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This hacienda-style hotel is located on Playa del Carmen's Fifth Avenue, one block from the beach. The hotel offers free Wi-Fi in every guest room. Hotel Lunata features 10 guest rooms decorated in traditional Mexican style. Each guest room offers cable TV, air conditioning and a refrigerator. Rooms also offer a balcony with a view of the ocean, garden or Fifth Avenue. Medical services and laundry facilities are available at the Lunata. Guests can explore the Mayan ruins of Chichen Itza, Tulum and Coba. The Lunata Hotel is within a short walk of the boutiques, shops and nightlife of the trendy Fifth Avenue.

Couples particularly like the location — they rated it 9.1 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Situated in the real heart of Playa del Carmen, this hotel has an excellent location score of 9.0

Want a great night's sleep? This hotel was highly rated for its very comfy beds.


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 large double bed
1 extra-large double bed
2 double beds
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Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.5
Facilities
9.0
Cleanliness
9.3
Comfort
9.2
Value for money
8.9
Location
9.0
Free WiFi
8.2
High score for Playa del Carmen
Select topics to read reviews:

See what guests loved the most:

  • Deyanira
    Finland Finland
    The place is very beautiful! I loved its style, the patio and the decoration, typical of the place. The colors are very consistent with the art of Frida Khalo. The place also has a location very close to the beach, restaurants and all the...
  • Daniel
    United Kingdom United Kingdom
    The rooms were beautiful and the staff were very nice
  • Tony
    Ireland Ireland
    Everything! I absolutely *loved* this hotel - I was a bit apprehensive about staying in the middle of party-land, but this is an oasis of calm and comfort! I had a room facing the garden at the back and the auxiliary patio doors kept out the noise...

Hotel surroundings

Facilities of Hotel Lunata - 5th Avenue
Great facilities! Review score, 9

Most popular facilities
  • Free WiFi
  • Airport shuttle
  • Family rooms
  • Non-smoking rooms
  • Terrace
  • Air conditioning
  • Daily housekeeping
  • Garden
Bathroom
  • Toilet paper
  • Towels
  • Towels/sheets (extra fee)
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Linen
  • Wardrobe or closet
  • Alarm clock
View
  • View
Outdoors
  • Picnic area
  • Outdoor furniture
  • Sun terrace
  • Balcony
  • Terrace
  • Garden
Kitchen
  • Cleaning products
Room Amenities
  • Socket near the bed
  • Drying rack for clothing
  • Clothes rack
Activities
  • Golf course (within 3 km)
    Additional charge
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • TV
  • Pay-per-view channels
Food & Drink
  • Fruits
    Additional charge
  • Minibar
Internet
WiFi is available in all areas and is free of charge.
Parking
No parking available.
Reception services
  • Invoice provided
  • Private check-in/check-out
  • Concierge service
  • Luggage storage
  • Tour desk
  • Express check-in/check-out
Cleaning services
  • Daily housekeeping
  • Ironing service
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Fax/photocopying
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Key access
  • 24-hour security
  • Safety deposit box
General
  • Shuttle service
    Additional charge
  • Designated smoking area
  • Air conditioning
  • Allergy-free room
  • Mosquito net
  • Wake-up service
  • Tile/marble floor
  • Soundproofing
  • Private entrance
  • Car hire
  • Soundproof rooms
  • Family rooms
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Iron
  • Wake up service/Alarm clock
Accessibility
  • Upper floors accessible by stairs only
Wellness
  • Public Bath
Languages spoken
  • English
  • Spanish

House rules

Hotel Lunata - 5th Avenue takes special requests - add in the next step!

Check-in

From 15:00

Guests are required to show a photo identification and credit card upon check-in

Check-out

Until 12:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Refundable damage deposit

A damage deposit of USD 50 is required on arrival. That's about GBP 39. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.

Children and beds

Child policies

Children older than 7 years are welcome.

Children 18 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

7+ years
Extra bed upon request
US$10 per person, per night

Prices for extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds allowed is dependent on the option you choose. Please check your selected option for more information.

There are no cots available at this property.

All extra beds are subject to availability.

Age restriction

The minimum age for check-in is 18

Pets

Pets are not allowed.

Mastercard Visa Cash Hotel Lunata - 5th Avenue accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Need-to-know information for guests at this property

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

An environmental fee of 1.5 USD per room, per night will be requested at the check in.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Hotel Lunata - 5th Avenue in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).

A damage deposit of US$50 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.

FAQs about Hotel Lunata - 5th Avenue

  • Room options at Hotel Lunata - 5th Avenue include:

    • Double

  • Check-in at Hotel Lunata - 5th Avenue is from 15:00, and check-out is until 12:00.

  • Hotel Lunata - 5th Avenue is 350 yards from the centre of Playa del Carmen. All distances are measured in straight lines. Actual travel distances may vary.

  • Hotel Lunata - 5th Avenue offers the following activities / services (charges may apply):

    • Golf course (within 3 km)
    • Public Bath

  • The prices at Hotel Lunata - 5th Avenue may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.