• Apartments
  • Kitchen
  • City view
  • Garden
  • Swimming Pool
  • BBQ facilities
  • Free WiFi
  • Terrace
  • Balcony
  • Free parking
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Offering barbecue facilities and pool view, Claro de Luna is situated in Playa del Carmen, 1.9 km from Playacar Beach and 1.6 km from ADO International Bus Station. The air-conditioned accommodation is 1.7 km from Playa del Carmen Beach, and guests can benefit from private parking available on site and free WiFi. Boasting family rooms, this property also provides guests with a picnic area. Some units in the aparthotel have private entrance and are fitted with desk and wardrobe. Some of the units have a satellite flat-screen TV, a fully equipped kitchen with an oven, and a private bathroom with a walk-in shower and a hair dryer. Sightseeing tours are available in the vicinity of the property. Kids pool is also available at the aparthotel, while guests can also relax in the garden. Playa del Carmen Maritime Terminal is 1.9 km from Claro de Luna, while Church of Guadalupe is 3.4 km from the property. The nearest airport is Cozumel International, 34 km from the accommodation, and the property offers a paid airport shuttle service.

Couples particularly like the location — they rated it 8.6 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (8.7)

Free private parking available on-site

Reliable info
Guests say the description and photos for this property are very accurate.

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Availability

Select dates to see this property's availability and prices

Accommodation Type
Number of guests
 
1 extra-large double bed
Bedroom 1:
1 extra-large double bed
Bedroom 2:
2 single beds
Living room:
1 sofa bed
1 extra-large double bed
1 extra-large double bed
Bedroom 1:
1 single bed
and
1 extra-large double bed
Bedroom 2:
1 extra-large double bed
and
1 sofa bed
Living room:
2 sofa beds
Bedroom 1:
1 extra-large double bed
Bedroom 2:
2 single beds
Bedroom 3:
1 single bed
and
1 extra-large double bed
Bedroom 4:
1 extra-large double bed
and
1 sofa bed
Bedroom 5:
1 single bed
and
1 extra-large double bed
Bedroom 6:
1 extra-large double bed
Living room:
1 sofa bed
Living room:
2 sofa beds
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Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.8
Facilities
9.3
Cleanliness
9.3
Comfort
9.2
Value for money
9.5
Location
8.7
Free WiFi
9.6
High score for Playa del Carmen
Select topics to read reviews:

See what guests loved the most:

  • Robert
    United Kingdom United Kingdom
    The property is about a 20 minute walk from the beach, ferry terminal to Cozumel and the ADO bus station, the room had good A/C which we needed at night, the pool is clean and safe, there are sun lounges and chairs. The host Sebastian is...
  • Laraine
    United Kingdom United Kingdom
    Sebastian was the perfect host, provided lots if info on places to eat, got us a taxi and even gave us beers on the first night when we couldn’t buy them. The accommodation was great with enough facilities to self cater. The pool area was lovely...
  • Richard
    New Zealand New Zealand
    We loved our stay, the owner is very helpful, with lots of tips and advice. Located in a safe residential area, 20 minutes walk to the beach. Shops and restaurants close by.
Quality rating
Booking.com rated the quality of this property as 4 out of 5 based on factors such as facilities, size, location and services provided.

Hosted by Christelle Le Barzic

9.8
9.8
Host review score
Host review score

Christelle Le Barzic
Welcome to Claro De Luna - Condo Hotel, innovative structure with unique design located in the heart of Playa Del Carmen only 20 min walk from the beautiful caribbeans's beaches and only 500m from the best restaurants and local of Quinta Avenida. At Claro De Luna we practice the philosophy of natural simplicity and creative spaces that reflect the warmth that inspires us in serving you. Exceptional attention to details and the changes are continuous so that our guests find something different when they decide to return. If you're looking for an oasis of peace where you can spend a pleasant and relaxing holiday then Claro De Luna is just for you. You will enjoy 4 types of apartment for all needs and each with a special touch. We care about the privacy of our customers, that's why the apartments are equipped with private bathroom.
Languages spoken: Spanish,French

Property surroundings

Facilities of Claro de Luna
Great facilities! Review score, 9.3

Most popular facilities
  • 2 swimming pools
  • Free WiFi
  • Free parking
  • Airport shuttle
  • Family rooms
  • Non-smoking rooms
  • BBQ facilities
  • Water park
  • Air conditioning
  • Garden
Parking
Free private parking is possible on site (reservation is needed).
  • Parking garage
Internet
WiFi is available in all areas and is free of charge.
Bathroom
  • Bath or shower
  • Private bathroom
Outdoors
  • Picnic area
  • Outdoor furniture
  • BBQ facilities
  • Garden
2 swimming pools
Pool 1 - outdoor
  • Open all year
  • All ages welcome
  • Shallow end
  • Pool/beach towels
  • Sun loungers or beach chairs
Pool 2 - outdoor
  • Open all year
  • All ages welcome
  • Shallow end
  • Pool/beach towels
  • Sun loungers or beach chairs
Wellness
  • Kids' pool
  • Sun loungers or beach chairs
Activities
  • Water park
    Additional chargeOff-site
  • Snorkelling
    Additional chargeOff-site
  • Diving
    Additional chargeOff-site
  • Fishing
    Additional chargeOff-site
  • Golf course (within 3 km)
    Additional charge
Transport
  • Shuttle service
    Additional charge
  • Airport shuttle
    Additional charge
Reception services
  • Private check-in/check-out
  • Luggage storage
    Additional charge
  • Tour desk
Entertainment and family services
  • Strollers
Business facilities
  • Fax/photocopying
Miscellaneous
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Family rooms
  • Non-smoking rooms
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Key access
  • 24-hour security
  • Safety deposit box
Languages spoken
  • Spanish
  • French

House rules

Claro de Luna takes special requests - add in the next step!

Check-in

From 15:00 to 23:30

Guests are required to show a photo identification and credit card upon check-in

You'll need to let the property know in advance what time you'll arrive.

Check-out

From 08:00 to 10:30

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

Children 13 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 3 years
Cot upon request
Free
4 years
Cot upon request
Free
Extra bed upon request
Free
5+ years
Extra bed upon request
Free

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

No age restriction

There is no age requirement for check-in

Maestro Mastercard Visa Discover JCB Diners Club American Express Cash Claro de Luna accepts these cards and reserves the right to temporarily hold an amount prior to arrival.


Smoking

Smoking is not allowed.

Parties

Parties/events are not allowed

Quiet hours

Guests must be quiet between 22:00 and 10:00.

Pets

Pets are not allowed.

The fine print
Need-to-know information for guests at this property

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Claro de Luna in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

This property will not accommodate hen, stag or similar parties.

Quiet hours are between 22:00:00 and 10:00:00.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

As a result of Coronavirus (COVID-19), this property has temporarily suspended its shuttle services.

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours.

FAQs about Claro de Luna

  • Check-in at Claro de Luna is from 15:00, and check-out is until 10:30.

  • Yes, Claro de Luna is popular with guests booking family stays.

  • The prices at Claro de Luna may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Claro de Luna offers the following activities / services (charges may apply):

    • Snorkelling
    • Diving
    • Fishing
    • Golf course (within 3 km)
    • Water park
    • Swimming Pool

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • Yes, there is a private pool. You can find out more about this and the other facilities at Claro de Luna on this page.

  • You can choose from a number of accommodation options at Claro de Luna (subject to availability). These can accommodate:

    • 14 guests
    • 2 guests
    • 4 guests
    • 5 guests

    For more detailed information, please check the accommodation option(s) breakdown on this page.

  • Yes, there are options at this property that have a terrace. You can find out more about this and the other facilities at Claro de Luna on this page.

  • The nearest beach is just 0.7 miles from Claro de Luna. All distances are measured in straight lines. Actual travel distances may vary.

  • Yes, there are options at this property that have a balcony. You can find out more about this and the other facilities at Claro de Luna on this page.

  • You can choose from a number of accommodation options at Claro de Luna (subject to availability). These have:

    • 1 bedroom
    • 2 bedrooms
    • 6 bedrooms

    For more detailed information, please check the accommodation option(s) breakdown on this page.

  • Claro de Luna is 0.7 miles from the centre of Playa del Carmen. All distances are measured in straight lines. Actual travel distances may vary.