• Entire apartment
  • 538 ft² size
  • Kitchen
  • City view
  • Garden
  • Swimming Pool
  • BBQ facilities
  • Washing machine
  • Free WiFi
    119 Mbps
  • Terrace
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Experience world-class service at Syrena Luxury Caribbean

In the centre of Playa del Carmen, located within a short distance of Playacar Beach and ADO International Bus Station, Syrena Luxury Caribbean offers free WiFi, air conditioning and household amenities such as an oven and coffee machine. With garden views, this accommodation provides a patio and a swimming pool. There is free private parking and a free shuttle service. Facilities for disabled guests are also available at the property. The aparthotel is equipped with 1 bedroom, 1 bathroom, bed linen, towels, a flat-screen TV with streaming services, a dining area, a fully equipped kitchen, and a terrace with sea views. Guests can take in the views of the pool from the balcony, which also has outdoor furniture. This aparthotel is allergy-free and non-smoking. A minimarket is available at the aparthotel. You can play billiards and tennis at this 5-star aparthotel, and bike hire and car hire are available. Kids pool is also available at the aparthotel, while guests can also relax in the garden. Playa del Carmen Maritime Terminal is 1.1 km from Syrena Luxury Caribbean, while Church of Guadalupe is 2.7 km away. The nearest airport is Cozumel International, 34 km from the accommodation, and the property offers a paid airport shuttle service.

Couples particularly like the location — they rated it 9.3 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Situated in the real heart of Playa del Carmen, this property has an excellent location score of 9.5

Free private parking available on-site

Reliable info
Guests say the description and photos for this property are very accurate.

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Availability

Select dates to see this property's availability and prices

Accommodation Type
Number of guests
 
Bedroom :
1 extra-large double bed
Living room:
1 sofa bed
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Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
8.8
Facilities
9.7
Cleanliness
9.7
Comfort
9.6
Value for money
9.1
Location
9.5
Free WiFi
9.4
High score for Playa del Carmen
Select topics to read reviews:

See what guests loved the most:

  • Harm
    Spain Spain
    Beautiful studio, great rootop with nice pool, very good gym and excellent location.
  • Melanie
    United States United States
    Cleanliness Rooftop with pool and tables/chairs Apartment well equiped and decorated
  • Peter
    United States United States
    Very friendly and helpful staff, the professional owner was very responsive to our needs and organized a tour to cozumel island and a day at xcaret park for all my family. The apartment is perfect you have all the amenities, roof top pool, ocean...

Managed by Syrena Luxury Caribbean

Company review score: 8.8Based on 38 reviews from 1 property
1 managed property

Company information

Passionate about travel, I have a deep understanding of what guests are looking for when they book a holiday home. I strive to ensure the highest level of quality from your holiday. In order to offer a better service to all my clients I run a professional travel agency with multilingual guides and organise customised tours to introduce them to the local culture, customs and incredible Caribbean beauty.

Property information

Syrena Luxury Caribbean is perfectly located in the center of Playa del Carmen within walking distance of the beach and the famous 5 Av. The building with 24/7 security and reception always available, ofrre a roof top with solarium and sea view pool, a gym equipped with new equipment , a relaxation and dining area with two bbqs. From the roof top you can enjoy an incredible sunset view. The apartment offers all the comforts you need to make the most of your Caribbean vacation, you will have a queen size bedroom and a queen size sofa bed with respective full bedding, towels for the bathroom and dedicated towels for the pool. For your comfort: self check in thanks to the electronic handle, air conditioning , dehumidifier and double fan , for your safety a smoke and carbon monoxide sensor. We offer you natural bath products such as shampoo and liquid soap for the body; in the kitchen you will find dish soap and an electric dispenser with free hot and cold drinking water, as well as everything you need to eat comfortably in the apartment or alláperto in the equipped terrace, you will have a refrigerator, a freezer, a microwave oven, a coffee maker, a kettle, a toaster, dishes, cutlery, water glasses, wine glasses, frying pans, pots and various containers for 4 people. You will find a safe, a hair dryer, iron and ironing board and cleaning products for long stays and for any other needs the staff and administration will always be available for you. See you soon!

Neighbourhood information

You are in the very center of Playa del carmen, 5 minutes from the sea and the famous 5 avenida, one street away from the Walmart supermarket and with restaurants and businesses of all kinds all around you.

Languages spoken

English,Spanish,Italian

Property surroundings

Facilities of Syrena Luxury Caribbean
Great facilities! Review score, 9.7

Most popular facilities
  • Outdoor swimming pool
  • Free parking
  • Airport shuttle
  • Family rooms
  • Fitness centre
  • Non-smoking rooms
  • Facilities for disabled guests
  • 24-hour front desk
  • Terrace
Parking
Free private parking is possible on site (reservation is not needed).
  • Parking garage
Internet
Fast free WiFi 119 Mbps. Suitable for streaming 4K content and making video calls on multiple devices. Speed test carried out by the host.
Kitchen
  • Dining table
  • Coffee machine
  • Toaster
  • Stovetop
  • Oven
  • Tumble dryer
  • Kitchenware
  • Electric kettle
  • Kitchen
  • Washing machine
  • Microwave
  • Refrigerator
  • Kitchenette
Bedroom
  • Linen
  • Wardrobe or closet
Bathroom
  • Toilet paper
  • Towels
  • Towels/sheets (extra fee)
  • Bath or shower
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Shower
Living Area
  • Dining area
  • Sofa
  • Seating Area
Media & Technology
  • Streaming service (like Netflix)
  • Flat-screen TV
  • Laptop safe
  • Satellite channels
  • TV
Room Amenities
  • Socket near the bed
  • Sofa bed
  • Drying rack for clothing
  • Clothes rack
  • Hypoallergenic
  • Tile/marble floor
  • Soundproofing
  • Private entrance
  • Fan
  • Ironing facilities
  • Iron
Accessibility
  • Hearing accessible
  • Entire unit wheelchair accessible
  • Upper floors accessible by elevator
Outdoors
  • Outdoor dining area
  • Outdoor furniture
  • Sun terrace
  • Barbecue
  • Private pool
  • BBQ facilities
  • Patio
  • Balcony
  • Terrace
  • Garden
Common areas
  • Shared lounge/TV area
  • Games room
Outdoor swimming pool
Free!
  • Open all year
  • All ages welcome
  • Pool is on rooftop
  • Infinity pool
  • Pool with view
  • Shallow end
  • Pool bar
  • Sun loungers or beach chairs
  • Sun umbrellas
  • Fence around pool
Wellness
  • Kids' pool
  • Fitness
  • Full body massage
  • Hand massage
  • Head massage
  • Foot massage
  • Neck massage
  • Back massage
  • Spa lounge/relaxation area
  • Sun umbrellas
  • Sun loungers or beach chairs
  • Massage
    Additional charge
  • Solarium
  • Fitness centre
Food & Drink
  • Fruits
    Additional charge
  • Wine/champagne
    Additional charge
  • Grocery deliveries
    Additional charge
  • Vending machine (snacks)
  • Vending machine (drinks)
  • Breakfast in the room
  • Tea/Coffee maker
Activities
  • Bingo
    Additional chargeOff-site
  • Live sport events (broadcast)
    Off-site
  • Live music/performance
    Off-site
  • Cooking class
    Additional chargeOff-site
  • Tour or class about local culture
    Additional charge
  • Happy hour
    Additional charge
  • Themed dinner nights
    Additional chargeOff-site
  • Bike tours
  • Walking tours
  • Movie nights
    Additional chargeOff-site
  • Stand-up comedy
    Off-site
  • Pub crawls
  • Temporary art galleries
    Off-site
  • Beach
  • Water park
    Additional chargeOff-site
  • Water sport facilities on site
    Additional charge
  • Snorkelling
    Additional chargeOff-site
  • Horse riding
    Additional chargeOff-site
  • Diving
    Additional chargeOff-site
  • Cycling
    Off-site
  • Hiking
    Additional charge
  • Canoeing
    Additional chargeOff-site
  • Windsurfing
    Additional chargeOff-site
  • Billiards
  • Fishing
    Off-site
  • Golf course (within 3 km)
    Additional charge
  • Tennis court
    Off-site
Services & Extras
  • Executive lounge access
Outdoor & View
  • Inner courtyard view
  • City view
  • Landmark view
  • Pool view
  • Garden view
  • Sea view
  • View
Building characteristics
  • Private apartment in building
  • Detached
Transport
  • Bicycle rental
    Additional charge
  • Shuttle service
    Additional charge
  • Public transport tickets
    Additional charge
  • Car hire
  • Airport shuttle
    Additional charge
Reception services
  • Invoice provided
  • Private check-in/check-out
  • Concierge service
  • Luggage storage
  • Express check-in/check-out
  • 24-hour front desk
Entertainment and family services
  • Kids' outdoor play equipment
  • Indoor play area
  • Board games/puzzles
  • Evening entertainment
  • Board games/puzzles
  • Child safety socket covers
  • Karaoke
    Additional charge
Cleaning services
  • Daily housekeeping
    Additional charge
  • Trouser press
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
Business facilities
  • Fax/photocopying
    Additional charge
  • Meeting/banquet facilities
Shops
  • Minimarket on site
Miscellaneous
  • Wheelchair accessible
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Allergy-free room
  • Soundproof rooms
  • Lift
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Carbon monoxide detector
  • Safety deposit box
Languages spoken
  • English
  • Spanish
  • Italian

House rules

Syrena Luxury Caribbean takes special requests - add in the next step!

Check-in

From 15:00

Guests are required to show a photo identification and credit card upon check-in

You'll need to let the property know in advance what time you'll arrive.

Check-out

Until 11:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Damage policy

If you cause damage to the property during your stay, you could be asked to pay up to MXN 6000 after check-out, according to this property's Damage Policy.

Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 3 years
Cot upon request
US$50 per stay

Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

1 cot available upon request.

All cots and extra beds are subject to availability.

Age restriction

The minimum age for check-in is 18

Payments by Booking.com

Booking.com takes your payment on behalf of the property for this stay, but make sure you have cash for any extras once you get there.


Smoking

Smoking is not allowed.

Parties

Parties/events are not allowed

Quiet hours

Guests must be quiet between 23:00 and 07:00.

Pets

Pets are not allowed.

The fine print
Need-to-know information for guests at this property

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Syrena Luxury Caribbean in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

This property will not accommodate hen, stag or similar parties.

Quiet hours are between 23:00:00 and 07:00:00.

Guests under the age of 18 can only check in with a parent or official guardian.

It is not possible to stay at this property for Coronavirus (COVID-19) quarantine purposes.

If you cause damage to the property during your stay, you could be asked to pay up to MXN 6,000 after check-out, according to this property's Damage Policy.

Legal information

This property is managed by a private host. EU consumer law relating to professional hosts might not apply.

FAQs about Syrena Luxury Caribbean

  • Syrena Luxury Caribbean is 250 yards from the centre of Playa del Carmen. All distances are measured in straight lines. Actual travel distances may vary.

  • The prices at Syrena Luxury Caribbean may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Yes, there are options at this property that have a balcony. You can find out more about this and the other facilities at Syrena Luxury Caribbean on this page.

  • Syrena Luxury Caribbean offers the following activities / services (charges may apply):

    • Fitness centre
    • Massage
    • Cycling
    • Hiking
    • Billiards
    • Games room
    • Snorkelling
    • Diving
    • Fishing
    • Tennis court
    • Canoeing
    • Karaoke
    • Windsurfing
    • Golf course (within 3 km)
    • Water park
    • Solarium
    • Evening entertainment
    • Hand massage
    • Bike tours
    • Horse riding
    • Temporary art galleries
    • Foot massage
    • Cooking class
    • Swimming Pool
    • Water sport facilities on site
    • Fitness
    • Bingo
    • Bicycle rental
    • Walking tours
    • Back massage
    • Happy hour
    • Full body massage
    • Pub crawls
    • Head massage
    • Live sport events (broadcast)
    • Spa lounge/relaxation area
    • Stand-up comedy
    • Neck massage
    • Live music/performance
    • Movie nights
    • Beach
    • Themed dinner nights
    • Tour or class about local culture

  • Syrena Luxury Caribbean has the following number of bedrooms:

    • 1 bedroom

    For more detailed information, please check the accommodation option(s) breakdown on this page.

  • Yes, there is a private pool. You can find out more about this and the other facilities at Syrena Luxury Caribbean on this page.

  • Check-in at Syrena Luxury Caribbean is from 15:00, and check-out is until 11:00.

  • Yes, Syrena Luxury Caribbean is popular with guests booking family stays.

  • Syrena Luxury Caribbean can accommodate the following group size:

    • 4 guests

    For more detailed information, please check the accommodation option(s) breakdown on this page.

  • Yes, there are options at this property that have a terrace. You can find out more about this and the other facilities at Syrena Luxury Caribbean on this page.

  • The nearest beach is just 550 yards from Syrena Luxury Caribbean. All distances are measured in straight lines. Actual travel distances may vary.

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.