Recent reviews
“- From a location perspective, this hotel is situated in an amazing spot. You're 16 minutes away on foot from the Hakone Open Air Museum and 8 minutes away from Gora Station. From there, you can take the cable car and ropeway to Owakudani and Lake Ashi.
This hotel offers a free shuttle service to and from Odawara Station 2 times per day. Make sure to talk with the staff before arriving to check if it's possible to use it since it saves a lot of time and hassle. We used this when we left and it was great.
As a warning, in case you can't take the shuttle and you're coming from Odawara Station with luggage, DO NOT take the bus. Looking at Google Maps you'll think that you'll only have to walk for a few minutes to the hotel, but in reality, you'll have to climb what feels like 1000 stairs through super narrow pathways. We had 2 heavy luggage bags and it took us about an hour to get to the top. If you can't carry your bags through this, you run the risk of getting stuck there. Just take the train to Gora Station, even if it seemingly takes more time.
- When we arrived, the staff was waiting for us at the entrance and offered to carry our bags. Everybody was extremely polite. More on this later.
- We stayed in a West Wing-Twin Room which we upgraded to the 6th floor for an extra charge, which was well worth it. The view was absolutely stunning. The room itself was spotless, as you would expect from a 5 star hotel. Extremely spacious, with all the amenities that you could think of available to you. The beds were big and one of the best we've had in Japan. The star of the show is of course, the onsen on the balcony and it's just as good as it sounds. The entire hotel looks like a museum and it's impossible to find something to complain about in this regard.”
“Fantastic location directly above the train station - sound proof windows meant no train noise even though so close”
“Breakfast was excellent and staff were helpful and friendly! Hotel just across from the station!”
“A nice hotel situated in a beautiful surroundings of nature all around. A basic 2 star facility with big rooms and basic breakfast facilities. Staff are extremely friendly and helpful. They all speak English. I particularly liked th private onsen facilities. They provide the robes and towel for it.”
“Good room, nice and traditional feeling. Enjoyed the private onsen and the kotatsu, both were nice for relaxing after long days of walking.”
“the staff was very helpful especially with parking.”
“The best part is privacy. We feel safe and the same time we feel free and comfortable. Its clean and not cheap looking rooms. The smells are good and drink bar (free drinks) and unlimited toiletries are also amazing. Plus the hotel is very accessible. One thing I think I hope that management consider is if guests has children they should be in 1st floor because some kids are making noise in floor”
“large space”
“Very cozy and cool!”
“Food
Private onsen
Friendly staff
Clean”
The 30 Best Hotels in Kanagawa
based on 308,549 Hotel Reviews on Booking.com
Guests' Choice
Yoshimatsu
Ranked
1
out of
550 in the Kanagawa region, as well as being
1 of
140 for hotels in Hakone .
Last review posted: yesterday
“The staff were exceptional and the kaiseki dinner was...”
“I have never experienced hospitality like this in my entire life. Everything was absolutely perfect from start to finish”
“Amazing Japanese experience ! We had a wonderful stay !”
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Matsuzakaya Honten
Ranked
2
out of
550 in the Kanagawa region, as well as being
2 of
140 for hotels in Hakone .
Last review posted: 2 days ago
“Everything was great! Smooth check-in and check-out process. Authentic and the best hot spring in Hakone.”
“I love every minute in the hotel”
“Beautiful traditional ryokan which you shouldn't miss!”
See more reviews of Matsuzakaya Honten
Hakone Gora Byakudan
Ranked
3
out of
550 in the Kanagawa region, as well as being
3 of
140 for hotels in Hakone .
Last review posted: 2 days ago
“Exceptional stay!”
“Best hotel experience!”
“I enjoyed my stay”
See more reviews of Hakone Gora Byakudan
Gyokutei
Ranked
4
out of
550 in the Kanagawa region, as well as being
4 of
140 for hotels in Hakone .
Last review posted: 2 days ago
“Family had a blast, food was great and service was excellent!!! Arigato gozaimas!”
“Great Location for your Hakone stay with Excellent Hospitality”
“A traditional stay”
See more reviews of Gyokutei
Hananoyado Fukuya
Ranked
5
out of
550 in the Kanagawa region, as well as being
5 of
140 for hotels in Hakone .
Last review posted: 2 days ago
“Excellent”
“Everything.”
“Very sweet abd relaxing”
See more reviews of Hananoyado Fukuya
Tsukinoya
Ranked
6
out of
550 in the Kanagawa region, as well as being
6 of
140 for hotels in Hakone .
Last review posted: 2 days ago
“10/10, if I ever come back to Japan and visit Hakone, this is definitely where I would stay.”
“Wonderful place. It’s very dated - think threadbare carpets and no renovations since the 1960s - but, to us, that was ch”
“Wonderful Ryoken in a great part of Hakone”
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Onsen Guest House Tsutaya
Ranked
7
out of
550 in the Kanagawa region, as well as being
7 of
140 for hotels in Hakone .
Last review posted: yesterday
“A great capsule hotel with the most relaxing outdoor onsen in the middle of a valley”
“Beautiful surroundings, incredible onsen”
“Maravilhosa”
See more reviews of Onsen Guest House Tsutaya
HakoneHOSTEL1914
Ranked
8
out of
550 in the Kanagawa region, as well as being
8 of
140 for hotels in Hakone .
Last review posted: yesterday
“Kana is really helpful and willing to assist more than expectation. Every time she sees you, she always gives you a big”
“The best host in town”
“Comfortable place with big bed, free coffee & tea and...”
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Gora Kadan
Ranked
9
out of
550 in the Kanagawa region, as well as being
9 of
140 for hotels in Hakone .
Last review posted: 2 days ago
“Super friendly staff, right in the heart of it all, a few...”
“A luxury stay in Gora!”
“I recomend this place at least for one night stay, for a unforgetable experience in Japan”
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Kinnotake Tonosawa (Adult Only)
Ranked
10
out of
550 in the Kanagawa region, as well as being
10 of
140 for hotels in Hakone .
Last review posted: 4 days ago
“Lovely property, but for the price we paid, I would have expected not to have the issues described above”
“Once in a lifetime unmatched romantic luxury experience at this ryokan.”
“Wonderful relaxing stay in a beautiful ryokan”
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Oakwood Suites Yokohama
Ranked
11
out of
550 in the Kanagawa region, as well as being
1 of
143 for hotels in Yokohama .
Last review posted: yesterday
“Optimal in Yokohama, combines benefits for business with those for leisure”
“Clean, comfortable and excellent value for money”
“Fabulous and I would definitely stay there again.”
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Fukuzumiro
Ranked
12
out of
550 in the Kanagawa region, as well as being
11 of
140 for hotels in Hakone .
Last review posted: 2 days ago
“It was remarkable, very beautiful and very relaxing.”
“Highly recommended to those who want to experience authentic Japanese ryokan atmosphere, but if you are looking for Hilt”
“Perfect Ryokan stay in glorious setting.”
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Masutomi Ryokan
Ranked
13
out of
550 in the Kanagawa region, as well as being
12 of
140 for hotels in Hakone .
Last review posted: yesterday
“The owner was very friendly.”
“Great stay glad we did it and had the experience. The meals were wonderful. The host is simply one of the kindest people”
“Our favorite accommodation during our 2 weeks in Japan.”
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Hakone Kyuan
Ranked
14
out of
550 in the Kanagawa region, as well as being
13 of
140 for hotels in Hakone .
Last review posted: yesterday
“It was a beautiful and special experience.”
“Enjoyable.”
“Beautiful, restful. Would recommend”
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Hakone Retreat villa 1f
Ranked
15
out of
550 in the Kanagawa region, as well as being
14 of
140 for hotels in Hakone .
Last review posted: 3 days ago
“Honestly a perfect stay even tho it was one night. Staff was super helpful and friendly. Private onsen was amazing hones”
“located in the middle of the forest - it was calm and...”
“Very large villa
”
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Scapes The Suite
Ranked
16
out of
550 in the Kanagawa region, as well as being
1 of
16 for hotels in Hayama .
Last review posted: 34 days ago
Hakone Suishoen
Ranked
17
out of
550 in the Kanagawa region, as well as being
15 of
140 for hotels in Hakone .
Last review posted: 7 days ago
“Beautiful property, quiet and tucked off the main road. Wonderfully traditional Japanese aesthetic with extremely welcom”
“Treat yourself and your loved ones and stay at Hakone Suishoen!”
“An exceptional and memorable stay - highly recommend it.”
See more reviews of Hakone Suishoen
Hakone Yuyado Zen
Ranked
18
out of
550 in the Kanagawa region, as well as being
16 of
140 for hotels in Hakone .
Last review posted: 13 days ago
“Amazing!”
“Room, Service, Location, Onsen were excellent.”
“Beautiful views and friendly staff.”
See more reviews of Hakone Yuyado Zen
古民家の宿 鎌倉楽庵
Ranked
19
out of
550 in the Kanagawa region, as well as being
1 of
24 for hotels in Kamakura .
Last review posted: yesterday
“Magnificent stay in a lovely, comfortable, and conveniently located traditional Japanese home. Worth every penny!”
“Live like a local”
“Fantastic, great house in a great area”
See more reviews of 古民家の宿 鎌倉楽庵
YUPOPPO Hakone
Ranked
20
out of
550 in the Kanagawa region, as well as being
17 of
140 for hotels in Hakone .
Last review posted: 7 days ago
“The owner was super nice and helpful in any regard.”
“An exceptional stay at an authentic Japanese Ryokan.”
“the host is amazing and super friendly.”
See more reviews of YUPOPPO Hakone
HOTEL METROPOLITAN KAWASAKI
Ranked
21
out of
550 in the Kanagawa region, as well as being
1 of
42 for hotels in Kawasaki .
Last review posted: 2 days ago
“The hotel exceeded my expectation.”
“Loved the location, close to family and friends, nearby lots...”
“The most amazing breakfast buffet I have ever had!”
See more reviews of HOTEL METROPOLITAN KAWASAKI
Hakone Gora KARAKU
Ranked
22
out of
550 in the Kanagawa region, as well as being
18 of
140 for hotels in Hakone .
Last review posted: yesterday
“Peaceful beauty surrounded by nature.”
“This is a must place for anyone looking for a really special time in Japan.”
“Very good service, nice private onsen, delicious food.”
See more reviews of Hakone Gora KARAKU
Fufu Hakone
Ranked
23
out of
550 in the Kanagawa region, as well as being
19 of
140 for hotels in Hakone .
Last review posted: 3 days ago
“Fufu Hakone is so luxurious and perfect!”
“Excellent hotel, worth the splurge”
“Incredible stay to unwind”
See more reviews of Fufu Hakone
Suiun
Ranked
24
out of
550 in the Kanagawa region, as well as being
20 of
140 for hotels in Hakone .
Last review posted: 2 days ago
“Highlight of our trip to Japan, love the way this ryokan and onsen are run.”
“Very clean, very good rooms, very nice open air bath.”
“Worth every minute.”
See more reviews of Suiun
InterContinental Yokohama Pier 8, an IHG Hotel
Ranked
25
out of
550 in the Kanagawa region, as well as being
2 of
143 for hotels in Yokohama .
Last review posted: 8 days ago
“I felt very lucky and spoiled.”
“Japanese luxury”
“Compared to the other InterCon hotel, we'll probably stay at the InterCon at Pacifico next time.”
See more reviews of InterContinental Yokohama Pier 8, an IHG Hotel
Hakone Honbako 箱根本箱
Ranked
26
out of
550 in the Kanagawa region, as well as being
21 of
140 for hotels in Hakone .
Last review posted: yesterday
“Great dinner experience, first floor rooms unacceptable”
“Fantastic!”
“Tranquil place, will gladly stay there again. The door needs and breakfast was amazing.”
See more reviews of Hakone Honbako 箱根本箱
THE HIRAMATSU HOTELS & RESORTS SENGOKUHARA HAKONE
Ranked
27
out of
550 in the Kanagawa region, as well as being
22 of
140 for hotels in Hakone .
Last review posted: 9 days ago
“Perfection”
“Tranquil excellence in Hakone!”
“Perfect service perfect setup”
See more reviews of THE HIRAMATSU HOTELS & RESORTS SENGOKUHARA HAKONE
Hotel Metropolitan Kamakura
Ranked
28
out of
550 in the Kanagawa region, as well as being
2 of
24 for hotels in Kamakura .
Last review posted: yesterday
“Checks all the boxes; this is the place!”
“Nice hotel very close to train station.”
“Lovely comfortable room”
See more reviews of Hotel Metropolitan Kamakura
Fujiya Hotel
Ranked
29
out of
550 in the Kanagawa region, as well as being
23 of
140 for hotels in Hakone .
Last review posted: yesterday
“.Very classic feeling hotel which I like.”
“Wonderful, relaxing stay near Mount Fuji.”
“Very enjoyable”
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Centurion Hakone Bettei
Ranked
30
out of
550 in the Kanagawa region, as well as being
24 of
140 for hotels in Hakone .
Last review posted: 7 days ago
“Wonderful traditional ryokan experience with japanese meals...”
“Staying here was one of the best parts of our trip to Japan.”
“It felt like a premium ryokan experience that has everything taken care of.”
See more reviews of Centurion Hakone Bettei
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