Nothing

The room was very clean and big

Stayed in June 2024

Good

Stayed in April 2024

Traffic outside the building every day - makes it hard to get in and out via car during peak hour. Bed was too short - my partner is 6'0 and his feet hung off the bottom of the bed. Lift was slow so wait times were longer. We were on the 26th floor, and the level wasn't air-conditioned, just the rooms. Both the bathroom and kitchen sink gets clogged so would have to wait for it to settle. Aircond leaked at times. Laundry was expensive to operate - RM18 per wash and you had to get the detergent from the front desk (which we didn't know as there were no signs telling us).

Location was close to Pavilion and Jalan Alor, ~7 mins walk to either. Room was big, decent facilities. 7-11 and some eateries right outside. Staff were friendly. Skypool and other amenities were clean and well kept.

Stayed in June 2024

TV and TV channels. Small bathrooms and not as modern as what the pictures depict. The tumble drier does not dry clothes fully.

Rooftop pool. Location. Security features

Stayed in May 2024

the room furnishing was dated and was damaged in some spots, our aircon leaked every so often. The retractable dining table didnt have a lock so would retract while eating. the kiddies play area was very small, and not well maintained - most elements were broken in some way or another.

the rooms were spacious and well lit. The kitchen was well accessorised although an additional plate or two would be useful. The location is fair, walking distance from the main streets however the streets to et to this area do smell. very helpful and friendly staff

Stayed in May 2024

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The location in heart of the city. The spacious and wellfurnished rooms. The amazing view from the window.

Stayed in May 2024

Rooms are a bit old and tired. Breakfast options could be improved.

Good location.

Stayed in April 2024

There are better places with better food or service but usually for a much higher price

Size of apartment Facilities in apartment Location- walking distance to shopping, eating and most sites. Very central Rooftop pool

Stayed in May 2024

1. The Receiption's Staff are not co-operative at all. I came to the hotel at 7:15 am. I made the payment at 7:27 am. I requested an early check-in with extra-payment. I even requested several times as my wife & I travel all the night. The front desk wasn't supportive. because firstly they said they will give the room when someone checks-out. Secondly they serve differently to the booking.com customer. because they are very supportive for the direct booking custom as they are providing the room immediately after they arrive. Even, they differentiate the customer services as per passport basis. If you have a passport other-than Bangladesh, India, Nepal, Bhutan, Afghanistan & Pakistan then they will give prompt service. Even, they provide extra service to them like water and snacks to them. I feel very sorry for this service. 2. They didn't provide lotion or cream at room.

I like the room most. The cleaning staff Mr. Ibrahim is very friendly. The atmosphere is really good. Also the location is excellent. You can have outside food at room.

Stayed in May 2024

Windows were not so clean from outside... Still an amazing view. We could hear the mosque from outside at very early hours.

Location was perfect, the room was very comfortable, big and clean. We had a fantastic staying.

Stayed in May 2024

Breakfast average, not value for money

Location, friendly staff, room amenities and very clean

Stayed in May 2024

I travelled during Puasa month in Malaysia, so the breakfast buffet choice is rather limited. That's why I did not subscribe to their breakfast option.

Excellent location as I can walk to Pavilion within several minutes. Clean room with sunlight. I will definitely return again when I travel to KL for business trip.

Stayed in March 2024

Some neighbourhood businesses were a little unappealing.

Apartment and competitive prices

Stayed in April 2024

everything's perfect . Will definitely stay again.

perfect location for a stopover in Kuala Lumpur. Amazing front desk personnel who accommodated a tired traveller to get a room as soon as possible. we arrived at 1.00pm and gotten our room 1.45. We were offered a slightly later check out at 2.30 pm to for our evening flight out of KLIA

Stayed in May 2024

No

Very roomy and comfortable . Pool was good.

Stayed in April 2024

There were slight gaps in the closed windows so during the day you can hear all the building works surrounding the area. It's also in a very traffic congested area so we found that anytime after 10am was difficult to book a grab.

Very spacious rooms with everything you need. Very central location with most of the tourist attractions that are walkable. It's also very close to the food market which is great to explore! Amazing views from the room too.

Stayed in May 2024

Cost reduction is beneficial to our organization.

There is no complimentary breakfast provided. We usually have breakfast at a nearby restaurant.

Stayed in April 2024

Abit old and some broken or dirty stuff Like the ac started leaking water massively but the staff rectified issue asap

Location and friendly staff

Stayed in April 2024

No tourism information at the lobby. Air Condionned and TV are a bit difficult to control.

Nice view from the last floor. Professional staff. Good service. Breakfast is good quality. Convenient stores nearby the hotel and Bukit Bintang is interesting for shopping. I recommend.

Stayed in April 2024

Nothing.

Decent breakfast at decent price

Stayed in April 2024

Bathroom is starting to look worn and needs update and/or replacement. Smell along the corridors would have unpleasant odours at times.

Comfortable beds and good kitchen utensils and accessories. Washing machine and accessories were well provided and in good condition.

Stayed in April 2024

Breakfast , was not VFM

Location , rooms , cleanliness

Stayed in April 2024

building is a bit old, need some maintenance. But overall, pleasant stay

Room size is good, big enough, with the necessary amenities. Convenient location with a lot of eateries around the building. Parking is sufficient, but space may be tight for big cars.

Stayed in April 2024

Small second bathroom Misguided information online Dirty windows Noisey

Great staff Good breakfast

Stayed in April 2024