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Just a 5-minute walk from Zhibek Zholy Metro Station, this hotel in central Almaty offers a sauna, billiards room and a free gym. Elegant rooms feature free Wi-Fi and views of the Zailiski Alatau Mountains. Rooms at the Otrar are classically decorated and come complete with a minibar, satellite TV and air conditioning. Each one also includes a private bathroom with free toiletries and a hairdryer. Kazak and European cuisine are offered in the spacious restaurant, where a daily breakfast buffet is also provided. The stylish lobby bar serves drinks and snacks throughout the day, and a variety of beers are available in the basement bar. The Otrar is located directly opposite the historic Ascension Cathedral, 2nd tallest wooden building in the world. A large number of shops, restaurant and cafés are within a 10-minute walk and Almaty City Zoo is also just 20 minutes away on foot.

Couples particularly like the location — they rated it 8.0 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Situated in the best rated area in Almaty, this hotel has an excellent location score of 8.7

Free parking available at the hotel


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 single bed
2 single beds
2 single beds
or
1 single bed
2 single beds
or
1 large double bed
2 single beds
2 single beds
and
1 sofa bed
2 single beds
and
1 double bed
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Guest reviews

Categories:

Staff
7.3
Facilities
6.0
Cleanliness
6.2
Comfort
6.3
Value for money
5.9
Location
8.7
Free WiFi
6.6
Low score for Almaty
Select topics to read reviews:

Hotel surroundings

Restaurants
1 restaurant on site

  • Отрар
    • Cuisine
      Russian • Local • European
    • Open for
      Breakfast • Lunch • Dinner
    • Ambiance
      Traditional
    • Dietary options
      Halal • Vegetarian • Gluten-free

Facilities of Otrar

Most popular facilities
  • Free WiFi
  • Free parking
  • Fitness centre
  • Non-smoking rooms
  • 24-hour front desk
  • Restaurant
  • Facilities for disabled guests
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Towels/sheets (extra fee)
  • Bath or shower
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Bath
  • Shower
Bedroom
  • Linen
  • Wardrobe or closet
  • Alarm clock
View
  • City view
  • Landmark view
  • Mountain view
  • View
Outdoors
  • Outdoor fireplace
  • Balcony
Kitchen
  • Cleaning products
  • Refrigerator
Room Amenities
  • Socket near the bed
  • Clothes rack
Activities
  • Nightclub/DJ
  • Billiards
    Additional charge
Media & Technology
  • Telephone
  • TV
Food & Drink
  • Wine/champagne
    Additional charge
  • Kid meals
  • Special diet menus (on request)
  • Breakfast in the room
  • Bar
Internet
WiFi is available in the rooms and is free of charge.
Parking
Free public parking is possible on site (reservation is needed).
  • Street parking
  • Valet parking
  • Accessible parking
Reception services
  • Invoice provided
  • Lockers
  • Private check-in/check-out
  • Concierge service
  • Luggage storage
  • Tour desk
  • Express check-in/check-out
  • 24-hour front desk
Entertainment and family services
  • Baby safety gates
  • Books, DVDs, or music for children
  • Child safety socket covers
Cleaning services
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Fax/photocopying
    Additional charge
  • Business centre
    Additional charge
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key access
  • 24-hour security
  • Safety deposit box
General
  • Grocery deliveries
    Additional charge
  • Shared lounge/TV area
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Allergy-free room
  • Mosquito net
  • Wake-up service
  • Heating
  • Soundproofing
  • Laptop safe
  • Packed lunches
  • Carpeted
  • Lift
  • Barber/beauty shop
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
  • Wake up service/Alarm clock
Accessibility
  • Lower bathroom sink
  • Upper floors accessible by stairs only
  • Upper floors accessible by elevator
Wellness
  • Steam room
  • Public Bath
  • Fitness centre
  • Sauna
    Additional charge
Languages spoken
  • English
  • Russian

Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.

House rules

Otrar takes special requests - add in the next step!

Check-in

From 14:00 to 18:00

Check-out

From 08:00 to 11:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

No age restriction

There is no age requirement for check-in

Pets

Pets are not allowed.

Maestro Mastercard Visa Diners Club American Express Cash Otrar accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Need-to-know information for guests at this property

Please inform Otrar in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

FAQs about Otrar

  • Otrar offers the following activities / services (charges may apply):

    • Fitness centre
    • Sauna
    • Billiards
    • Steam room
    • Public Bath
    • Nightclub/DJ

  • The prices at Otrar may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Room options at Otrar include:

    • Single
    • Twin
    • Double
    • Suite
    • Family

  • Check-in at Otrar is from 14:00, and check-out is until 11:00.

  • Otrar is 1,000 yards from the centre of Almaty. All distances are measured in straight lines. Actual travel distances may vary.

  • Otrar has 1 restaurant:

    • Отрар