous Water Puppet Theatre, Dong Xuan Market and the Temple of Literature. Without traffic jam, it takes 25 minutes to drive from the hotel to Noi Bai International Airport.

Couples particularly like the location — they rated it 8.6 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Sheraton
Hotel chain/brand
Sheraton

Property highlights

Top location: Highly rated by recent guests (8.2)

Breakfast info

Buffet

Free private parking available at the hotel


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
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Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.0
Facilities
8.4
Cleanliness
8.7
Comfort
8.8
Value for money
7.9
Location
8.2
Free WiFi
8.8
Select topics to read reviews:

See what guests loved the most:

  • Nigel
    United Kingdom United Kingdom
    The lunch buffet is amazing don't bother with breakfast.
  • Ian
    Australia Australia
    Everything is perfect at the Sheraton, from the check-in experience, the maintenance and cleanliness of the hotel, the comfort of the beds, the peace and quiet, the view from the window and the friendly, helpful staff.
  • Shabbir
    Singapore Singapore
    Reasonable value for a brand hotel. The hotel staff were delightfully courteous and unbelievably helpful considering the level of English not their lingua franca.

Hotel surroundings

Restaurants
2 restaurants on site

  • Oven D'or
    • Cuisine
      International
    • Open for
      Breakfast • Lunch • Dinner
  • Hemispheres Steak & Seafood Grill Restaurant
    • Cuisine
      Steakhouse
    • Open for
      Dinner

Facilities of Sheraton Hanoi Hotel
Great facilities! Review score, 8.4

Most popular facilities
  • Outdoor swimming pool
  • Free WiFi
  • Airport shuttle (free)
  • Family rooms
  • Fitness centre
  • Spa and wellness centre
  • Non-smoking rooms
  • Free parking
  • Bar
Bathroom
  • Private bathroom
  • Bath
Bedroom
  • Wardrobe or closet
Outdoors
  • Sun terrace
  • Terrace
  • Garden
Kitchen
  • Tumble dryer
  • Electric kettle
Room Amenities
  • Sofa bed
  • Clothes rack
Activities
  • Bicycle rental
  • Happy hour
    Additional charge
  • Themed dinner nights
    Additional charge
  • Tennis equipment
  • Billiards
  • Tennis court
Living Area
  • Sofa
  • Seating Area
  • Desk
Media & Technology
  • Flat-screen TV
Food & Drink
  • Fruits
    Additional charge
  • Wine/champagne
    Additional charge
  • Kid-friendly buffet
  • Kid meals
    Additional charge
  • Special diet menus (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is possible on site (reservation is not needed).
  • Parking garage
Reception services
  • Invoice provided
  • Private check-in/check-out
  • Concierge service
  • ATM/cash machine on site
  • Luggage storage
  • Tour desk
  • Currency exchange
  • 24-hour front desk
Entertainment and family services
  • Babysitting/child services
    Additional charge
Cleaning services
  • Daily housekeeping
  • Trouser press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Fax/photocopying
    Additional charge
  • Business centre
    Additional charge
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Key access
  • 24-hour security
  • Safety deposit box
General
  • Designated smoking area
  • Air conditioning
  • Heating
  • Soundproofing
  • Packed lunches
  • Carpeted
  • Lift
  • Family rooms
  • Facilities for disabled guests
  • Airport shuttle
  • Non-smoking rooms
  • Iron
  • Room service
Accessibility
  • Visual aids: Braille
  • Lower bathroom sink
  • Toilet with grab rails
  • Wheelchair accessible
Outdoor swimming pool
Free!
  • Open all year
  • Pool/beach towels
Wellness
  • Kids' pool
  • Fitness/spa locker rooms
  • Personal trainer
  • Fitness classes
  • Yoga classes
  • Fitness
  • Full body massage
  • Hand massage
  • Head massage
  • Couples massage
  • Foot massage
  • Neck massage
  • Back massage
  • Spa lounge/relaxation area
  • Spa facilities
  • Light therapy
  • Body treatments
  • Facial treatments
  • Beauty Services
  • Hot tub/Jacuzzi
  • Massage
    Additional charge
  • Spa and wellness centre
    Additional charge
  • Fitness centre
  • Sauna
Languages spoken
  • English
  • Japanese
  • Korean
  • Dutch
  • Vietnamese
  • Chinese

House rules

Sheraton Hanoi Hotel takes special requests - add in the next step!

Check-in

From 15:00

Check-out

Until 12:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

Children 12 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

< 1 year old
Cot upon request
Free
1 years
Cot upon request
Free
Extra bed upon request
VND 1,098,000 per child, per night
2+ years
Extra bed upon request
VND 1,098,000 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

No age restriction

There is no age requirement for check-in

Pets

Pets are not allowed.

Groups

When booking more than 9 rooms, different policies and additional supplements may apply.

Mastercard Visa UnionPay credit card JCB Diners Club American Express Cash Sheraton Hanoi Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Need-to-know information for guests at this property

Please note that guests are required to present the same credit card used to guarantee the booking when checking in / making payment at the hotel. The credit card must be valid throughout the stay.

The property offers a special welcome amenities - a dish of local savories to Booking.com guests

FAQs about Sheraton Hanoi Hotel

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • Guests staying at Sheraton Hanoi Hotel can enjoy a highly-rated breakfast during their stay (guest review score: 8.0).

    Breakfast option(s) include:

    • Buffet

  • Sheraton Hanoi Hotel has 2 restaurants:

    • Hemispheres Steak & Seafood Grill Restaurant
    • Oven D'or

  • Check-in at Sheraton Hanoi Hotel is from 15:00, and check-out is until 12:00.

  • Room options at Sheraton Hanoi Hotel include:

    • Double

  • Yes, there is a hot tub. You can find out more about this and the other facilities at Sheraton Hanoi Hotel on this page.

  • Sheraton Hanoi Hotel is 2.6 miles from the centre of Hanoi. All distances are measured in straight lines. Actual travel distances may vary.

  • Sheraton Hanoi Hotel offers the following activities / services (charges may apply):

    • Spa and wellness centre
    • Fitness centre
    • Hot tub/Jacuzzi
    • Sauna
    • Massage
    • Billiards
    • Tennis court
    • Happy hour
    • Bicycle rental
    • Personal trainer
    • Tennis equipment
    • Themed dinner nights
    • Beauty Services
    • Fitness/spa locker rooms
    • Facial treatments
    • Swimming Pool
    • Body treatments
    • Light therapy
    • Spa facilities
    • Spa lounge/relaxation area
    • Back massage
    • Neck massage
    • Foot massage
    • Couples massage
    • Head massage
    • Hand massage
    • Full body massage
    • Fitness
    • Yoga classes
    • Fitness classes

  • The prices at Sheraton Hanoi Hotel may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Yes, Sheraton Hanoi Hotel is popular with guests booking family stays.