It is a requirement that all Guests provide proof of identification in order to receive room keys. Guests may use their valid ID, driver's license or passport as proof of identification. Failure to do so may result in occupation of your booking not being permitted

Please note full payment is processed when the booking is made.

This resort imposes a group limit and booking conditions, and has special check-in procedures, and require additional deposits and indemnities. If you are part of a group or multi-party booking greater than 13 guests, please be sure to check directly with the resort as soon as possible after receiving confirmation of this booking.

To ensure well managed access to backup power during loadshedding, please note that our Resorts operate generators in defined timeslots. Please consult your Resort's Reception for more information in relation to resort-specific timeslots

Some facilities at the resort operate on a cashless basis. Payment can be made using Visa and Mastercard. Should you need any assistance or require further information, the resort reception team is available to help throughout your stay. We are excited to have you with us!

En este alojamiento no se pueden celebrar despedidas de soltero o soltera ni fiestas similares.

Se pedirá un depósito por daños de ZAR 1.000 a la llegada. Se efectuará con tarjeta de crédito. Se te devolverá 7 días después del check-out. El depósito se devolverá por completo mediante tarjeta de crédito una vez revisado el alojamiento.