Phoenix Palace Hotel Hanoi
27 Phu Doan Street, Hoan Kiem, Hanoi, Vietnam – Excellent location - show map
Breakfast was fine. Few flys in and around the food on a consistent basis which wasn't great.
United Kingdom
Located in Hanoi’s lively Old Quarter, Phoenix Palace Hotel Hanoi provides spacious rooms with big windows and free WiFi. Phoenix Palace Hotel Hanoi is well-situated within 300 metres from St Joseph's Cathedral and a 5-minute drive from Hoan Kiem Lake and Hanoi Night Market. Noi Bai International Airport is a 35-minute drive away. Offering city views, soundproofed rooms have a flat-screen TV, tea/coffee maker and a fridge. All come with an attached bathroom while select rooms feature a private balcony. Phoenix Palace Hotel Hanoi provides travel services including daily tour arrangements and flight bookings. Other services include foreign currency exchange and car rentals. Room service is also available 24-hour daily.
Couples particularly like the location — they rated it 9.2 for a two-person trip.
Distance in property description is calculated using © OpenStreetMap
- Free WiFi
- Airport shuttle
- Family rooms
- Non-smoking rooms
- Parking
- 24-hour front desk
- Terrace
- Room service
- Tea/coffee maker in all rooms
Property practices
Categories:
See what guests loved the most:
- Jamie
United Kingdom“Breakfast was fine. Few flys in and around the food on a consistent basis which wasn't great.” 
Joseph
Ireland“Excellent Hotel, lovely breakfast & very friendly staff. Beautiful bedroom in the heart of Hanoi!”
Angela
Australia“Location was excellent. Staff were helpful and friendly. Room was clean and beds were comfortable. Air con and fan worked well to keep things cool. The breakfast was good.”
Hotel surroundings
Facilities of Phoenix Palace Hotel HanoiGreat facilities! Review score, 8.1
- Free WiFi
- Airport shuttle
- Family rooms
- Non-smoking rooms
- Parking
- 24-hour front desk
- Terrace
- Room service
- Tea/coffee maker in all rooms
- Toilet paper
- Towels
- Bidet
- Towels/sheets (extra fee)
- Additional toilet
- Bath or shower
- Slippers
- Private bathroom
- Toilet
- Free toiletries
- Hairdryer
- Bath
- Shower
- Linen
- Wardrobe or closet
- Dressing room
- Extra long beds (> 2 metres)
- Outdoor furniture
- Terrace
- Dining table
- Cleaning products
- Tumble dryer
- Electric kettle
- Socket near the bed
- Clothes rack
- Bicycle rentalAdditional charge
- Cooking classAdditional chargeOff-site
- Tour or class about local cultureAdditional charge
- Bike toursAdditional charge
- Walking toursAdditional charge
- Hot tub
- Seating Area
- Desk
- Flat-screen TV
- Satellite channels
- Telephone
- TV
- Minibar
- Tea/Coffee maker
- Valet parking
- Street parking
- Accessible parking
- Public transport ticketsAdditional charge
- Invoice provided
- Lockers
- Private check-in/check-out
- Concierge service
- Luggage storage
- Tour desk
- Currency exchange
- Express check-in/check-out
- 24-hour front desk
- Daily housekeeping
- Trouser pressAdditional charge
- Ironing serviceAdditional charge
- Dry cleaningAdditional charge
- LaundryAdditional charge
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Security alarm
- Key card access
- Key access
- 24-hour security
- Safety deposit box
- Shuttle serviceAdditional charge
- Shared lounge/TV area
- Designated smoking area
- Air conditioning
- Non-smoking throughout
- Executive lounge access
- Wake-up service
- Hardwood or parquet floors
- Soundproofing
- Private entrance
- Car hire
- Soundproof rooms
- Lift
- Heating
- Fan
- Family rooms
- Airport shuttleAdditional charge
- Non-smoking rooms
- Wake up service/Alarm clock
- Room service
- English
- Vietnamese
Cancellation/
prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.
Children and beds
Child policies
Children of any age are welcome.
Children 10 years and above will be charged as adults at this property.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
Cots and extra beds are not available at this property.
No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Cash
Phoenix Palace Hotel Hanoi accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
FAQs about Phoenix Palace Hotel Hanoi
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Phoenix Palace Hotel Hanoi offers the following activities / services (charges may apply):
- Walking tours
- Bicycle rental
- Tour or class about local culture
- Bike tours
- Cooking class
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Room options at Phoenix Palace Hotel Hanoi include:
- Double
- Family
- Suite
- Quadruple
- Studio
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Phoenix Palace Hotel Hanoi is 550 yards from the centre of Hanoi. All distances are measured in straight lines. Actual travel distances may vary.
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The prices at Phoenix Palace Hotel Hanoi may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.
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Check-in at Phoenix Palace Hotel Hanoi is from 14:00, and check-out is until 12:00.
