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Surrounded by mountains and featuring a sauna and a hot tub, this hotel is located a 10-minute drive from Almaty city centre. Free Wi-Fi is featured at Edelveis Hotel. The classic-style, air-conditioned rooms are decorated in warm, beige colours. Each room comes with a flat-screen TV, a refrigerator and a private bathroom. Edelveis Restaurant serves European dishes, and a variety of drinks is offered at the bar. The hotel is just a 10-minute drive from The Medeu, the highest outdoor speed skating rink in the world. Shymbulak Ski Resort is 15 km away. A bus stop, providing a link to the city centre, is only 50 metres from the hotel. Almaty International Airport is 26 km from Edelveis Hotel.

Couples particularly like the location — they rated it 9.1 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (9.1)

Free private parking available at the hotel

Ski-to-door

Loyal customers

There are more repeat guests here than most other properties.


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
2 single beds
or
1 double bed
2 single beds
or
1 double bed
1 extra-large double bed
1 large double bed
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Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
8.0
Facilities
7.4
Cleanliness
7.7
Comfort
7.7
Value for money
8.2
Location
9.1
Free WiFi
7.2
Low score for Almaty
Select topics to read reviews:

See what guests loved the most:

  • Andrey
    Russia Russia
    the rooms environment is not new and may be need to be renovated but considering the place and price it looks reasonable.
  • Claudf
    Singapore Singapore
    Big rooms and they have a restaurant. Hotel is near Shymbulak ski resort. We like to walk but you can also take the bus.
  • A
    Anonymous
    United Arab Emirates United Arab Emirates
    kind staff, extremely close to Shymbulak, not far from Almaty and very warm. next door to a spa (about £30 a massage) and quite nice restaurant as well value for money definitely there

Hotel surroundings

Restaurants
1 restaurant on site

  • Ресторан #1

    No additional info available

Facilities of Эдельвейс

Most popular facilities
  • Outdoor swimming pool
  • Free WiFi
  • Family rooms
  • Free parking
  • Non-smoking rooms
  • Skiing
  • 24-hour front desk
  • Room service
  • Bar
  • Breakfast
Bathroom
  • Toilet paper
  • Towels
  • Bidet
  • Slippers
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Linen
  • Wardrobe or closet
View
  • Landmark view
  • Mountain view
  • Garden view
  • View
Outdoors
  • Picnic area
  • Outdoor furniture
  • BBQ facilities
    Additional charge
  • Garden
Kitchen
  • Dining table
  • Cleaning products
  • Kitchenware
  • Refrigerator
Room Amenities
  • Socket near the bed
  • Clothes rack
Ski
  • Ski-to-door access
  • Ski pass vendor
  • Ski equipment hire on site
  • Ski school
    Additional charge
  • Ski storage
    Additional charge
Activities
  • Bicycle rental
    Additional charge
  • Horse riding
    Additional chargeOff-site
  • Cycling
    Off-site
  • Hiking
  • Billiards
    Additional charge
  • Children's playground
  • Skiing
    Off-site
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • TV
Food & Drink
  • Wine/champagne
    Additional charge
  • Kid meals
    Additional charge
  • Breakfast in the room
  • Bar
  • Restaurant
Internet
WiFi is available in public areas and is free of charge.
Parking
Free private parking is possible on site (reservation is not needed).
  • Street parking
Reception services
  • Invoice provided
  • Private check-in/check-out
  • Luggage storage
  • Express check-in/check-out
  • 24-hour front desk
Entertainment and family services
  • Kids' outdoor play equipment
  • Board games/puzzles
Cleaning services
  • Daily housekeeping
  • Ironing service
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Fax/photocopying
    Additional charge
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key access
  • 24-hour security
General
  • Shared lounge/TV area
  • Designated smoking area
  • Allergy-free room
  • Wake-up service
  • Hardwood or parquet floors
  • Tile/marble floor
  • Heating
  • Soundproofing
  • Private entrance
  • Carpeted
  • Soundproof rooms
  • Lift
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service
Accessibility
  • Visual aids: Braille
  • Toilet with grab rails
  • Upper floors accessible by elevator
Outdoor swimming pool
Free!
  • Seasonal
  • All ages welcome
  • Pool with view
  • Plunge pool
  • Pool bar
Wellness
  • Sauna
    Additional charge
Languages spoken
  • English
  • Russian

House rules

Эдельвейс takes special requests - add in the next step!

Check-in

From 12:30 to 20:00

Check-out

From 12:00 to 12:30

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

Children 12 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

No age restriction

There is no age requirement for check-in

Pets

Pets are not allowed.

Groups

When booking more than 3 rooms, different policies and additional supplements may apply.

Maestro Mastercard Visa Cash Bankcard Эдельвейс accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Need-to-know information for guests at this property

Please inform Эдельвейс in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).

In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property can only accept bookings from essential workers/permitted travellers, during dates where such guidelines exist. Reasonable evidence must be provided on arrival. If it isn't provided, your booking will be cancelled on arrival.

Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours.

In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.

Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures.

Due to Coronavirus (COVID-19), please ensure that you are only booking this property following the local government guidelines of the destination, including but not limited to the purpose of travel, and maximum allowed group size.

FAQs about Эдельвейс

  • Yes, Эдельвейс is popular with guests booking family stays.

  • Эдельвейс offers the following activities / services (charges may apply):

    • Sauna
    • Cycling
    • Hiking
    • Children's playground
    • Billiards
    • Skiing
    • Swimming Pool
    • Horse riding
    • Bicycle rental

  • Эдельвейс is 5 miles from the centre of Almaty. All distances are measured in straight lines. Actual travel distances may vary.

  • Room options at Эдельвейс include:

    • Twin/Double
    • Suite

  • Эдельвейс has 1 restaurant:

    • Ресторан #1

  • Check-in at Эдельвейс is from 12:30, and check-out is until 12:30.

  • The prices at Эдельвейс may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.