• Apartments
  • Kitchen
  • View
  • Garden
  • Pets allowed
  • Swimming Pool
  • BBQ facilities
  • Free WiFi
  • Terrace
  • Balcony
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Boasting an infinity pool and views of pool, Residencial Gran Palma is a recently renovated apartment situated in Acapulco, 2 km from Revolcadero Beach. It is set 2.6 km from Barra Vieja Beach and offers a 24-hour front desk. There is free private parking and the property features paid airport shuttle service. All units feature air conditioning and a TV. Featuring a private bathroom with a walk-in shower and a hair dryer, units at the apartment complex also boast free WiFi, while some rooms have a terrace. At the apartment complex, each unit has bed linen and towels. A selection of options including warm dishes, local specialities and pancakes is available for breakfast, and breakfast in the room is also available. At the apartment, the family-friendly restaurant is open for dinner, lunch and brunch and specialises in Mexican cuisine. Sightseeing tours are available within a reachable distance. If you would like to discover the area, cycling is possible in the surroundings and Residencial Gran Palma can arrange a bicycle rental service. Chapel of Peace is 14 km from the accommodation, while Acapulco Navy Historic Museum is 16 km from the property. The nearest airport is General Juan N Alvarez International Airport, 2 km from Residencial Gran Palma.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (8.1)

FREE private parking!

Reliable info
Guests say the description and photos for this property are very accurate.

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Availability

Select dates to see this property's availability and prices

Accommodation Type
Number of guests
 
Bedroom :
2 double beds
Living room:
1 sofa bed
2 double beds
and
1 futon bed
Bedroom :
1 extra-large double bed
Living room:
1 sofa bed
1 extra-large double bed
Bedroom 1:
2 double beds
Bedroom 2:
2 double beds
Living room:
1 sofa bed
Bedroom 1:
2 double beds
Bedroom 2:
2 double beds
Living room:
1 sofa bed
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Guest reviews

Categories:

Staff
9.2
Facilities
8.4
Cleanliness
8.3
Comfort
8.5
Value for money
8.8
Location
8.1
Free WiFi
5.0
Low score for Acapulco
Select topics to read reviews:

See what guests loved the most:

  • Dave
    United Kingdom United Kingdom
    Daniel and team have worked hard to recover the hotel from the hurricane and what a great job they have done. Loved our stay here, especially the pool right outside our room, all beautifully clean. Helpful staff Close to the airport.
  • Gerardo
    Bolivia Bolivia
    During my stay Hurricane OTIS hit Acapulco and damaged the entire city. Despite that, the hosts showed exceptional hospitality, cooperation and solidarity with the guests. Also, the spirit of solidarity and brotherhood during those difficult days...
  • Mau
    Mexico Mexico
    Es muy conveniente, la dueña muy atenta, un ambiente muy relajado para descansar bien.
Quality rating
Booking.com rated the quality of this property as 3 out of 5 based on factors such as facilities, size, location and services provided.

Property surroundings

Restaurants
1 restaurant on site

  • Mango Café
    • Cuisine
      Mexican
    • Open for
      Breakfast • Brunch • Lunch • Dinner
    • Ambiance
      Family friendly • Traditional

Facilities of Residencial Gran Palma
Great facilities! Review score, 8.4

Most popular facilities
  • Outdoor swimming pool
  • Free parking
  • Family rooms
  • Free WiFi
  • Restaurant
  • Airport shuttle
  • Non-smoking rooms
  • Room service
  • Bar
  • Breakfast
Parking
Free private parking is possible at a location nearby (reservation is not needed).
    Internet
    WiFi is available in all areas and is free of charge.
    Kitchen
    • Cleaning products
    Bedroom
    • Linen
    Bathroom
    • Toilet paper
    • Towels
    • Towels/sheets (extra fee)
    • Bath or shower
    • Private bathroom
    • Toilet
    • Free toiletries
    • Hairdryer
    • Shower
    Living Area
    • Dining area
    Media & Technology
    • TV
    Room Amenities
    • Socket near the bed
    • Pants press
    • Iron
    Pets
    Pets are allowed. Charges may be applicable.
    Outdoors
    • Outdoor furniture
    • Outdoor dining area
    • BBQ facilities
      Additional charge
    • Terrace
    • Garden
    Outdoor swimming pool
    Free!
    • Open all year
    • All ages welcome
    • Infinity pool
    • Heated pool
    • Shallow end
    • Pool/beach towels
    • Sun loungers or beach chairs
    • Sun umbrellas
    Wellness
    • Beauty Services
    • Sun umbrellas
    • Sun loungers or beach chairs
    • Hot tub/Jacuzzi
    Food & Drink
    • Coffee house on site
    • Fruits
      Additional charge
    • Wine/champagne
      Additional charge
    • Kid meals
      Additional charge
    • Grocery deliveries
      Additional charge
    • Snack bar
    • Packed lunches
    • Breakfast in the room
    • Bar
    • Room service
    • Minibar
    • Restaurant
    Activities
    • Happy hour
      Additional charge
    • Snorkelling
      Additional chargeOff-site
    • Diving
      Additional chargeOff-site
    • Cycling
      Off-site
    • Canoeing
      Additional chargeOff-site
    Building characteristics
    • Private apartment in building
    • Semi-detached
    • Detached
    Transport
    • Bicycle rental
      Additional charge
    • Shuttle service
      Additional charge
    • Airport shuttle
      Additional charge
    Reception services
    • Invoice provided
    • Private check-in/check-out
    • Concierge service
    • Luggage storage
    • Tour desk
    • Currency exchange
    • 24-hour front desk
    Entertainment and family services
    • Board games/puzzles
    • Board games/puzzles
    Cleaning services
    • Daily housekeeping
      Additional charge
    • Trouser press
      Additional charge
    Miscellaneous
    • Air conditioning
    • Non-smoking throughout
    • Heating
    • Family rooms
    • Non-smoking rooms
    Safety & security
    • Fire extinguishers
    • CCTV outside property
    • CCTV in common areas
    • Key access
    • 24-hour security
    Languages spoken
    • English
    • Spanish

    Property practices

    This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.

    House rules

    Residencial Gran Palma takes special requests - add in the next step!

    Check-in

    From 15:00 to 21:00

    You'll need to let the property know in advance what time you'll arrive.

    Check-out

    From 08:30 to 11:00

     

    Cancellation/
    prepayment

    Cancellation and prepayment policies vary according to apartment type. Please enter the dates of your stay and check the conditions of your required room.

    Refundable damage deposit

    A damage deposit of USD 35 is required on arrival. That's about GBP 27. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.

    Children and beds

    Child policies

    Children of any age are welcome.

    To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

    Cot and extra bed policies

    Cots and extra beds are not available at this property.

    No age restriction

    There is no age requirement for check-in

    Mastercard Visa American Express Cash is not accepted Residencial Gran Palma accepts these cards and reserves the right to temporarily hold an amount prior to arrival.


    Smoking

    Smoking is not allowed.

    Parties

    Parties/events are not allowed

    Quiet hours

    Guests must be quiet between 22:00 and 08:00.

    Pets

    Pets are allowed. Charges may be applicable.

    The fine print
    Need-to-know information for guests at this property

    Please inform Residencial Gran Palma in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

    This property will not accommodate hen, stag or similar parties.

    Quiet hours are between 22:00:00 and 08:00:00.

    A damage deposit of US$35 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.

    Legal information

    This property is managed by a private host. EU consumer law relating to professional hosts might not apply.

    FAQs about Residencial Gran Palma

    • Guests staying at Residencial Gran Palma can enjoy a highly-rated breakfast during their stay (guest review score: 7.5).

      Breakfast option(s) include:

      • À la carte

    • Yes, Residencial Gran Palma is popular with guests booking family stays.

    • Residencial Gran Palma offers the following activities / services (charges may apply):

      • Hot tub/Jacuzzi
      • Cycling
      • Snorkelling
      • Diving
      • Canoeing
      • Happy hour
      • Beauty Services
      • Swimming Pool
      • Bicycle rental

    • You can choose from a number of accommodation options at Residencial Gran Palma (subject to availability). These can accommodate:

      • 2 guests
      • 3 guests
      • 5 guests
      • 9 guests

      For more detailed information, please check the accommodation option(s) breakdown on this page.

    • Residencial Gran Palma is 8.7 miles from the centre of Acapulco. All distances are measured in straight lines. Actual travel distances may vary.

    • Yes, there is a hot tub. You can find out more about this and the other facilities at Residencial Gran Palma on this page.

    • You can choose from a number of accommodation options at Residencial Gran Palma (subject to availability). These have:

      • 1 bedroom
      • 2 bedrooms

      For more detailed information, please check the accommodation option(s) breakdown on this page.

    • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

    • Yes, there are options at this property that have a balcony. You can find out more about this and the other facilities at Residencial Gran Palma on this page.

    • Check-in at Residencial Gran Palma is from 15:00, and check-out is until 11:00.

    • The prices at Residencial Gran Palma may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

    • Yes, there are options at this property that have a terrace. You can find out more about this and the other facilities at Residencial Gran Palma on this page.

    • Residencial Gran Palma has 1 restaurant:

      • Mango Café