The West Hotel & Spa
23 Hàng Đào, Hoan Kiem, Hanoi, Vietnam – Excellent location - show map
Set in Hanoi and with Hanoi Old City Gate reachable within 600 metres, The West Hotel & Spa offers concierge services, allergy-free rooms, a terrace, free WiFi throughout the property and a restaurant. This 3-star hotel offers a tour desk and luggage storage space. The accommodation features room service, a 24-hour front desk and currency exchange for guests. The units come with air conditioning, a flat-screen TV with satellite channels, a fridge, a kettle, a bidet, free toiletries and a desk. With a private bathroom equipped with a shower and a hairdryer, certain units at the hotel also provide guests with a city view. At The West Hotel & Spa every room includes bed linen and towels. A buffet, American or Asian breakfast can be enjoyed at the property. Popular points of interest near the accommodation include Thang Long Water Puppet Theater, Hoan Kiem Lake and St. Joseph Cathedral. The nearest airport is Noi Bai International, 24 km from The West Hotel & Spa, and the property offers a paid airport shuttle service.
Couples particularly like the location — they rated it 9.7 for a two-person trip.
Distance in property description is calculated using © OpenStreetMap
- Free WiFi
- Airport shuttle
- Family rooms
- Spa and wellness centre
- Non-smoking rooms
- 24-hour front desk
- Restaurant
- Terrace
- Room service
Property practices
Categories:
See what guests loved the most:
Madri
South Africa“The West Hotel had the most amazing location. We loved all the amenities and the staff was super helpful from booking till the end of our stay. We can highly recommend this hotel! Breakfast was good.”
Sean
United States“The place is about as quiet as you can get in old quarter hanoi, as someone who is very sensitive to sounds, it's something I pay a lot of attention to. I presently have a broken collarbone and the staff went above and beyond to help and support...”
Rebecca
Ireland“Loved this hotel so much. The location is perfect, it is modern, clean with a huge bed and smart tv for relaxing. The best thing about the place though is the staff, Chloe and Mike were so so helpful and friendly, they communicate on WhatsApp...”
Hotel surroundings
Restaurants1 restaurant on site
- Restaurant #1
- Open forBreakfast • Brunch • Lunch • Dinner • High tea
- AmbianceFamily friendly • Traditional • Modern • Romantic
Facilities of The West Hotel & SpaGreat facilities! Review score, 8.9
- Free WiFi
- Airport shuttle
- Family rooms
- Spa and wellness centre
- Non-smoking rooms
- 24-hour front desk
- Restaurant
- Terrace
- Room service
- Toilet paper
- Towels
- Bidet
- Towels/sheets (extra fee)
- Bath or shower
- Slippers
- Private bathroom
- Toilet
- Free toiletries
- Hairdryer
- Shower
- Linen
- Wardrobe or closet
- Terrace
- Electric kettle
- Refrigerator
- Socket near the bed
- Clothes rack
- Bicycle rentalAdditional charge
- Live music/performanceAdditional chargeOff-site
- Cooking classAdditional chargeOff-site
- Tour or class about local cultureAdditional charge
- Bike toursAdditional charge
- Walking toursAdditional charge
- Seating Area
- Desk
- Flat-screen TV
- Cable channels
- Satellite channels
- Telephone
- TV
- FruitsAdditional charge
- Wine/champagneAdditional charge
- Snack bar
- Minibar
- Public transport ticketsAdditional charge
- Invoice provided
- Private check-in/check-out
- Concierge service
- Luggage storage
- Tour desk
- Currency exchange
- Express check-in/check-out
- 24-hour front desk
- Daily housekeeping
- LaundryAdditional charge
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Security alarm
- Key card access
- Key access
- 24-hour security
- Shuttle serviceAdditional charge
- Hypoallergenic
- Designated smoking area
- Air conditioning
- Non-smoking throughout
- Wake-up service
- Tile/marble floor
- Heating
- Soundproofing
- Car hire
- Soundproof rooms
- Lift
- Family rooms
- Facilities for disabled guests
- Airport shuttleAdditional charge
- Non-smoking rooms
- Iron
- Wake up service/Alarm clock
- Room service
- Lower bathroom sink
- Higher level toilet
- Wheelchair accessible
- Upper floors accessible by elevator
- Full body massage
- Hand massage
- Head massage
- Couples massage
- Foot massage
- Neck massage
- Back massage
- Spa/wellness packages
- Spa lounge/relaxation area
- Spa facilities
- Body wrap
- Body scrub
- Body treatments
- Waxing services
- Facial treatments
- Beauty Services
- MassageAdditional charge
- Spa and wellness centreAdditional charge
- English
- Spanish
- Vietnamese
Cancellation/
prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.
Children and beds
Child policies
Children of any age are welcome.
Children 18 years and above will be charged as adults at this property.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
Cots and extra beds are not available at this property.
No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Groups
When booking more than 4 rooms, different policies and additional supplements may apply.
Cash
The West Hotel & Spa accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
FAQs about The West Hotel & Spa
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Check-in at The West Hotel & Spa is from 14:00, and check-out is until 12:00.
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The West Hotel & Spa is 750 yards from the centre of Hanoi. All distances are measured in straight lines. Actual travel distances may vary.
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Guests staying at The West Hotel & Spa can enjoy a highly-rated breakfast during their stay (guest review score: 8.0).
Breakfast option(s) include:
- Vegetarian
- Vegan
- Asian
- American
- Buffet
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The West Hotel & Spa offers the following activities / services (charges may apply):
- Spa and wellness centre
- Massage
- Walking tours
- Tour or class about local culture
- Live music/performance
- Bike tours
- Bicycle rental
- Cooking class
- Beauty Services
- Facial treatments
- Waxing services
- Body treatments
- Body scrub
- Body wrap
- Spa facilities
- Spa lounge/relaxation area
- Spa/wellness packages
- Back massage
- Neck massage
- Foot massage
- Couples massage
- Head massage
- Hand massage
- Full body massage
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The prices at The West Hotel & Spa may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.
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Room options at The West Hotel & Spa include:
- Double
- Triple
- Suite
- Twin
- Family
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The West Hotel & Spa has 1 restaurant:
- Restaurant #1
